DFS Furniture - Cambridge Recensioni 

3519
TrustScore 5 su 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3519)

95.641 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service in buying two Trek Express recliner chairs.

We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.

17 giugno 2026
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Risposta di DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

Gary was super helpful and informative

Gary was super helpful and informative, really made the experience for our first couch

10 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Shopping for sofas

On arrival, the atmosphere was very relaxed, the salesperson was extremely helpful, knowledgeable and informative. I was given clear answers to all of my questions, technical and financial. I was also given additional information that was really helpful, I had all the time that I needed to look around and at no time did I experience any pressure selling. I have previously bought sofas and chairs from DFS Cambridgethat have performed well for the last 14 years, which is why I am purchasing another sofa from them.

16 giugno 2026
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Risposta di DFS Furniture - Cambridge

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5
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Risposta di DFS Furniture - Cambridge

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

I found my shopping experience…

I found my shopping experience outstanding, from start to finish. The gentleman that helped with our purchase was extremely helpful and professional. I honestly was very impressed.i not only found what I was looking for . It was also great value for money.

6 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Gary was very helpful

Gary was very helpful, very knowledgable about the sofa we wanted to buy and advised us the best options.
Would highly recommend.

15 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The experience was amazing

The experience was amazing, the staffs were very helpful in helping in making our decision. Thanks for the brilliant customer service.

14 giugno 2026
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Risposta di DFS Furniture - Cambridge

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great Customer Service

Great customer service and attentiveness, full process was explained in depth by Abul.

14 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Sales lady eliza very good and service…

Sales lady eliza very good and service excellent. Hopefully delivery will be as easy and hassle free.

14 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello Neil,

Thanks for your lovely feedback, we’re glad to hear Eliza met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service. Friendly and very knowledgeable.

14 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

A lovely professional shop assistant…

A lovely professional shop assistant called Sally couldn’t have been more helpful. Talked through everything clearly
A great in store experience and lovely to be sat on the sofa I was actually buying

14 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The customer advisor at DFS Cambridge…

The customer advisor at DFS Cambridge who assisted us was extremely attentive, explained all the details clearly, and was very helpful throughout the process. We are very grateful for their support and would like to thank them sincerely."
Daha kısa ve doğal bir yorum isterseniz:
"We would like to thank the customer advisor at DFS Cambridge for being so helpful and attentive. They explained everything clearly and made the whole process easy for us. Excellent service!

11 giugno 2026
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Risposta di DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Helpful, attentive staff …

The furniture is well laid out and the staff are helpful and attentive without being intrusive. There was no sense of hurry and even a of coffee to keep you going.

10 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello Sue,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very helpful young man who explained…

Very helpful young man who explained everything to do with the actual sofas we are buying and just generally a very helpful and pleasant young man.

10 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Eliza gave plenty of good and…

Eliza gave plenty of good and helpful advice. She was extremely knowledgable about all the sofas.

6 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

The salesman was very friendly and…

The salesman was very friendly and didn’t make you uncomfortable about buying anything and spoke to you about the goods and services that you would get after you got the goods.

8 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello Philip,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

helpful and friendly

helpful and friendly

29 maggio 2026
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Risposta di DFS Furniture - Cambridge

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Sofa purchase

Excellent service

6 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello Sarah,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent customer service and advice from Ali

I was very impressed with Ali he understood my predicament with passed history with another company and gave me sound advice. I just hope that l am as pleased with this furniture as l was with previous furniture l had from you many years ago. Great service all round

5 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello Jackie,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ali.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Very good experience

I saw Ali who I have seen before on a previous purchase. He was extremely pleasant and helpful and made the process very pleasurable.

5 giugno 2026
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Risposta di DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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