We were welcomed as soon as we entered the store, then left to meander on our own without being shadowed or persistently offering help. When we were ready we approached a sales assistant ourselves.... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We were welcomed as soon as we entered the store, then left to meander on our own without being shadowed or persistently offering help. When we were ready we approached a sales assistant ourselves.... Leggi di più
L'azienda ha risposto
Jason was our salesperson earlier today He was very helpful without being pushy. He gave us plenty of time to consider our purchase but was there immediately we wanted his attention.
L'azienda ha risposto
The staff member was very knowledgable of all the products that we were interested in. He explained the Finance arrangements clearly and made us fully aware of the procedure from order to delivery.
L'azienda ha risposto
We had Matt who was a member of the sales team, who was absolutely fantastic. This was my partner's and my first time buying furniture for our first-ever house. My partner can be quite anxious, but he... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Broadwater Way, BN22 9PW, Eastbourne, Regno Unito
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Great service from a knowledgeable member of the team

Risposta di DFS Furniture - Eastbourne
The member of staff who guided us through the chairs, their functions and sizes. He was relaxed, friendly, totally at ease: more like a friend than a salesman. He knew his products very well. I commend his social skills and sense of humour.

Risposta di DFS Furniture - Eastbourne
Great member of staff, very helpful.
Gary advised and made the purchasing of our new sofa very easy.

Risposta di DFS Furniture - Eastbourne
Very good not too pushy but extra things were offered but didn’t feel pressured

Risposta di DFS Furniture - Eastbourne
The staff member was very knowledgable of all the products that we were interested in. He explained the Finance arrangements clearly and made us fully aware of the procedure from order to delivery.

Risposta di DFS Furniture - Eastbourne
I wasn’t hounded when I walked i was asked if I needed anything then left to look around. They have a good range of prices for the sofas which were affordable. Staff were lovely and very helpful. I dealt with Gary who was very patient and also even helped me with ideas. Would definitely recommend!

Risposta di DFS Furniture - Eastbourne
Very helpful lady who took us through all of our options . Nice to see someone who enjoys taking the time to tell you all the things you want to know

Risposta di DFS Furniture - Eastbourne
Easy to choose no hard sale what we asked for we got

Risposta di DFS Furniture - Eastbourne
Visited your Eastbourne store today to have a look at sofas. Very impressed with the selection on offer.
Ended up buying a three seater sofa plus a cuddle chair. The staff were very helpful and not at all pushy.
We were very well looked after by Emma.

Risposta di DFS Furniture - Eastbourne
Jason was our salesperson earlier today He was very helpful without being pushy. He gave us plenty of time to consider our purchase but was there immediately we wanted his attention.

Risposta di DFS Furniture - Eastbourne
Thank you Tracy for making the proof a new chair so easy and uncomplicated. She explained everything to me in plain language and made sure I understood. A really good experience.

Risposta di DFS Furniture - Eastbourne
Absolutely fantastic service catered for our needs as I had my son who is disabled with me.
Very thorough with information. Quick and easy purchase made to feel comfortable and heard by staff team.

Risposta di DFS Furniture - Eastbourne
Matt the salesman was really helpful. Answered all our questions and looked after us well.

Risposta di DFS Furniture - Eastbourne
Excellent service in Eastbourne , very friendly professional staff, not pushy , easy to talk too , very knowledgable on products and services .
Coffee was nice !

Risposta di DFS Furniture - Eastbourne
We visited the store on Sunday 24th and my husband and I were sitting on a sofa we liked.
A colleague approached us and started asking us question about what we want / need etc in a sofa . We then asked about a bundle they were offering in the sofa and Emma went through it with us.
We liked what she did as previous when we’ve looked we have only ever been asked if ok and need help. So we fill that the service we got fr Emma was good .
We went home and talked about it and looked on the website. We valued the store again on Monday 25th and Emma recognised us which was nice and we told her we’d like to talk about the bundle.
Emma gave us time, answered all the questions and while waiting for info to come through Emma asked about our day which made it nice and personal

Risposta di DFS Furniture - Eastbourne
We had Matt who was a member of the sales team, who was absolutely fantastic. This was my partner's and my first time buying furniture for our first-ever house. My partner can be quite anxious, but he was so welcoming and made us feel at home. He kindly listened to our situation and advised us on the best for our home. If it were a rating out of 10, we'd give him 20, and we will definitely go back there again!

Risposta di DFS Furniture - Eastbourne
Emma Crawford was very helpful. We was not rushed and we was given plenty of information.

Risposta di DFS Furniture - Eastbourne
I was at the Eastbourne Showroom. And was greeted upon arrival by Matt. He explained the layout and I was free to wander about without being hassled. I chose the sofa I liked and we went through the payment terms and any add ons. Again letting me make my choices and not putting on any extra sale pressures. Overall a good shopping experience headed by a good salesman.

Risposta di DFS Furniture - Eastbourne
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