DFS Furniture - Derby Recensioni 

3730
TrustScore 5 su 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.

L'azienda ha risposto

Valutata 5 stelle su 5

We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Regno Unito

  • 0333 999 9818

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3730)

96.066 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We were served today by Dom

We were served today by Dom, he was a very nice young man and was very helpful and knowledgeable in what we required. He was a pleasure to deal with and was not in any shape or form pushy and incredibly good at what he does. Would definitely recommend.

19 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Dream Sofa ...

My husband and I went into DFS looking for a new sofa, we sat on A LOT of sofas but fell in love with one, Dominic at the Meteor Centre in Derby, was exceptional - very knowledgeable, very likeable and not too much selling patter! We are now waiting for it to be delivered! Very happy so far ....

19 aprile 2026
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Risposta di DFS Furniture - Derby

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dominic met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

The service is very good

The service is very good, and the team is so cooperative.

18 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Tassina at DFS!

We had tassina deal with us, just want to start of by saying what a lovely women! Such nice energy and you can tell she has the customers best interest and not completely sale oriented, she played a big part in helping us decide what would work with our lay out. Amazing to deal with and wish her the best, thankyou again :)

18 aprile 2026
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Risposta di DFS Furniture - Derby

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tassina met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great experience at DFS Derby

Sunny from DFS Derby made the process smooth and efficient. Very happy with the service provided and now looking forward to receiving our new Sofas.

18 aprile 2026
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Risposta di DFS Furniture - Derby

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sunny.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

the worker who helped us was really…

the worker who helped us was really helpful she explained everything so well to us and explained how the whole process was

17 aprile 2026
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Risposta di DFS Furniture - Derby

Good afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

I am so happy with my purchase and more…

I am so happy with my purchase and more than that the shop assistant her name is Sunny in Derby DFS was so welcoming and helped us through the process of buying and she is a lovely woman who is so patient and supportive.Thank you DFS

9 aprile 2026
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Risposta di DFS Furniture - Derby

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Mark was dealing with another couple as…

Mark was dealing with another couple as well as myself, but from what I experienced and observed, neither me or the other couple was rushed at any time so that he could deal with the other customer.
Mark was also very thorough in explaining the whole process of what the next steps would be.

16 aprile 2026
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Risposta di DFS Furniture - Derby

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Dom was very helpful and did not rush…

Dom was very helpful and did not rush us at any time .patient
He explained the process of purchasing and all its requirements extremely well
Made us fell at home while explaining pros and cons

15 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Showroom experience

We haven’t received our furniture yet so this review is only regarding our experience in store. We originally looked first in December and were disappointed as the sales person who spoke to us didn’t seem interested in what we were looking for and left us much to our own devices. About a month ago I went in with my daughter and grandson who is autistic and Mark spent a lot of time with us and though we didn’t purchase that day we left with a good idea of what we wanted and decided to check sizes and return with a sample of our carpet. Mark was great with our grandson and going home in the car, he kept talking about Mark and said he could work with him. We returned a couple of weeks later, my husband, myself and again my grandson and we were looked after by Wayne who also was very good and we placed our order. We had coffee and sat around and again Wayne involved our grandson. We look forward now to our furniture being delivered which looks as though it will be probably in half the time we were given. Everything, including the insurance was explained fully to us.

7 aprile 2026
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Risposta di DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Very good customer service

Unfortunately I can't remember the ladies name who dealt with our sale but she was very good and really nice took her time to talk to my mother who purchased 2× 3 seater sofas

25 marzo 2026
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Risposta di DFS Furniture - Derby

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Assistant was extremely helpful and the…

Assistant was extremely helpful and the coffee I'd delicious 😋

14 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Good morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

DFS Derby

Used DFS before, needing a sofa we looked online, then having identified what we wanted to look at we went to this store. We were approached by Tasinah, but not in a hard sales way, which was good. She showed us to the sofa we were interested in, then went through all of the options and explained them clearly. She even got the sofa options up on the big screen and did some side by side comparisons to help us decide on material and colour. All in all a pleasant experience shopping for a Sofa.

12 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Good morning Gary,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Dom @ meteor centre store was great

Dom @ meteor centre store was great, good product knowledge, really professional and would certainly recommend ⭐️

12 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Great salesman in Mark

Great salesman in Mark , a true professional , excellent customer service

11 aprile 2026
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Risposta di DFS Furniture - Derby

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Wayne at Derby DFS was brilliant not…

Wayne at Derby DFS was brilliant not your typical pushy sales man , asked us what we were looking for , he explained as we are tall the options we wanted might not work , Wayne then showed us around other sofas we had not even thought of and helped us made a decision , we got home and decided we had made the wrong choice out of the two Wayne showed us ( Wayne told us he thought the other was better , we did not listen 👀 ) two days later went back and told Wayne and he supported us with changing our choice no issues , he just wanted to make sure we was happy 👏🏽 10/10 from Wayne and DFS Derby

4 aprile 2026
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Risposta di DFS Furniture - Derby

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valutata 3 stelle su 5

Excellent service

Excellent service. Met and Greeted as I came into the shop. Michael was very good and showed me the range of sofa beds that you had, pointing out the good and not so good points of each product.
We found the right one for me and I ordered it.

11 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Thank you for your kind review.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Nice and easy

Nice and easy, welcoming experience. Not pushy and lets you have a look until you need assistance.

11 aprile 2026
Logo di DFS Furniture - Derby

Risposta di DFS Furniture - Derby

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The experience was good as always…

The experience was good as always relaxed no pressure

8 aprile 2026
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Risposta di DFS Furniture - Derby

Good morning Julie,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

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