The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... Leggi di più
Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experien... Leggi di più
The customer service was excellent- Sunny the member of staff who looked after us was brilliant . The level of attention and professionalism was off the scale! we were offered coffee, he explained eve... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
The Linkway, Unit 15b, BL6 6JA, Bolton, Regno Unito
- 0333 999 9736
4,9
Eccellente
8K recensioni
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Le persone hanno visualizzato anche
Whilst browsing with s certain style in…
Whilst browsing with s certain style in mind we were approached by the salesman Sunni who said if we needed help he would be close by if needed, he then left us to our own devices having given us information needed. As stated he was available when we had made a decision and he then went through in detail the order In A relaxed and friendly manner having got us a drink. A full and comprehensive explanation of the system and timeframes costs and delivery/removal of old items. We left the store having ordered our choice feeling we had been very well treated and fully informed. Many thanks to Sulli.
27 luglio 2026
Risposta di DFS Furniture - Bolton
Hello Mrs Keen,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
He was really helpful great at…
He was really helpful great at explaining everything and helped me to get my order correct with few extras that I never knew about
27 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
had a really positive experience in…
had a really positive experience in store. Darran was welcoming, friendly, and very patient throughout my visit. He took the time to understand what I was looking for, carefully went through the measurements of my room, and made sure the sofa I wanted would fit the space properly. He also showed me a variety of different sofas and explained the options without making me feel rushed or under any pressure to make a decision.
His knowledge and attention to detail gave me confidence that I was choosing the right sofa, and he made the whole process straightforward and enjoyable. Excellent customer service – I would definitely recommend DFS based on my experience.
25 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service from beginning to end…
Great service from beginning to end from Darren. We did not feel like we was being pushed into any sale or additional extras. He answered all our questions and provided us with contact details for any issues after the sale.
26 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Darren.
Kind Regards,
Jordan
DFS Customer Support
We've had sofas from DFS Bolton before…
We've had sofas from DFS Bolton before and they've all been great. Darran got our order set up today and was very friendly and helpful!
26 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Shannon…
Excellent customer service by Shannon today who was extremely helpful and friendly.our overall experience in store today was outstanding.
26 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Shannon met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Sonny was very helpful and informative
Sonny was very helpful and informative. Great sales man
26 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nice store
Nice store, I like that not jumped on as soon as arrived in store. Friendly staff.
25 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Enrique is a very personable young man
Enrique is a very personable young man. I felt very comfortable with him. He went through everything clearly and didn’t rush and went over everything I agreed to at the end. Like atmosphere in the store. Claire was also really helpful and brought me a delicious coffee.
25 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Enrique and Claire.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Darran was lovely
Darran was lovely, friendly, informative and not a pushy salesman. Gave us time to think and decide. Thanks Darran
25 luglio 2026
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Darran.
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Risposta di DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ben was not pushy and we liked the…
Ben was not pushy and we liked the product and were able to walk around without undue pressure
24 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Could not fault the service the chap…
Could not fault the service the chap who helped us was very pleasant and efficient
24 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent!
Shopping for my new sofa was a lovely experience. I was undecided between two sofas and help and guidance I received was fab! Excellent customer service!
24 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ben was great :)
Ben was great, talked me through the options, made me check the dimensions in my room to ensure the new sofa will fit, was patient when going through the extras and all in all it was a fantastic experience
23 luglio 2026
Risposta di DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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