DFS Furniture - Chelmsford Recensioni 

2305
TrustScore 5 su 5

4,9

4 Westway, CM1 3FJ Chelmsford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alex was amazing! He went above and beyond to make sure we were happy with what we were buying explained all the options clearly and was all round brilliant. We are very happy with our purchase and ex... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An absolute pleasure in your store today, unfortunately I have forgotten the name of the gentleman who served us. He was not pushy and spent a lot of time explaining the sofa we wanted to buy, coffee... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2305)

99.510 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Wonderful team and information about each sofa we looked at…

The team at dfs Chelmsford was very helpful in helping us feel at easy when we was choosing our sofa and gave us loads of information about each sofa we looked at, highly recommended and a great team

6 aprile 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very good customer service

When we walked into the store we were greeted almost immediately by Steven. We told him what we were looking for and he was very helpful
We liked the sofa bed we saw and it was a good price in comparison to other sofas we had looked at previously
Steven was pleasant, informative and not at all pushy. Overall a good experience and I’d recommend the shop and Steven !

12 aprile 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Had the product we needed and…

Had the product we needed and salesperaon was very knowledgeable.

4 aprile 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The customer service was great.

The customer service was great.

11 aprile 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Marco was very helpful

Marco was very helpful, we have made a great purchase and definitely been advised the right thing.

11 aprile 2026
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Risposta di DFS Furniture - Chelmsford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Very helpful and knowledgable staff…

Very helpful and knowledgable staff member plus a cup of tea provided for each of us !

3 aprile 2026
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Risposta di DFS Furniture - Chelmsford

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The staff were very approachable

The staff were very approachable, friendly and helpful.

30 marzo 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great service

Matt was really knowledge and gave us lots of options (we had specific needs)

6 aprile 2026
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Risposta di DFS Furniture - Chelmsford

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Chelmsford DFS

Marco was extremely helpful, very knowledgeable and answered all of our questions with regards to sizes and furniture protection

2 aprile 2026
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Risposta di DFS Furniture - Chelmsford

Good morning Pete,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Salesman Riley was very professional…

Salesman Riley was very professional and friendly and knowledgeable. Explained everything and made us comfortable with our purchase

1 aprile 2026
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Risposta di DFS Furniture - Chelmsford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

The staff were helpful

The staff were , great not trying to Push anything on us. Only shame Dfs don't put the mia range in store as on line only! One piece would help people i would suggest

30 marzo 2026
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Risposta di DFS Furniture - Chelmsford

Good morning Fran,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Friendly and knowledgeable

Friendly and knowledgeable

29 marzo 2026
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Risposta di DFS Furniture - Chelmsford

Good Morning Wendy,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Good morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Found what we were looking for

Found what we were looking for and all the options in fabrics and colours explained comprehensively. Listened to what we were looking for at and helped us to achieve it.

24 marzo 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Good morning Kevin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The staff were really helpful and…

The staff were really helpful and explained all of the process

27 marzo 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Good morning Calista,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Really lovely and seamless experience…

Really lovely and seamless experience from DFS in Chelmsford today. Ordered a fabulous sofa and the process was very relaxed, efficient and easy.

27 marzo 2026
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Good morning Sean,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Staff were friendly, polite and professional

Staff were helpful, friendly and very professional. Excellent customer service from Alex in DFS Chelmsford. Would definitely recommend to friends and family. Enjoyable experience.

26 marzo 2026
Non scritta su invito
Logo di DFS Furniture - Chelmsford

Risposta di DFS Furniture - Chelmsford

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

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