I wrote a negative review. Truthful but nevertheless negative. Thinking that this website is to guide parents in their choices. I have to say I agree with everybody here in that anything negative... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Do not trust them! They don’t post negative reviews. And stop replying automated shit under comments of peopel saying that you do ! Because, YOU DO NOT publish negative reviews, your reviews... Leggi di più
L'azienda ha risposto
We have had serious safeguarding concerns with a local nursery, we raised concerns with day nurseries to make other parents aware but they have said its under review and won't post anything negative.... Leggi di più
L'azienda ha risposto
You can’t leave a negative review. They immediately push back. The whole process of “validating your review” that they put you through feels very shady and completely biased. (EDIT: My review was at... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
daynurseries.co.uk is the UK's most popular nursery listing directory providing accurate and detailed information for anyone searching for a nursery. Please be aware that we are not a nursery, nor do we own or are partnered with any nurseries.
Informazioni di contatto
Regno Unito
- www.daynurseries.co.uk
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Pessimo
32 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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I wrote a negative review
I wrote a negative review. Truthful but nevertheless negative. Thinking that this website is to guide parents in their choices.
I have to say I agree with everybody here in that anything negative will not be posted.
I was told that legal representatives from the Nursery I was posting about have challenged my review.
So no doubt it will remain unpublished. What a waste of time this organisation have turned out to be.
27 luglio 2026
Non scritta su invito
Risposta di daynurseries.co.uk
I'm sorry to hear how frustrating this experience has been, particularly when you took the time to share your experience to help other parents make informed choices.
I want to reassure you that our reviews policy is not designed to prevent negative feedback from being published. We are committed to publishing all reviews, whether positive or negative, provided they meet our review guidelines. If a review is challenged, we may need to carry out additional checks before it can be published, which can unfortunately cause a delay.
In this case, we’re pleased to confirm that your review has now been published on daynurseries.co.uk, along with a response from the nursery.
We appreciate your patience while the review was being processed and are sorry that the delay left you feeling that your feedback would not be heard.
Do not trust them - they publish fake reviews and they refuse negative reviews
Do not trust them! They don’t post negative reviews.
And stop replying automated shit under comments of peopel saying that you do !
Because, YOU DO NOT publish negative reviews, your reviews are all fraudulent and you are a garbage website who parents must not trust you! Because they are very serious negative reviews warning other parents and you are committing criminal offences by covering and refusing publishing them.
Disgusting!
9 giugno 2026
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Risposta di daynurseries.co.uk
Hi Ed- we’re sorry to hear that you feel this way about your experience with our platform. We take the integrity and reliability of reviews extremely seriously, and all reviews - both positive and negative - are subject to the same transparent review compliance guidelines and verification processes.
Our moderation procedures are designed to ensure that reviews are genuine, relevant, and based on real experiences, regardless of whether they are favourable or critical. We understand that having a review challenged or moderated can feel frustrating, particularly when it relates to deeply personal experiences. However, our aim is always to provide families searching for nurseries with the most accurate, balanced, and trustworthy information possible.
We have also requested further details from you so that we can investigate the specific circumstances of your experience and ensure we fully understand any concerns you have raised. Constructive feedback plays an important role in that, and we do not seek to favour providers over reviewers.
Wanted to leave a review to warn other…
Wanted to leave a review to warn other parents of the nursery. They made me call them, accepted the review on the phone then still refused to let me post the review based on nursery stating they dont recognise me. Oh well they do! This kind of website is misleasing and can lead to danger to small children
1 luglio 2025
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your feedback.
We understand your concerns and take them seriously. We can confirm that multiple negative reviews are published on this nursery’s profile, and we have assessed and taken appropriate action on any reviews flagged to us in line with our policy.
While we recognise we don’t always get things right straight away, we do look into issues when they’re raised and remain committed to continuously improving our processes to ensure fairness and transparency for both families and providers.
If you’d like to discuss this further, please don’t hesitate to contact us directly
Won't allow any negative reviews
We have had serious safeguarding concerns with a local nursery, we raised concerns with day nurseries to make other parents aware but they have said its under review and won't post anything negative. Since then the nursery has recieved poor by OFSTED so it isn't an untrue review. Everything that was said was factual ,didn't list any names or anything wrong. This has happened to nearly a dozen other parents for the same nursery
1 luglio 2025
Risposta di daynurseries.co.uk
Thank you for your feedback.
We understand your concerns and take them seriously. We can confirm that multiple negative reviews are published on this nursery’s profile, and we have assessed and taken appropriate action on any reviews flagged to us in line with our policy.
While we recognise we don’t always get things right straight away, we do look into issues when they’re raised and remain committed to continuously improving our processes to ensure fairness and transparency for both families and providers.
If you’d like to discuss this further, please don’t hesitate to contact us directly
They won’t post negative reviews
It’s taken a month and a half to get feedback that they won’t publish my negative review, the same with multiple other parents about the same nursery, yet they posted a positive one from someone related to the nursery manager without verifying them.
