Tony the sales person made us feel at ease and didn’t pressure us at all with our purchases we took our time and he very professionally helped us with any questions we had. Not once did he come across... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We recently purchased a sofa from DFS and would like to express our appreciation for the excellent service we received from Tony. From the moment we entered the store, he was friendly, knowledgeab... Leggi di più
L'azienda ha risposto
Visited the store on the 26th July, from start to finish I was made to feel welcome as soon as we started talking to the assistant she kindly offered us a drink straight away. All our queries we ans... Leggi di più
L'azienda ha risposto
Attentive and friendly staff. Great store layout and excellent customer service. Steph in particular stood out. Kind, courteous and an eye for detail with helping me to look at an accent chair that wo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Station Dr, Merry Hill Retail Park Unit 2, DY5 1SY, Brierley Hill, Regno Unito
- 0333 999 9844
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Very polite and thorough
Very polite and thorough. Gave us all the information we needed.
2 giugno 2026
Risposta di DFS Furniture - Dudley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tony at the Brierley Hill dudley branch was very…
Tony at the merryhill center was very attentive helpful and clear when explained everything from start to finish a pleasure to deal with .
31 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff were very welcoming and the lady…
Staff were very welcoming and the lady who looked after me Ailia, she so friendly and professional. She made me feel valued and respected. She was timely and honest throughout our conversations and gave me the opportunity to make decisions on my own without force or coercion.
30 maggio 2026
Risposta di DFS Furniture - Dudley
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ailia.
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Ben
Great customer service from Ben, very helpful in talking us through different options and the pros and cons of each.
29 maggio 2026
Risposta di DFS Furniture - Dudley
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Tony at Merry Hill made us very welcome
Tony at Merry Hill made us very welcome
He was professional, friendly and knowledgeable about the products
Thank you
30 maggio 2026
Risposta di DFS Furniture - Dudley
Good Morning,
We are really happy that Tony met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Dudley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ben & Sam,a credit to the store,made…
Ben & Sam,a credit to the store,made everything easy and straightforward in choosing our sofa.
29 maggio 2026
Risposta di DFS Furniture - Dudley
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ben and Sam.
Kind Regards,
Jordan
DFS Customer Support
Tony was so helpful talking through…
Tony was so helpful talking through different options and colours with no pressure
28 maggio 2026
Risposta di DFS Furniture - Dudley
Hello Karen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Your knowledgable and helpful staff…
Your knowledgable and helpful staff made the process enjoyable.
28 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service from Matt
Matt is the member of staff who helped us out and sold us our new sofa. He was a pleasure to talk to and although in sales wasn’t pushy or too much. He explained everything well and ensured we understood each stage of the process. A true asset to the team
23 maggio 2026
Risposta di DFS Furniture - Dudley
Hello Lucy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with May.
Kind regards,
Lia
DFS Customer Support
Fabulous service great selection
Fabulous service great selection of stock, we had a excellent experience choosing our suit. 100% thank you.
Ps Great coffee 👍
26 maggio 2026
Risposta di DFS Furniture - Dudley
Hello Robert,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
David who dealt with my order was…
David who dealt with my order was lovely explined everything full... did not rush me and made me feel at ease.
25 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
Thanks for your lovely feedback, we’re glad to hear David met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Risposta di DFS Furniture - Dudley
Hello,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
I think his name was Matt?
I think his name was Matt?? He was absolutely brilliant so patient I came in a few weeks ago and he was really good with pointing me towards the best sofa and today I went back and purchased and he was so friendly and down to earth. Thank you so much!!
25 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Matt in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Matt was fantastic
Matt was fantastic
Made the experience an enjoyable one
Answered all our questions well and reassured us
24 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly and knowledgeable
Tony was really friendly and knowledgeable and patient with us on decision-making
16 maggio 2026
Risposta di DFS Furniture - Dudley
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
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