DFS Furniture - Carlisle Recensioni 

6688
TrustScore 5 su 5

4,9

Duke's Road, CA1 1JD Carlisle, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bethany approached us shortly after we went into the store asked if we needed any help she was friendly and very helpful knowledgeable without being pushy , she helped us eliminate from a good range o... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(6688)

99.255 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

We had Robyn as our advisor and she was lovely. Really helpful but also gave us time to work out what we liked without overwhelming us. She was really friendly and helped us make the right choice with her knowledge. Thankyou!

13 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service, loads of information the young man was kind and very helpfull. Everything was explained well and and certainly didnt rush us in any way. thank you for great service.

13 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Robyn was very helpful while we were…

Robyn was very helpful while we were trying to decide on a sofa. We felt there was no pressure at all. Thank you.

12 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Orka

Rachael was so so helpful! She was so helpful, not pushy, and was honest when choosing a sofa to ensure we had the perfect one!

11 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Very helpfull 100% use again

Our customer advisor was more than happy to help and explained everything we needed to know

11 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Robyn at Carlisle DFS was absolutely fantastic!

Robyn at Carlisle DFS was absolutely fantastic! She was so warm, friendly, and approachable that we genuinely could have chatted with her all day.

We spent around two hours in the store, and throughout the entire visit she took the time to go through every detail of what we were looking for. Her patience, knowledge, and attention to detail meant we found the perfect sofa for our home.

Her professionalism was outstanding, and her friendly, personable approach made the whole experience enjoyable from start to finish. We’ve already recommended her to friends and family, and we wouldn’t hesitate to do so again.

Thank you so much, Robyn, for making our sofa-buying experience such a positive one!

3 luglio 2026
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Risposta di DFS Furniture - Carlisle

Hello,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Robyn helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service happy with product buy…

Great service happy with product buy Robyn was helpful

10 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

We had a great experience in DFS this…

We had a great experience in DFS this morning, the staff member who helped us was exceptional, very informative and explained everything clearly.

9 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello Amanda,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

DFS Carlisle

Good selection. Helpful staff who went out their way to see where we could save money

1 luglio 2026
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Risposta di DFS Furniture - Carlisle

Hello Stephani,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Robyn

As soon as we walked in the door Robyn made us feel welcome. We were offered a coffee and left to have a wander around, there was no pressure or anything. Will definitely be back and will look out for Robyn 😊

7 luglio 2026
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Risposta di DFS Furniture - Carlisle

Hello,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

New sofa

Robyn was extremely helpful when buying my sofa for my first house.

6 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Rhys was a credit to your company and…

Rhys was a credit to your company and explained everything thoroughly. Very very professional. This young man deserves a promotion. His professionalism and knowledge of your products are something for him to be proud of and you as a company should be proud of also.

6 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Excellent service from robyn she is…

Excellent service from robyn at carlisle storeshe is really helpful explains really well.
She is an outstanding worker knows her job makes you feel at home,offered me a drink and how nice it was mocha.

6 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Great customer service from Jacob in…

Great customer service from Jacob in the Carlisle store today. Very knowledgeable and pointed us in the right direction to sofas we had viewed online. He gave us enough space to try out and discuss what we thought but was close by to answer any questions and queries. Faultless service from start to finish. Very happy with our purchases today.

5 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jacob met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great customer service

Robyn was very helpful, answering questions about the sofas we were looking at. She offered coffee and was able to give great advice on our selection.

5 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Robyn.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Found what we wanted it was a fantastic…

Found what we wanted it was a fantastic experience with David.
Overall, it was a Fab visit
Thank you

5 luglio 2026
Logo di DFS Furniture - Carlisle

Risposta di DFS Furniture - Carlisle

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

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