We’ve jumped through hoops and had multiple calls and having to wait on their “legal team”. Not exactly a place for independent reviews and definitely don’t show the truth about the nurseries they have on there.
25 giugno 2025
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your feedback.
We understand your concerns and take them seriously. We can confirm that multiple negative reviews are published on this nursery’s profile, and we have assessed and taken appropriate action on any reviews flagged to us in line with our policy.
While we recognise we don’t always get things right straight away, we do look into issues when they’re raised and remain committed to continuously improving our processes to ensure fairness and transparency for both families and providers.
If you’d like to discuss this further, please don’t hesitate to contact us directly
I have applied twice for two jobs in one of these nurseries and not once they never get back to you they don’t give you the reason why …
I have applied twice for a job in one of these nurseries. Haven’t had any experience all of a sudden you get an email saying you’re not successful. One month later they advertise the same job again on indeed so I apply again still shame you’re not successful and they don’t tell you the reason why very bad.
3 aprile 2025
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False review & Frauds - email used
I’ve never used the site, however my initials and email have been used to submit a review for Monkey Puzzle Day Nursery. Never heard of it and nor have I used or been on this website before!
I had an email quoting “your review is now live” that’s when I went on the website and saw.
Never used it and clearly shouts fraud page!
6 febbraio 2025
Non scritta su invito
Risposta di daynurseries.co.uk
Dear Misha,
Thank you for bringing this to our attention. I've requested to connect with you via the Trustpilot platform.
I have conducted an initial review and can't find an exact match to your initials, but do have a close match.
Please can you accept our request to connect, so that we can conduct an immediate investigation.
Thank you
Don't waste your money
Don't waste your money, they totally fail to find views or enquiries, all they want is for you to upgrade, avoid.
4 gennaio 2025
Non scritta su invito
Very helpful website to find nurseries
Very helpful website to find nurseries
1 aprile 2024
Non scritta su invito
Reviews felt very curated.
20 settembre 2023
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You can’t leave a negative review
You can’t leave a negative review. They immediately push back. The whole process of “validating your review” that they put you through feels very shady and completely biased.
(EDIT: My review was at last published. Still, I felt that whole process of leaving a simple review was unnecessarily complicated. There were too many calls and emails involved and the fact that they initially refused to publish my testimony was very unpleasant. I would recommend that they simplify the process and by the looks of other reviews here at Trustpilot, I’m not alone in this.)
6 settembre 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Dear Mariana,
Thank you for your review of your experience with daynurseries.co.uk. We are glad that your review has now published and we would like to apologise for the delay in doing so.
daynurseries.co.uk has an authentication process, to ensure that the reviews which are published on our website are from genuine nursery customers who have first hand experience of the provision of nursery services.
In the case of your review, the nursery challenged your connection as they could not identify you as a parent due to the time passed. We sometimes get reviews left by people not connected to a nursery, however in this case, following additional investigations, we were able to satisfy ourselves that you are indeed a genuine connection and your review was subsequently published.
Thank you again for your valuable feedback, we acknowledge the importance of keeping our processes as simple and transparent as possible.
daynurseries.co.uk
Bias. They will only list positive reviews of their business network
They are an advertising platform that refuses to list honest reviews of the nurseries who advertise on there. If you leave an honest review of a nursery of less than 3 then do not expect them to list it on their pages. This is disgraceful and risking the lives of babies and children by not allowing honest reviews of childcare providers.
25 luglio 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your feedback of daynurseries.co.uk.
Daynurseries.co.uk publish both positive and negative reviews, all of which are verified to comply with our review policy. This includes confirming the reviewer's connection to the setting. We believe this process ensures that our reviews are relevant, trustworthy, unbiased, and up-to-date
Your resubmitted review has been published after your original review was found to non-compliant with our review policy.
daynurseries.co.uk
It was a great experience that my son became more socialized and after refusing being separated from me he became very excited to go to the nursery every day…
It was a great experience that my son joined Oasis nursery Surbiton
Management and teaching staff are very nice ,friendly and helpful
We felt like we are home from day 1
5 luglio 2024
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Reviews are not an accurate reflection
I wrote a 5* positive review for our nursery a while back which was published almost immediately.
Subsequently the circumstances at our nursery have changed and I would hesitate to recommend it to other parents at present. I have found out I cannot remove my previous review, or alter the content.
I then tried to submit a new review which isn't negative but is critical of certain aspects of the nursery - it's fair, balanced, and accurate, and adheres to their guidelines but it hasn't been published.
I'd strongly recommend not taking daynurseries reviews as an accurate reflection of the situation at a nursery.
28 marzo 2024
Non scritta su invito
If I could give this ‘company’ a zero I…
If I could give this ‘company’ a zero I would. Do not both leaving a review on their website and do not believe the reviews you see. YOU CANNOT LEAVE A NEGATIVE REVIEW. they pass your details on to the nursery for them to contest and as a result say No. The nursery say anyone can leave a review grandparents, aunties and uncles etc. but when it comes to it. That’s only for GOOD reviews. Even after providing screenshots of communication with the nursery manager. They wanted to know the name of the child that attended to pass on to the nursery. What the actual hell. No. You have all my details. You have my review.
