DFS Furniture - Guildford Recensioni 

The assistant was really helpful And wasn't in my face at anytime.It was a pleasure being served by her . I look forward too receiving my new furniture.

S Ward

Friendly, informative service - highly recommend.

The lady that helped us, Megha, was very patient with my elderly mum and very friendly. She helped to put her at ease and answered all the questions we had very well.

Great experience. Arjun was knowledgeable, efficient and polite.

Thanks

Customer service from Josh was exceptional. Helped us consider all the best options considering different styles and colours. Very helpful and easy.

Team was knowledgeable, show room was well presented

Nice relaxed atmosphere, made choosing easier.
Megha our advisor was very helpful, no pressure she gave us all the useful advice we needed in a very nice manner.
We chose a lovely sofa to suit our budget.
The only minus was the price of the delivery charge, I can only think it’s because it has to travel far.
Having said that I’m pleased.

Nicely laid out shop with very friendly and helpful staff

We had been looking to replace our sofas for some time and visited numerous retailers. Many products on offer are very similar but the difference here was the very knowledgeable and helpful sales staff. Every question was answered in detail, which gave us confidence in the product. At the same time we didn't feel pressured in any way.

Our customer advisor Joshua was extremely helpful and very pleasant. Can't rate him highly enough

We’ve just purchased our new sofa from dfs Guildford, and the sales team were very helpful

The service of the staff - David the Asst Manager and the Manager who were a pleasure to deal with

Straightforward purchase online filling in store visit and helpful staff members. Waiting for my delivery now - all looks on track. Haven’t got the product yet so can’t speak to the quality yet.

I would definitely recommend Guildford DFS they are friendly and they explain everything to you and also get somebody else in to make sure the order is right and they are not pushy either. Thanks again

Very helpful and friendly staff in Guildford branch - they were knowledgeable but not pushy.

A very pleasant experience with no real pressure selling - just the information to make an informed choice, that I like, A*.

The in store experience in Guildford was poor. Being a "big company" seemed to be an excuse for inflexibility. I then established that this "big company" did not accept American Express, not unusual until you realise that they do online. The sales person assumed they knew things when it wasn't actually the case. At another store, the staff seemed too busy marking up sale items to offer assistance.