Went in to purchase a new sofa, we were looking around at first then greeted by a lovely colleague, we didn’t get her name but she was so helpful and patient with us as it’s a huge deal getting a new... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Leggi di più
L'azienda ha risposto
Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. T... Leggi di più
L'azienda ha risposto
Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Regno Unito
- 0333 999 9838
4,9
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
DFS has quality furniture and different…
DFS has quality furniture and different form the rest . staff very friendly and experience in the area of the furniture, give advice and spent time with you and let you decide. Provide feedback on the product and if you want to extend gaurnatee
25 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello Hester,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff...
Conor the sale assistant was very helpful to ensure we got the right sofa for our home and went above and beyond to help us.
25 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Bought with confidence.
Staff were friendly, professional and well informed.
Payment options clearly explained.
As a customer I felt able to buy with confidence...
22 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
My new sofa
I always buy my sofas from DFS . As always the staff are so friendly and welcoming. So many products to choose from, I found exactly what I was looking for
13 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Knew what we wanted
Knew what we wanted. Sales team helped us get it ordered quickly seemlessly. Told us what our options were and was generally friendly and helpful. Thanks
19 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Derry Londonderry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Stevie is a credit to the team
Had a fantastic experience in the Crescent Link DFS Derry store today thanks to Stevie. He was incredibly helpful and took the time to explain all of our available options so clearly, making the whole process stress free. We were even offered a coffee while we took our time deciding on the different choices. Absolutely outstanding customer service, Stevie is a credit to the team! We’re so happy with our experience.
17 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The guys in the shop were so helpful…
The guys in the shop were so helpful and really knew there stuff. When I told them the chair was for my dog they couldn't stop laughing and I don't think they believed me but my jack russell loves the chair
30 maggio 2026
Risposta di DFS Furniture - Derry Londonderry
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Fantastic staff in DFS Crescent link…
The staff in DFS Crescent link Derry/Londonderry were second to none. So professional, very helpful and friendly. Explaining everything and answered any questions I had
13 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really impressed with our experience…
Really impressed with our experience today well done! Can't wait for our new sofa and mattress to arrive.
6 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The shop has got wide range of…
The shop has got wide range of collection of Sofas. The staff are very friendly to explain the features and services provided by DFS. Great support. Thanks to Kieran for his patience to help us to explore.
2 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great experience
Great experience. Guy was very patient when our teenager kept changing her mind.
2 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
James was fantastic
James was fantastic. very knowledgable and couldn’t have been better as i couldn’t make a clear decision myself!! He made the whole process a lot easier!
2 giugno 2026
Risposta di DFS Furniture - Derry Londonderry
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
The really nice guy that walked those…
The really nice guy that walked those three the whole process of the purchase of our new sweet furniture very professional and such a nice person
25 maggio 2026
Risposta di DFS Furniture - Derry Londonderry
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Derry Londonderry
Hello Matt,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Derry Londonderry
Hello Declan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Derry Londonderry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great shopping experience…
The sales person approached early to see if we needed assistance, he had lots of information and showed us multiple options to ensure that we were happy with what we choose
24 maggio 2026
Risposta di DFS Furniture - Derry Londonderry
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Elaine was brilliant talked me through…
Elaine was brilliant talked me through everything with the sofa
23 maggio 2026
Risposta di DFS Furniture - Derry Londonderry
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.