We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Popped into DFS Dundee looking for a new sofa and rug. The staff John was fantastic — took time to explain the different fabrics, recliner options, and warranty without any pressure. Ended up getting... Leggi di più
L'azienda ha risposto
Popped in on my lunch break to order a new sofa. Amy was absolutely lovely - so friendly and knowledgeable! The sofa was ordered with no hassle (other than the tablet being a bit slow) and the custome... Leggi di più
L'azienda ha risposto
Staff all very friendly, Emily was very helpful and knowledgeable when it came to purchasing a sofa that was designed for family life. She took time to go through everything with us and we didn’t feel... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
467 Clepington Road, DD3 8RX, Dundee, Regno Unito
- 0333 999 9823
4,9
Eccellente
6K recensioni
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Le persone hanno visualizzato anche
John was most helpful and very patient…
John was most helpful and very patient and explained everything quite clearly.Frances Davie.
10 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Amy was very helpful
Amy was very helpful, friendly and knowledgeable. She made our experience of buying a new sofa a pleasure. Highly recommended.
9 giugno 2026
Risposta di DFS Furniture - Dundee
Hello Neil,
Thanks for your lovely feedback, we’re glad to hear Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Just purchased a sofa
Just purchased a sofa. Greeted warmly by Kasey and Amy. Amazing customer service and product knowledge from both.
9 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thanks for your lovely feedback, we’re glad to hear Kasey & Amy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Amy helped us in the store
Amy helped us in the store, gave us guidance and appropriate advice regarding our purchase. She was very nice, helpful and knowledgeable
8 giugno 2026
Risposta di DFS Furniture - Dundee
Hello Sandra,
We are really grateful for your kind words and for sharing your experience in our store with Amy. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff member Casey was very…
The staff member Casey was very friendly and informative, she also interacted with my daughter Emily who felt great that she was being involved
7 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Beth was very approachable
Beth was very approachable - didn’t make us feel she was trying to over sell us anything.
7 giugno 2026
Risposta di DFS Furniture - Dundee
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The lady who served us was helpful
The lady who served us was helpful, friendly and patient. She showed us where all the recliner sofas were and explained everything to us. Very impressed with the service and the store.
7 giugno 2026
Non scritta su invito
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lovely clean store and very helpful lady who served us.
The lady who served us was helpful, friendly and explained everything patiently. She showed us where to look for recliner sofas and came back regularly to see if we needed help. She was not pushy and gave us time to decide what was right for us. I would recommend this store to our friends.
7 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great
Great, easy experience! Ellie was a fantastic help when I was instore, thank you, it made picking a couch easy
7 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very pleased with the service.
Very pleased with the service. Very informative. Good selection and good on price.
7 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were friendly
Staff were friendly , knowledgeable and gave us all the information required to allow us to make our purchase
6 giugno 2026
Risposta di DFS Furniture - Dundee
Hello Andy,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
polite friendly helpful staff in Dundee…
polite friendly helpful staff in Dundee store today. Told Amy what I was looking for and right away she suggested exactly what I was after. Had my kids with me too and they enjoyed the experience trying out all the different recliners etc much to my delight!
6 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
I believe her name was Beth
I believe her name was Beth!
She was the perfect amount of helpful she wasn’t always there she came when needed didn’t linger didn’t push towards anything. She was the perfect amount of presence where as normally going into dfs you get hounded by people and it ruins your looking experience
She is 100/10 need more staff like her!!
6 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience with Beth
Fantastic experience with Beth. Very helpful & informative.
Process was very straightforward.
5 stars 🌟
6 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS - Great experience
Ellie didnt make us feel pressured. She was friendly and knowledgable wirhout being overbearing which is a problem we have had in the past with sales people. Even took us outside the side door so we could see the samples in the sunlight.
Thank you Ellie!
6 giugno 2026
Risposta di DFS Furniture - Dundee
Hello,
Thanks for your lovely feedback, we’re glad to hear Ellie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great experience with a lovely staff member
Ellie was brilliant she made me feel really relaxed and supported me in my choice of sofa and a wee bit of encouragement I added the footstool to the order too
30 maggio 2026
Risposta di DFS Furniture - Dundee
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Dundee
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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