Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Leggi di più
L'azienda ha risposto
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and... Leggi di più
L'azienda ha risposto
We went to purchase our mattress at the Banbury store and Blake approached us to offer help and advice, as we were unaware the store did not have the items on display, so we're a little unsure on what... Leggi di più
L'azienda ha risposto
Cheryl welcomed us back to the Banbury branch and answered our remaining questions in a frank, professional and friendly manner. As a result, we were pleased to confirm our order for an Arundel sofa... Leggi di più
L'azienda ha risposto
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Scritti dall'azienda

Lockheed Close, OX16 1LX, Banbury, Regno Unito
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The service we received was very good. From the help to find the right sofa bed to the information given and coffee offered during the process. It made the whole experience really relaxed and non stressful

Risposta di DFS Furniture - Banbury
Fantastic service from Blake at DFS Banbury. He was incredibly helpful, knowledgeable and friendly, offering great advice throughout. Nothing was too much trouble, and the whole experience was a pleasure from start to finish.
Blake was a real pleasure to deal with. Highly recommended!

Risposta di DFS Furniture - Banbury
Holly was brilliant from start to finish. Knowledgeable about the sofas and products she was selling, and keen to let us know about the guarantees and cleaning process that DFS has to offer.

Risposta di DFS Furniture - Banbury
We were so happy with our shopping trip to get a couple of sofas from your Banbury store. We had chosen what we had wanted before our visit. A lovely young lady called Holly served us and she could not have been more helpful and professional. She dealt with all our questions with ease and was just wonderful. You have a very valuable member of staff there DFS. An absolute 10 out of 10 from us.

Risposta di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury
The sales lady was exceptionally helpful, and made the purchase very easy and pleasant.

Risposta di DFS Furniture - Banbury
Amazing service at Banbury DFS,Paul was so nice and very helpful

Risposta di DFS Furniture - Banbury
I thought the process of choosing our chairs was very
good. I felt we were given the time needed to browse
effectively and enough interaction to ensure we had all the information we needed to base our decision on.
The guy who dealt with us was extremely helpful and
patient and exhibited sound knowledge which is always helpful.

Risposta di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury
We visited Banbury DFS to look into buying a set of sofas and were assisted by Cheryl who was excellent. Covered off all the options available in a professional friendly manner. Highly recommend! 11/10 top customer service no complaints :0)

Risposta di DFS Furniture - Banbury
We recently purchased a new sofa from DFS, and I wanted to leave a special review for Paul, who looked after us throughout the whole process.
As soon as we walked into the store, Paul greeted us, introduced himself, and asked if we needed any help. We explained that we were just browsing, and he completely respected that. There was no pressure, no hovering, and no feeling that we were being watched while we looked around. It made for such a relaxed and comfortable shopping experience.
When we found a sofa we liked, we approached Paul for more information. He was incredibly knowledgeable and took the time to explain all of the different options available without ever making us feel rushed. We told him we wanted to go home, check our measurements, and think about it. Once again, he respected our decision completely and didn't become pushy or try to pressure us into buying.
Three days later, we returned to the store and were pleased to see Paul again. He remembered us, was fantastic with our children, and made us all feel so welcome. His friendly manner, product knowledge, and honest guidance gave us complete confidence in our decision.
Thanks to Paul's excellent service, we bought our beautiful new sofa, along with the matching snuggle chair, coffee table, side table, rug, and a care warranty! It wasn't because we felt pressured—it was because Paul genuinely helped us find the perfect pieces for our home and explained the benefits of each option.
We left the store feeling excited, happy, and looking forward to our new furniture arriving. Thank you, Paul, for making what could have been a stressful purchase such an enjoyable experience. You're a real credit to DFS, and we will definitely be back in the future.

Risposta di DFS Furniture - Banbury
From the moment we arrived Paul looked after us explained everything about the suite we had chosen he was very professional and helpful throughout our visit put us at ease as we had told him about a negative past experience we had with DFS so we couldn't have asked for a better person to have dealt with us thank you very much Paul

Risposta di DFS Furniture - Banbury
Once I had chosen the chair I wanted, it was easy to find a very helpful staff member, who took me through the procedure. Very Helpful, and pleasant young lady.

Risposta di DFS Furniture - Banbury
Finding so many lovely things that we needed under one roof.
We were amazed at the quality and new it would fit so well into our new house.
Thanks and praise have to go to all the knowledgeable staff there
5 stars from us

Risposta di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury

Risposta di DFS Furniture - Banbury
Sales lady was very informative and friendly, explained everything in detail.

Risposta di DFS Furniture - Banbury
Paul was great, lots of patience and very knowledgable.

Risposta di DFS Furniture - Banbury
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