It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
B was amazing. From start to finish, from the explanation and demo, to the completion of the documents. we sat and waited to order our new sofa, as she was dealing with another customer. So we waited... Leggi di più
L'azienda ha risposto
Very polite and profession sales representative. Offered assistance at the right time. Not too pushy. Gave all information on sofa and care and maintenance advice. Also covered insurance options in de... Leggi di più
L'azienda ha risposto
We were looking specifically for a riser recliner chair. We were shown a couple of options but were undecided. The assistant was helpful without being pushy...we decided to check out another store ne... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Cobridge Road, ST1 5LG, Stoke-on-Trent, Regno Unito
- 0333 999 9747
4,9
Eccellente
5K recensioni
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Le persone hanno visualizzato anche
Great experience!
The instore salesperson is nice and professional. Patient to customer and explain every aspect in detail. Very good service! The air-conditioned showroom is certainly a merit for the deal.
11 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Chrisse was really helpful and knew…
Chrisse was really helpful and knew what we wanted and explained all the delivery etc too us👍
11 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Staff very friendly and knowledgeable…
Staff very friendly and knowledgeable pleasure to do business with DFS
11 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very relaxed approach in store
Very relaxed approach in store from the staff. Welcoming and professional but not at all over bearing. Happy to offer information when requested. No pressure sales at it's best.
9 luglio 2026
Risposta di DFS Furniture - Hanley
Hello Vicki,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great value , great service
We were given clear and professional advice, everything about our sofa choice was explained , felt very comfortable with the service .
7 luglio 2026
Risposta di DFS Furniture - Hanley
Hello Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience, good staffs and nice collections
The company is good, variety sofas to select. Waiting for the delivery.
29 giugno 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Beth was very helpful and positive
Beth was very helpful and positive
Would do business again
5 luglio 2026
Risposta di DFS Furniture - Hanley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
GREAT CUSTOMER SERVICE
Went in today 05/07/2026 to ask about some furniture we liked but didn't require it until late October. Ross, who was our salesman, was very professional and informative and answered all our questions. Very happy with our purchase and the service we received
5 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ross was excellent very helpful and…
Ross was excellent very helpful and professional a lovely man.
5 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Welcoming
Welcoming, clean well layer out store. The staff member was knowledgable and helpful staff.
5 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Hanley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Really helpful and polite
Really helpful and polite. Responded fantastic and easily to any questions that were asked. Service was fantastic!
4 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Went in with knowing what I wanted
Went in with knowing what I wanted, made so quick and easy. Did not try to push any extras onto me. Accepted when I said no the first time. Overall a quick, easy and joyful experience. Thank you very much Andy!
4 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff are really good and I forgot…
The staff are really good and I forgot his name. He well explained everything I needed to know
3 luglio 2026
Risposta di DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Hanley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly
Friendly, efficient service both at my first visit and on my return to confirm the purchase
2 luglio 2026
Risposta di DFS Furniture - Hanley
Hello Glen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Hanley
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Hanley
Hello Mr Newman,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent experience
Excellent experience, they didn’t hassle you when you went in and just greeted you and said if you need anything just let us know so overall excellent experience
1 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Hanley
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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