Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Datalogic is a world-class producer of bar code readers, mobile computers, sensors, vision and laser marking systems for Retail, Manufacturing, Transportation & Logistics and Healthcare industries.
Lippo, Italia
We have been using barcode scanners from Datalogic for several projects and the overall experience has been positive. The devices are reliable, easy to deploy and perform well in retail and warehouse environments.
Documentation and support are generally good, and the products integrate well with common systems. Overall a solid choice for companies looking for dependable barcode scanning solutions.
Er word gezegd dat ik niet thuis was tijdens de levering, terwijl ik eerder van werk etc ben weg gegaan om thuis te zijn voor de levering. (Ik moest mij identificeren voor mijn pakket) pakket zou om 19:10, vervolgens word ik dus exact om 19:10 gebeld, maar er word meteen opgehangen. Terugbellen kon niet want “gebruiker was in gesprek” en heb het meerdere keren geprobeerd. Vervolgens zoek ik op internet voor een klantenservice telefoon nummer, nergens te vinden. Vind de service dus echt bagger!!
I am really disappointed with this companies products. My client purchased 3 x QBT2400 scanners not realising that bases were not included. No problem simply, order the bases...
Okay at this stage I order USB bases only to find out when they arrived that no USB interface cable is included. Slightly annoyed, I order 3 interface cables and wait another week...
So we now have everything we need. So on with the installation another week later. Typically changing barcode scanners is a ten minute job. However after more than two hours I admitted defeat.
I had to contact Datalogic and ask for instructions on disabling the automatic scan mode where the scanner attempts a scan as soon as anything is detected. great idea but likely to lead to false scans and worse still it slows the charging rate. I also request a full manual as it was not listed on their site (this has since been rectified).
Their reply was prompt and courteous and within minutes the auto scan function was disabled following instructions in the manual. The comment was also made that they recommend using the relevant power supply in order to retain charge.
Apparently the units charge slower from USB only and as my customer has a fairly intensive scan requirement, power supplies were purchased.
Another week later... The power supplies arrive. Lo and behold they don't have main's leads you have to supply your own IEC (Kettle) leads.
In the process one of the scanner units failed to pair with the base and this took OVER TWO HOURS to rectify.
We have installed many barcode scanners and without exception this has been the worst experience. Over a month to get all required components 16+ hours of wasted labour and travelling time. Problems finding extra mains points.
QBT2400 scanners are in my humble opinion erratic, badly documented and it is probably cheaper to discard the three we have purchased and buy from another manufacturer. If you are considering these scanners then please avoid at all costs.
By comparison we lent our customer Symbol scanners while we attempted to resolve the problems with the QBT2400's. Total install time under 5 minutes and no extra power supply required.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
