I had a fantastic experience buying a sofa here today! I was on a very tight timeline, and Mike (I’m almost certain that was his name- sorry if it’s wrong!) he was incredibly helpful. He was highly kn... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Michael was amazing 👏. So friendly helpful understanding patient, & not at all pushy. He was happy for my wheelchair dependant husband to try out the mechanism on the bed setee we wanted & showe... Leggi di più
L'azienda ha risposto
We were looking for two smaller sofas due to lack of space. Went to dfs patchway and saw one sofa that was an ex display and another one that was more expensive. Daniel the sales rep took the trouble... Leggi di più
L'azienda ha risposto
Found our dream sofa after trying out so many. Ordering was simple and Daniel was very knowledgeable and made the whole experience easy from start to finish
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Highwood Lane, Patchway, BS34 5TQ, Bristol, Regno Unito
- 0333 999 9775
4,9
Eccellente
6K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
We were looking for two smaller sofas…
We were looking for two smaller sofas due to lack of space. Went to dfs patchway and saw one sofa that was an ex display and another one that was more expensive. Daniel the sales rep took the trouble to ring around other stores and managed to get us another ex display in the same range! Not only did he save us money but was knowledgeable, professional and attentive at all times. Fantastic service!!!
30 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Tom was excellent
Tom was excellent. He gave us time and space when we needed it but was also available, responsive and knowledgeable when we had questions.
29 luglio 2026
Risposta di DFS Furniture - Bristol
Good Morning,
We are really glad to hear that our amazing store staff helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lorraine E
DFS Central Customer Support
Great service in store
Great service in store. Really helpful finding the same sofa I had ordered before.
8 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful & knowledgeable salesman
26 luglio 2026
Risposta di DFS Furniture - Bristol
Hello Chilly,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I had found 2 different sets of…
I had found 2 different sets of furniture that I wanted and I found the staff very helpful in showing me these. The woman serving me showed me all the different fabrics that they came in. It was a easy and pleasant experience
26 luglio 2026
Risposta di DFS Furniture - Bristol
Hello Sarah,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Bristol
Hello Marie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful salespeople
Helpful salespeople, let us try lots of sofas before purchase. Sales process straightforward. Only issue is DFS does not offer a service to remove old furniture which I would have happily paid for hence not 5 star.
22 luglio 2026
Risposta di DFS Furniture - Bristol
Hello Mike,
Thank you for your kind review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
CHAIR To HELP with recovery after Hospital Stay
I wanted a riser recliner as not long been discharged from hospital and this would help with my recovery
17 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Coming in store and seeing them for…
Coming in store and seeing them for myself. Talking it through with the staff who know what they're talking about, can't get that online. We were gonna go another sofa but trying it out in store changed our minds as we could try them out ourselves and went for one more us. Staff were very helpful
26 luglio 2026
Risposta di DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We arrived and had a look around we saw…
We arrived and had a look around we saw 2sets of sofa's that we really liked. We were approached by a lovely gentleman called David who spoke to us about both of our choices the decision was really easy and David was great.
26 luglio 2026
Risposta di DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that David met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful and explained everything…
Very helpful and explained everything very happy 😃
26 luglio 2026
Risposta di DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience with DFS Sofas was superb.
My experience with DFS Sofas was excellent from start to finish. Dool was incredibly helpful, informative, and patient throughout the whole process. She took the time to answer all of our questions and gave us the information we needed to make the right decision without ever making us feel rushed.
Her outstanding customer service made the experience enjoyable and stress-free. I would highly recommend both Dool and DFS Sofas to anyone looking for quality furniture and exceptional service. Thank you, Dool, for all your help!
23 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Mike was brilliant!
Mike was brilliant!
Superbly helpful and really matched our needs.
Everyone needs a Mike to help with ordering yourself a sofa!
Thank you Mike
23 luglio 2026
Risposta di DFS Furniture - Bristol
Hello Paul,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Deliverymen were exceptional
Chris and Bartoz were absolutely brilliant. Exceptionally efficient and respectful of my property and my brand new furniture. An absolute credit to the company. Thank you gentlemen.
21 luglio 2026
Non scritta su invito
Risposta di DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Tom the salesman in the Bristol store was extremely friendly, helpful and knowledgeable. He didn't push and gave us time to browse. Once we had made our choices he was helpful in showing us alternatives and making suggestions. So that in the end we were very pleased with our purchases
22 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Neil was very accommodating and…
Neil was very accommodating and helpful.He explained all the details and answered all my queries
22 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Good experience visiting DFS showroom…
Good experience visiting DFS showroom twice, both visits were relaxing & helpful, with no pressure to buy. Retail Sales Advisor gave helpful advice to my questions.
20 luglio 2026
Risposta di DFS Furniture - Bristol
Hello Mary,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great staff and happy to help with any…
Great staff and happy to help with any questions you may have. Happy to spend time with you and find what you are looking for.
17 luglio 2026
Risposta di DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.