DFS Furniture - Derry Londonderry Recensioni 

2642
TrustScore 5 su 5

4,9

Crescent Link Retail Park, Unit 3, BT476SA Londonderry, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Conor delivered exceptional customer service from start to finish. He was friendly, approachable, and went above and beyond to make sure all my questions were answered. Nothing seemed like too much tr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Arron had the patience of a saint and made this experience stress free. He went above and beyond to help us choose the right suite of furniture and nothing was a bother to him. He is a credit to your... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service by Aaron Aaron was a pleasure to deal with took his time to explain everything in detail and wasn’t pushy in any way about making a decision which would have put us off

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Crescent Link Retail Park, Unit 3, BT476SA, Londonderry, Regno Unito

  • 0333 999 9838

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2642)

99.778 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really happy with our experience at…

Really happy with our experience at DFS. The whole process was smooth from start to finish, with plenty of choice. Aaron (Advisor 3YH-Aaron) was friendly, knowledgeable, and happy to answer our questions, making the purchase easy and stress-free. Overall, excellent customer service and a great buying experience.

27 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Truly professional staff. Great interaction with their customers.

Considerate staff.competitive prices and a willingness to sit and listen to my opinions and take on board my particular choices. Aaron G was a true professional and didn't rush our conversation. Took the time to understand our needs and then put in
motion our ideal suite. I felt no pressure to go along with any additional extras that would be of no value to me. Thank you Aaron and also the line manager was brilliant too. Will definitely be back again when i require another suite in the future .

25 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Aaron.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

GREAT EXPERIENCE AT D F S

THE SALES GUY WAS AMAZING , VERY KNOWLEDGEABLE AND HELPFUL WITH A GOOD MANNER WHEN CHOOSING MY CORNER SUITE.
HIS NAME IS GARRY AND WORKS IN YOUR LONDONDERRY STORE.
THE FINANCE GUY WAS SMART AND ON THE BALL, GREAT AT HIS JOB
FINALLY THE MANAGER WAS HELPFUL AND EXPLAINED EVERYTHING MORE THAN WELL.
A GREAT TEAM AND I WOULD DEFINATELY RECOMMEND BUYING AT YOUR STORE, GREAT CHOICE AND A VERY WELCOMING SALES TEAM

25 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Garry met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Amazing support

Amazing support

23 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Staff were warm and welcoming

Staff were warm and welcoming. Great Knowledge of their products with great customer care.

23 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

I was really impressed with the…

I was really impressed with the knowledge of your sakes team

19 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Fantastic in store experience

Fantastic in store experience, lots to choose from and staff were so helpful

17 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Love my new sofa cant wait to get it

Connor was more than helpful in my experience i felt at ease and able to voice any concerns i had in which he answered professionally he was very hepful
Service was perfect
Staff easy to talk to and very helpful

10 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Lovely staff at the Crescent Link store

We looked online to source the kind of thing we wanted and then visited the Crescent Link store where we were helped by Aaron. He was really helpful, answered all our questions and really helped cement our decision. Very happy customers

12 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

As soon as we walked into the showroom…

As soon as we walked into the showroom we were greeted by lovely friendly staff especially Kieran. He looked after us well, offered us a drink and answered all our questions and was not pushy.

28 giugno 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Staff are very helpful and confident

Staff are very helpful and confident
Make you feel comfortable. Explained everything very easy to understand.

6 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

The DFS staff made the process a very relaxed & straightforward process, they were knowledgeable, patient & easy to work with during our interactions.
A credit to the company, would return again in future.

5 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Staff there are very good ive been in a…

Staff there are very good ive been in a few times and the staff were excellent

5 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff

On all my three visits to the Derry store the staff were friendly and helpful. I decided to complete my order online but found it difficult to navigate so decided to revisit the store (due to figuring out measurements etc) Conor the store manager was great in helping me complete my order and answering all questions I had :)

5 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

The salesman took his time and…

The salesman took his time and explained everything to us , we were more than satisfied

5 luglio 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

DFS has quality furniture and different…

DFS has quality furniture and different form the rest . staff very friendly and experience in the area of the furniture, give advice and spent time with you and let you decide. Provide feedback on the product and if you want to extend gaurnatee

25 giugno 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello Hester,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful staff...

Conor the sale assistant was very helpful to ensure we got the right sofa for our home and went above and beyond to help us.

25 giugno 2026
Logo di DFS Furniture - Derry Londonderry

Risposta di DFS Furniture - Derry Londonderry

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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