Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The lady that served me was amazing, she was very helpful, explained everything and showed me different options that I could have in my home. We have a small staircase and small doorways so I believed... Leggi di più
L'azienda ha risposto
We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there! The team where great and welcomed us b... Leggi di più
L'azienda ha risposto
I had a very good experience at DFS. Shezad Choudry was extremely helpful, professional, and friendly throughout the whole process. He took the time to answer all my questions and made everything easy... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Accessori per mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di divani
- Negozio di fodere e rivestimenti
Scritti dall'azienda
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda
Informazioni di contatto
Miles Gray Road, SS14 3AF, Basildon, Regno Unito
- 0333 999 9801
4,9
Eccellente
7K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Le persone hanno visualizzato anche
Service from staff
Greeted at door and directed to the area for the products we were looking for.
14 giugno 2026
Risposta di DFS Furniture - Basildon
Hello Charles,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
No pressure to buy anything and a…
No pressure to buy anything and a relaxed atmosphere
14 giugno 2026
Risposta di DFS Furniture - Basildon
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
I saw the same salesman 2 days running
I saw the same salesman 2 days running, very helpful.
13 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Purchase of Montebello suite
My order was clearly explained to me with guidance on what was style would be suitable for my needs and how to maintain. The salesman had a vast knowledge of all items of furniture within the store and on line.
13 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Risposta di DFS Furniture - Basildon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The stuff that attended to us he was so…
The stuff that attended to us he was so informative. He showed us all what we wanted here. He gave us all his time and he made us understood and gave us Knowledge on the product that we bought. He he was outstanding. He is really a good sales person.
11 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Good customer service,many thanks to Abbs in the Basildon branch
11 giugno 2026
Risposta di DFS Furniture - Basildon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, she even got me a glass of water so I could take my tablets
10 giugno 2026
Risposta di DFS Furniture - Basildon
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Risposta di DFS Furniture - Basildon
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
DST REVIEW OF DFS EXPERIENCE
EXCELLENT SERVICE FROM THE DFS AGENT ON BOTH OCCASIONS I ATTENDED THE LOCATION NAMELY (1) TO INITALLY VIEW THE SOFA SUITE COLLECTIONS AND (2) TO VISIT AGAIN WITH A FAMILY MEMBER TO CHOOSE AND PURCHASE A SOFA SUITE. ON BOTH VISITS, NO PRESSURE BY THE AGENT OCCURRED AND SO VIEWING ALL AROUND THE SHOWROOM WAS COMFORTABLE AND REWARDING. THE AGENT MADE HERSELF AVAILABLE WHEN CALLED UPON TO ANSWER ANY QUESTIONS AND WAS VERY HELPFUL IN THIS RESPECT. WHEN COMPLETING MY ORDER WITH THE AGENT, SHE WAS VERY COMPETENT AND MADE THE ENTIRE TRANSACTION STRESS FREE. BOTH MY FAMILY MEMBER AND MYSELF AGREED THAT THE AGENT WAS FRIENDLY AND APPROACHABLE MAKING THE ENTIRE EXPERIENCE AN ENJOYABLE MEETING TO ORDER MY NEW SOFA SUITE. THANK YOU.
9 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great and timely
8 giugno 2026
Risposta di DFS Furniture - Basildon
Hello Sydney,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, really clear and informative on all products. Danielle (apologies if this isn’t correct) was incredibly helpful.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Darren was very polite and helpful
Darren was very polite and helpful. He listened to our requirements and met them.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
No instant sales pitch
No instant sales pitch. Let us have a leisurely look around and when we made our decision more than happy to help.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The friendliness of the staff
The friendliness of the staff, particularly the sales man who helped me find my perfect sofa.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The assistant was helpful polite and…
The assistant was helpful polite and knowledgeable on the products required by ourselves.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The whole experience was professional…
The whole experience was professional from beginning to end. DAWN was welcoming and made you feel at ease. Her knowledge of the products available was extensive. All questions were answered in an informative nature.
7 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and friendly, made the process so much easier
5 giugno 2026
Risposta di DFS Furniture - Basildon
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Risposta di DFS Furniture - Basildon
Hello Sarah,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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