DFS Furniture - Banbury Recensioni 

3053
TrustScore 5 su 5

4,9

Lockheed Close, OX16 1LX Banbury, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a very good experience at DFS Banbury. Paul, the salesman, was very helpful, friendly and professional. He took the time to explain everything clearly and made me fell comfortable. He made my vi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We went to your Banbury store and were served by Paul. He was extremely helpful, informative and answered all our questions. We were looking for a small corner sofa which he helped us find. Paul's... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3053)

100.319 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Really helpful staff

Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)

12 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Have been a DFS customer for over…20yrs

Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.

11 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Whent for a look, left with a sweet.

Really helpful description of the product and all of the added benefits before buying. Blake was very helpful and polite and a credit to the company. He explained everything in detail with kindness and confidence.

11 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Helpful, knowledgeable staff. Would use again.

We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue with purchase.

11 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Popped in to DFS Banbury

Popped in to DFS Banbury
Happy with choice and Emma was so friendly and helpful.

11 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Nicky,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Someone was available to speak to and…

Someone was available to speak to and answer questions when we were ready. They were polite and professional and lovely and chatty.
There was a great range of the chairs we were interested in and me and my mom enjoyed the choosing.

10 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Beverly,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

The sales team were brilliant

The sales team were brilliant, and could not do eanough for us, would recommend DFS to everyone.

7 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Mr Thompson,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Buying suite of furniture. The experience is had today (Monday 6th…

The experience is had today (Monday 6th July) was first class. Only been in store 5 mins and was approached by a very helpful sales guy. I managed to buy the suite of furniture I needed. Managed to get a discount on delivery. All questions I asked was answered quickly. Got a good arrangement on delivery service. So all in all, very pleased. Regards. Peter Tims

6 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Helpful, informative easy to choose and process my choice

Holly at Banbury shop was really helpful, order was put through with ease and explained clearly the process. Thank you Holly

6 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Good

Blake was very helpful, excellent customer service.

5 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Paul helped us a lot with checking the …

Paul helped us a lot with checking the measurements of our sofas as it was slightly bespoke and nothing was too much trouble for him. Excellent service.

4 luglio 2026
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Risposta di DFS Furniture - Banbury

Hello John,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service

2 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Roly,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Excellent service from Emma!

Excellent service from Emma!

We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and explained everything clearly, helping us pick exactly what suited us best. Nothing was too much trouble and she made the whole experience really easy and pleasant. Great service — thank you so much Emma! Highly recommended.

1 luglio 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Customer service excellent

Customer service excellent. Good product knowledge. Well delivered

30 giugno 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Mrs Fulford,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Great service

Great service . Thank you. Can’t wait to get my new sofa.

30 giugno 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Super friendly gentleman

The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our house. Was very easy to chat too, made sofa buying a breeze! Service was top notch!

29 giugno 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valutata 5 stelle su 5

The staff were very helpful and very…

The staff were very helpful and very friendly especially Holly who helped us throughout our visit

28 giugno 2026
Logo di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Hello Vicki,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

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