Abby at Christchurch Branch was amazing. She was very patient and attentive whilst we changed our minds on leather colours more than once!! She was very informative without being pushy and offered s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We had a pleasant experience at the DFS shop at Christchurch Retail Park. We had enough space and time to consider our options. Girene was fantastic to explain options, understand what we needed and l... Leggi di più
L'azienda ha risposto
We felt relaxed looking around the store not hassled by anyone but was informed if we needed any help or had questions we could ask. When we ordered our sofa & chairs we were informed about the... Leggi di più
L'azienda ha risposto
Good efficient and knowlegeable customer service from Gintare. We had researched the sofa bed we wanted before going into store so it was just a matter of trying it out and asking any further question... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Barrack Road, Christchurch Retail Park, BH23 2BN, Christchurch, Regno Unito
- 0333 999 9790
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Our Service was very good and we were…
Our Service was very good and we were happy with the results.
All explained well and we were not pushed into the sale.
25 febbraio 2026
Risposta di DFS Furniture - Christchurch
We appreciate you taking the time to leave us this wonderful review! We are so happy to hear that you were pleased with our service and the outcome, and that you felt no pressure during the sale.
Kind Regards,
Vanessa
DFS Customer Support
Very friendly staff ,an overall relaxed…
Very friendly staff ,an overall relaxed experience.
22 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good morning Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that took care of us was…
The lady that took care of us was verynice and helpful
21 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Good morning Karen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Great sofa purchase experience
Gingtare was fantastic when talking us through our sofa purchase :)
She was helpful, friendly and knowledgeable.
19 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service in store
Great service in store, warm and friendly and highly experienced staff
19 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Knowledgeable staff member
Knowledgeable staff member , helpful and friendly. Good price for sofa purchase, quick delivery date .
19 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly and left to wander without…
Friendly and left to wander without pressure. Easy buying experience and well explained
18 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Good Afternoon Paul,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service and fantastic staff
Great service and fantastic staff at the Christchurch branch
16 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good afternoon Adam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Beth was amazing
Beth was amazing.
Talked me through everything.
Very happy customer.
8 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
A 2 seater sofa
I found exactly what I wanted! I was looking for a small 2 seater sofa as I only have a restricted area for it to fit in. Found in the Christchurch store in clearance 😀👏
13 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Luke was outstanding
Luke was outstanding, an extremely good man, he made the whole process of buying very easy and a great experience.
3 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good morning,
Thanks for your lovely feedback, we’re glad to hear James met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were relaxed and helpful without…
Staff were relaxed and helpful without being pushy or intrusive, great retail experience.
9 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good afternoon Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff were helpful and friendly
9 febbraio 2026
Risposta di DFS Furniture - Christchurch
We appreciate you taking the time to leave us a review; we are so happy to hear our staff was helpful and friendly!
Kind Regards,
Vanessa
DFS Customer Support
Sue was very helpful and gave us all…
Sue was very helpful and gave us all the information on the sofa we ordered.
8 febbraio 2026
Risposta di DFS Furniture - Christchurch
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Christchurch
We appreciate you taking the time to share your positive experience! We are so glad to hear that our advisor was pleasant and knowledgeable.
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Good afternoon Suzanne,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Risposta di DFS Furniture - Christchurch
Good afternoon Keith,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Good experience
Staff were very helpful . Not at all pushy . Told us about amazing credit offer. Purchase was very painless. Well done DFS
1 febbraio 2026
Risposta di DFS Furniture - Christchurch
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.