DestinaHolidays Recensioni 

562
•
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Customer service in resolving issues by Charlie was excellent. Accommodated all my requests with no fuss. The confirmation of my E-Tickets came through within the hour and able to book seats, meal res... Leggi di più

Valutata 5 stelle su 5

I was initially skeptical due to the good price I got on a one way ticket to Dublin, but I traveled and have been back, so it's legit. Easy peasy, will use again, highly recommend!

L'azienda ha risposto

Valutata 5 stelle su 5

Although unsure at first, I confirmed via the internet that DestinaHolidays was legit. I booked 2 one way flights to Barcelona and SAVED $1000 on each Polaris business class ticket! After confirmatio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My daughter recommended I use the app that led me to your site. I expected lots of glitches, restarts and redirects. But your site was wonderfully transparent, offering choices and ease to use. Found... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Tour operator
  2. anche in
  3. Agenzia viaggi

Scritti dall'azienda

Custom made tour packages, Sightseeings, Hotels, Cruises, Group travel. Our tailor-made itineraries are curated to accommodate all your travel requirements and to give you a wholesome experience.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

562 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(562)

17 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Same nonsense as the other reviewers

Same nonsense as the other reviewers. As soon as I booked my tickets, I got a call saying that they will not confirm the booking unless I pay CAD 400 extra. Cancelled the booking, not using them ever again.

Reply to Destina - If you spend more than 2 seconds actually reading my review it says 'they (i.e. Destina) will not confirm the booking unless I pay CAD 400 extra'.

You can say whatever about your policies since no one can verify it but I still have the initial email that provides booking details.

29 febbraio 2024
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Sorry to hear the experience. But we do not have any policy of Price Increase if the booking is confirmed online.
I have investigated your case and we never confirmed you anything.

Valutata 5 stelle su 5

Great deal

Meanwhile the other companies have higher prices Destina Holidays surprised me with a great deal. I hope every time I am traveling I book my tickets with Destina Holidays. That was a good choice.

28 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Ease of application use.

Ease of application use.

Although my final review depends on if and when my departure flight actually departs on schedule and if not, how difficult it will be to communicate information with DestinaHolidays for contingencies.

26 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Betty was very professional and patient…

Betty was very professional and patient with me. I had several issues credit card related which frustrated me and demonstrated Betty's patience. When necessary she contacted me by phone to assist and confirm.

The only thing that is a nuisance is on a multi sector flight, some flights are operated by another carrier which complicates seat and meal selection.

Thanks for your assistance Betty.

8 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

NO TRUST

I booked my ticket last night and received an email asking me to justify my credit card with a photo, a document and proof of identity. I was told that by the time I replied, the price had increased by $250, although on the website I still had the same price for my trip. They were unable to confirm the price or the information. I cancelled my trip. NO CONFIDENCE AT ALL

29 gennaio 2024
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Dear Customer,
Reason that your credit card was flagged as fraud.

1 - The phone number you provided at time of reservation does not exists.
2 - You have given the billing information as Quebec state & city, whereas the Credit card used is not issued by a bank in CA.

To avoid FRAUD credit card payments, yes we have to ask for proof of documents.

Valutata 5 stelle su 5

Normally don’t go through travel agents…

Normally don’t go through travel agents but found these guys through sky scanner. The communication is prompt, a bit informal, but they are working for you and get the job done. You tell them what you want, and they make it work. If you really have a tricky itinerary, Destina is the place to go. Well done Sumair.

19 gennaio 2024
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Dear Dani,
We truly appreciate your time to review our services.

Thank you
Customer Support.

Valutata 5 stelle su 5

Smooth and easy booking

Smooth and easy booking. Quick confirmation

28 novembre 2023
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Thank you for your review, we appreciate.
Safe travels.

Valutata 1 stelle su 5

Terrible company who does not stand…

Terrible company who does not stand behind the reservations they make. We booked business class flights from TPA - LGW. The return flight was cancelled by British Airways and Destina did not assist us to get back to TPA in business class. We eventually returned to TPA in economy class routing through Miami. We requested a refund for the unused business class ticket and Destina told us to contact the airline. I will never use the company again, and highly recommend that no-one else uses them too. They deserve to go out of business. Not only would British Airways not speak to me re a refund because I did not book directly with them but American Airlines charged me $50 to speak with them about the reservation. Nothing has been resolved.

21 settembre 2023
Non scritta su invito
Logo di DestinaHolidays

Risposta di DestinaHolidays

Since the airline canceled the scheduled flight, were you able to contact British Airways to resolve ?

Valutata 4 stelle su 5

Overall it's good

Staff actively communicated with me - that's good! But the staff have too strong an accent, so it's not easy to follow what they say.

11 novembre 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più