Andy Hubbard

Stayed in Norwich Nelson city centre over weekend visiting family. Just want to say big thankyou to Kay and her staff, Amy,Sam,Jess,Rob and Sherrilin as nothing was too much trouble and the service was excellent. It was the kind of service you want to bottle and send to other firms so they know how to treat customers, would definitely recommend this hotel .

Very friendly and helpful staff

purchased insurance within minutes

Really friendly and helpful service , explained everything making the whole experience easier