DCL Insurance Recensioni 

1863
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Leggi di più

Valutata 5 stelle su 5

Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .

L'azienda ha risposto

Valutata 5 stelle su 5

Staff are very friendly they try to explain everything but I couldn’t understand as I have earing problems it would nice if you can paper by post thank you n god bless you thank you

L'azienda ha risposto

Valutata 5 stelle su 5

Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker assicurativo

Scritti dall'azienda

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1863)

353 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Just renewed my insurance with DCL and…

Just renewed my insurance with DCL and great customer service and great staff Savhanna handled everything and give me good price

8 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Savhanna and her manager.

Valutata 5 stelle su 5

I renewed my Taxi insurance with DCL …

I renewed my Taxi insurance with DCL because they remained very competitive and were keen to keep my business.
I was quoted by Carolyn George who was very professional and always asked the best time to ring that suited me and was always on time.
Good price, good staff, faultless process.

5 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Carolyn and her manager.

Valutata 5 stelle su 5

Daniella was really nice and helped me…

Daniella was really nice and helped me through my whole experience with getting and sorting the car out

5 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

It's a great company to insure with

It's a great company to insure with. I have been with a lot of companies but this company is very nice and smooth also cheaper. Thanks DCL

5 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us.

Valutata 5 stelle su 5

Sebastian was professional,friendly &…

Sebastian was professional,friendly & helpful

5 maggio 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

GREAT INSURANCE COMPANY.

GREAT INSURANCE COMPANY.
Very professional people and always ready to help.
I'm with them for many years, very grateful for standing by me in tougher times..
Exceptional staff particularly Daniella, Jill, Cara.
Thank you so MUCH!

4 maggio 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Thankyou for your kind and friendly…

Thankyou for your kind and friendly service Sebastian.!
And I really appreciated,for your discount to,this will help a lot for this hard day's.
Good bless you 🙏

30 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Jill was absolutely wonderful and very…

Jill was absolutely wonderful and very very helpful. Thank you Jill for your prompt and efficient service.

30 aprile 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 1 stelle su 5

Rotten service

Very horrible insurance company to deal with, they are happy to collect payment for insurance premiums from you, but when you make a claim, they turn their backs on you and becone COWBOYS, total dissappointment, insure with them at your own risk😡😡😡

6 febbraio 2026
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Risposta di DCL Insurance

We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.

Valutata 5 stelle su 5

Excellent Service

This is my third consecutive year with DCL. The service I received from Danielle Wakelin was great. She's very friendly and professionally handled my request for a renewal, provided a good quote for me. Overall, the whole process was very easy. I would definitely recommend this company to others.

29 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Valutata 5 stelle su 5

DCL something special in the Private…

DCL something special in the Private hire insurance business. This is my 9 th year with DCL (2026) continuing .Always try to offer decent price. Keep it up.

29 aprile 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

DCL teams are very helpful

DCL teams are very helpful. Excellent service. Thank you very much.

29 aprile 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Excellent service from Yohann!

Excellent service from Yohann!
He was helpful.......

28 aprile 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Excellent service from Yohann!

Excellent service from Yohann!

28 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Always polite and friendly

Always polite and friendly. No hard sale. Have never had any problems with DCL insurance. Sebastian efficient and helpful. Thank you for your service.

27 aprile 2026
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Risposta di DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Valutata 5 stelle su 5

Great and quick service

Great and quick service. I like them that’s why I’m with them from last 10yrs .

27 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Super good!and quick

Super good!and quick! Thanks !

23 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Valutata 5 stelle su 5

Best is the game

The full team at DCL is always incredibly helpful and never feels like you’re speaking to someone doing you a favour. Their outstanding customer service ensures they try their best to match any prices. Special thanks for Yohann and Carolyn for helping with my renewal.

24 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Carolyn and her manager.

Valutata 5 stelle su 5

Hi all

Hi all , fantastic experience with having Danielle dealing with my quote an absolute pleasure from first call in dealing with my insurance, wonderful experience and a great price for another year.

24 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.

Valutata 5 stelle su 5

I spoke to Jill today when renewing my…

I spoke to Jill today when renewing my insurance. She was very friendly,polite and helpful while quoting me a very good price. Explained everything in detai,you really couldn’t ask for more.The best company I’ve ever dealt with for hire&reward
Many Thanks
Dave 🙃

23 aprile 2026
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Risposta di DCL Insurance

Thank you for taking the time to write such a great review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

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