DFS Furniture - Ashford Recensioni 

4523
TrustScore 5 su 5

4,9

1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Leggi di più

Valutata 5 stelle su 5

Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.

L'azienda ha risposto

Valutata 5 stelle su 5

Charlie at the Ashford Retail Park branch was very helpful, showing myself and my friend the various power recliner chairs available and specifically those with lumbar support and tilting headrest fo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Negozio di casalinghi
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Scritti dall'azienda


Informazioni di contatto

  • 1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Regno Unito

  • 0123 350 3089

4,9

Eccellente

TrustScore 5 su 5

5K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(4523)

97.647 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Priya was so helpful guiding us through…

Priya was so helpful guiding us through the process and knowledgeable about the products available. Great range in store. Relaxed environment.

28 luglio 2026
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Risposta di DFS Furniture - Ashford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Valutata 5 stelle su 5

James was really helpful

James was really helpful, ensured we were aware of what different types of colours/ materials were available, gave us plenty of time to make a choice , he explained our options for finance and talk us through all the options.

26 luglio 2026
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Risposta di DFS Furniture - Ashford

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valutata 5 stelle su 5

Lovely service today in Ashford store…

Lovely service today in Ashford store with a lovely lady whose name I cannot not remember.
Please contact me with her name so I can leave her lovely feedback back
Thankyou

26 luglio 2026
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Risposta di DFS Furniture - Ashford

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Iyaji.

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

First time buying new sofa she was very…

First time buying new sofa she was very helpful with building the sofa the way we wanted it and gave us lots of info and different ways of making it our sofa 10/10 service

25 luglio 2026
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Risposta di DFS Furniture - Ashford

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

The whole expirance from start to…

The whole expirance from start to finish was realy great the smoothness of the applection was gret a very great company thanks

25 luglio 2026
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Risposta di DFS Furniture - Ashford

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great service

Priya explained everything well and was friendly and knowledgeable

25 luglio 2026
Logo di DFS Furniture - Ashford

Risposta di DFS Furniture - Ashford

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great guy who served us and was very…

Great guy who served us and was very knowledgeable to choose the sofa we wanted, tailored it for the fabric preferred which was on another sofa and showed us a virtual online picture of the sofa before making our final decision. great coffee too on the new machine, great overall service

23 luglio 2026
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Risposta di DFS Furniture - Ashford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Emily has been nothing but exceptional

Emily has been nothing but exceptional. She has been very patient with me throughout the whole process. I have felt welcome. Her warm smile and politeness has made me feel very comfortable while choosing my sofa. She has shown excellent hospitality and have been very professional throughout my whole experience.

24 luglio 2026
Logo di DFS Furniture - Ashford

Risposta di DFS Furniture - Ashford

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Emily met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valutata 5 stelle su 5

Great experience

Great experience

Polite friendly and very helpful

24 luglio 2026
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Risposta di DFS Furniture - Ashford

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valutata 5 stelle su 5

James made the whole sales experience…

James made the whole sales experience really easy. He has great knowledge and pleasant sense of humour. I would recommend.

24 luglio 2026
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Risposta di DFS Furniture - Ashford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valutata 5 stelle su 5

Our sales rep was brilliant

Our sales rep was brilliant. He was polite, helpful, he was knowledgeable, attentive but not pushy. Feel like we totally trusted him and his intentions.
Made us feel comfortable and cleverly (but tastefully) moved the sale forwards well.

He was interested in our family as we had a call during the sale.abiit our boy having and accident at nursery. He was thoughtful and mindful.

Clearly and very skilled member of staff.

22 luglio 2026
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Risposta di DFS Furniture - Ashford

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Lady serving us

Lady serving us, very nice, polite helpful

22 luglio 2026
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Risposta di DFS Furniture - Ashford

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Valutata 1 stelle su 5

One sofa turned up burnt …

One sofa turned up burnt on one corner and the delivery team were basically throwing them around and didn't have the tool to put them together definitely not worth the £159 delivery change you have to pay for

13 luglio 2026
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Risposta di DFS Furniture - Ashford

Good morning Henry,

Thank you for taking the time to share your review with us, we are so sorry to hear your furniture arrived with faults present and appreciate this is frustrating for you. Please rest assured this has been noted with the courier and a resolution will be provided as soon as possible.

Kind Regards,
Holly M
DFS Customer Support

Valutata 5 stelle su 5

Bought 2 sofas from DFS ashford was…

Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.

19 luglio 2026
Non scritta su invito
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Risposta di DFS Furniture - Ashford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

Dfs ashford

Bought 2 sofas from DFS ashford was looked after by Emily, she was very helpful, friendly and nothing was a problem at all. All in all a very great experience.

19 luglio 2026
Logo di DFS Furniture - Ashford

Risposta di DFS Furniture - Ashford

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valutata 5 stelle su 5

We had a great experience at the…

We had a great experience at the Ashford branch James was amazing and very helpful!

19 luglio 2026
Logo di DFS Furniture - Ashford

Risposta di DFS Furniture - Ashford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valutata 5 stelle su 5

Pirya was very helpful

Pirya was very helpful, explained everything thoroughly, showed how to work the controls on the recliner.

18 luglio 2026
Logo di DFS Furniture - Ashford

Risposta di DFS Furniture - Ashford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

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