Customer service in resolving issues by Charlie was excellent. Accommodated all my requests with no fuss. The confirmation of my E-Tickets came through within the hour and able to book seats, meal res... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I was initially skeptical due to the good price I got on a one way ticket to Dublin, but I traveled and have been back, so it's legit. Easy peasy, will use again, highly recommend!
L'azienda ha risposto
Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... Leggi di più
L'azienda ha risposto
My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Tour operator
- anche in
- Agenzia viaggi
Scritti dall'azienda
Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.
Informazioni di contatto
Suite 574, 2727 LBJ Freeway, 75234, Dallas, Stati Uniti
- support@destinaholidays.com
- www.destinaholidays.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Very good experience with a few hiccups
I purchased tickets via a third-party website which led me to Destina Holidays. While I was initially apprehensive (I'd never heard of this company before) I ended up having on of the best flight experiences. A cancelled flight and a rebooking landed me in first class on my way back (thanks Delta!) so this definitely led me to form a rather positive opinion of DH. The representative I spoke to was very communicative and helpful; he informed me that my baggage wasn't included in one of my flights but that he'd try to work something out, and did. I saved 75$ there. Tickets were issued the day of the purchase.
I had two issues with the service. The first was the calling. Shortly after purchasing your tickets, a representative calls you to confirm the purchase. I don't live in the States and my phone plan doesn't include international calls, so I had to purchase an add-on to call them back; that was a hassle. The second was that no pdf of my e-tickets was issued, so while I did technically have tickets, I didn't have them on my phone and always had to wait in line to print my boarding pass. Moreover none of the codes they sent me worked, so that was stressful. Despite that, the flights were all confirmed and booked with the airlines so it all worked out.
Overall, they're legit and I would purchase tickets through them again, but I hope that the two issues I mentioned above will be addressed.

Risposta di DestinaHolidays
Smooth process
Called to confirm online buy
Called to confirm online buy. Inviting questions softly presented, professional spoken.
Quick service
Very quick service! Had an issue with credit card however, I called and it was quickly fixed within 30 mins
Thanks for an excellent service!
Betty was the agent that answered my call when I needed help with my booking. Very knowledgeable, accommodating of all of my requests, super fast to respond to my additional email and a special accommodation request, which resulted in booking what will be I am sure an amazing trip! Thanks Betty, hope for all customer service representatives be like you!

Risposta di DestinaHolidays
They didn't let us use our credit
I would give o stars if I could. Previous year, we received a $ 2000 ish CAD credit for a flight to Hawaii. In order to receive this credit, they charged us 400 , which we paid. when the time came to use our credit, they told us we have to go to the same place, which was never mentioned in the initial email. ( although they had wild fires). we agreed to that as well. Then they required us to pay extra ( close to 800 CAD) in order to use the credit. I tried very hard to obtain a reasonable price ( I don't understand why I had to pay 400 + 800 in order to use the credit). it was like talking to a wall...explanations that didn't make sense. so, in the end I paid Destina Holidays 2400 CAD for a service they didn't provide. Good job, Destina!

Risposta di DestinaHolidays
The price was very good and the staff…
The price was very good and the staff was cooperative and helpful.
Very easy to book and offer great price
Very easy to book and offer great price

Risposta di DestinaHolidays
Great experience and customer service overall by far!!
DestinaHolidays.com provided the best ticket pricing during Greece’s Summer peak season!
Betty, my Customer support, was great throughout the whole booking process! She and the team provided continuous updates with the development of the reservation! Most important the ease of use of the website was great! I would definitely return and recommend DestinaHolidays.com!
Great booking experience
I am always very wary about buying flights anywhere but on the airlines websites, as I tend to think they may result in a scam. I decided to trust the overwhelmingly positive TrustPilot reviews and went for it. After placing the order, they called me to confirm the flight info, which I thought was very nice. My card got declined by my bank (they thought it was a fraudulent transaction). This required some back and forth with DestinaHolidays, and they were extremely quick and efficient in helping me. After finalizing the tickets, I checked the booking on the airline website to make sure that everything went smoothly, and there they were! Not only the price was significantly lower than what was listed on the airline website, but also my reservation included checked bags, which the airline did not include in the already more expensive fare.
Highly recommend them, will use their services again!

Risposta di DestinaHolidays
Great experience so far
Great experience so far! Would highly recommend!
Good experience
The process was not too difficult. Got everything done in a day. Customer support on the phone was excellent
Fast
Fast, seamless process. All necessary information presented in a well-organized manner that made it incredibly easy for me to decide that I wanted to book through them.
My trip is planned for Greece in July
My trip is planned for Greece in July. It was easy to book. The price I found was what I paid, no surprise fees. I didn’t purchase travel insurance, but I will at a later time. I also have yet to book seats. I’ll add membership miles on respective airline sites for this trip, but I had the option on this site to add them. Please note, when signing up for mileage points, make sure your profile is exactly as your name is on your passport. I forgot to add my middle name and now I have to go through the hassle of correcting the profiles so I can get credit for my flights.

Risposta di DestinaHolidays
Very personable
Quick, personable and a smooth transaction. Customer service rep called me before purchase of my flight choices to confirm that’s what I wanted.
Good prices
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