1 febbraio 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your review of daynurseries.co.uk.
We are sorry that you are dissatisfied with our authentication process. Daynurseries.co.uk publish both positive and negative reviews, all of which are authenticated to ensure that they are compliant with our review policy, which includes establishing the reviewer’s connection to the setting. We believe this ensures that our review content is relevant, credible, unbiased and timely.
In this case, your name and connection to the nursery were formally contested by them. As part of our Compliance process we subsequently gave you options of types of evidence that we would require to verify your connection.
Thank you for providing your evidence, however after consideration by our Compliance committee, it was found to be insufficient, as advised in our recent communication.
daynurseries.co.uk
Corrupt. Reviews cannot be trusted
This company blatantly holds back negative reviews. I submitted a negative review for a day nursery and in the 7 business days since, 3 positive reviews have been posted for the same nursery. They are clearly holding it back. So corrupt.
8 marzo 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Dear Jennifer
We are sorry that you are disappointed with your experience of daynurseries.co.uk. We do publish both positive and negative reviews. In this case the outcome was that this negative review was found to be non-compliant with our review policy after going through our Compliance Moderation process.
Our review policy is available to see on our website for reference should you decide to submit another review. Alternatively, please do contact us directly if you require any further information.
daynurseries.co.uk
Corrupt organisation is all I can say
Corrupt organisation is all I can say. Will not let you leave a negative review and try to censor out all important information. We were leaving a review on a nursery which was committing fraud and then closing and re opening. We couldn’t leave the review because they said we can’t publish that. Reviews are to make the public aware. They wouldn’t let the public be aware. Silly company. With silly staf
Edit. Please don’t lie! This isn’t the first instance that this has happened! I tried before and you again you refused it. You are corrupt individuals. Shame on you!
29 gennaio 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your review. To confirm, daynurseries.co.uk has both negative and positive reviews published. All reviews must comply with our the content standards in our review policy (for example must not be defamatory). Your review went through our moderation compliance process, which includes a referral to a care sector lawyer. Your review was found to be non-compliant with our review policy and was therefore not published, as per our discussion with you at the time.
Daynureries.co.uk Reviews Team
Don't use this site or believe their reviews
This website is in talks with the nurseries listed on their page. When you drop a review of your bad experience on their site, they refuse to post the review, informing the reviewer that it is against their "moderation", they contact the concerned nursery, get paid by the nursery for informing them, the nursery will then use the screenshot of the unpublished review retrieved from this site's admin control panel and harass the reviewer with a lawyer for "defamation".
12 gennaio 2024
Non scritta su invito
Risposta di daynurseries.co.uk
Thank you for your review. To confirm, daynurseries.co.uk accepts and publishes both positive and negative reviews, all reviews must be compliant with our review policy, unfortunately, your review was non-compliant.
Our moderation process is carried out by our compliance panel, which includes an independent care specialist lawyer who advises whether a review is compliant or non-compliant with our review policy.
Daynurseries.co.uk offers an optional, paid service to nurseries providing them with extra features on their profile, however, the review moderation process is identical for paid and free listings with all reviews being judged against the same content standards in our review policy.
Daynurseries.co.uk Reviews Team
Awful Damaging Company
If I could rate this company as a zero I would. We received a vicious review through this and even though we had evidence to back up it was false we were completely disregarded by all the team at daynurseries despite making clear our reasons and offering them the evidence. They told us that their compliance team had said it was compliant even though my lawyers said that it was not justified to be published and then would not provide any evidence as to why they had come to this decision. They treated us with no compassion and did not care the damage they could do to our business if this was published even though it was completely untrue and is defamation of our business. We are currently taking legal action against them.
14 novembre 2023
Non scritta su invito
Risposta di daynurseries.co.uk
We are very sorry to hear that you are disappointed with your experience with daynurseries.co.uk.
Reviews must be compliant with our review policy to be published on daynurseries.co.uk. All reviews that are challenged as being potentially non-compliant with our review policy are carefully considered by our moderation committee which includes our legal representatives. The negative review that you are referring to went through that process and was found to be compliant with our review policy. Nurseries can add a response to a review, within which their version of events can be given, allowing future nursery seekers to see the full picture.
We hope you will understand that to be fair and transparent to all parties we must take a neutral stance with disputes between nurseries and reviewers. We acknowledge that this can be very difficult in often emotive situations.
Daynurseries.co.uk Reviews Team
This company sell overpriced…
This company sell overpriced subscriptions under a guise of safeguarding.
They only seem interested in profiteering and not in the well-being of children and their education.
Shameful.
14 novembre 2023
Non scritta su invito
Risposta di daynurseries.co.uk
We are very sorry to hear that you are disappointed with your experience of daynurseries.co.uk.
Daynurseries.co.uk provides a comprehensive listing of nurseries throughout the UK to provide help in finding a nursery provision. These listings include both positive and negative reviews and our review moderation process is the same whether the nursery setting has a paid subscription with us or not.
We have sent you an email to discuss your complaint.
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