Daemon Print Supplies Recensioni 112

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I'm always more than happy to buy from Daemon Print Supplies but, I was concerned about damage in transit purchasing a laser tube. I need not have worried, Daemon did a fantastic job with the packin... Leggi di più

Valutata 5 stelle su 5

Ordered the laser cutter on Friday morning and paid a bit extra for Saturday delivery. Laser duly turned up just after 9:30am on Saturday. Very well packed and easy to set up. Unfortunately the i... Leggi di più

Valutata 5 stelle su 5

Phenomenal! We needed a repair for our laser and I really cannot rate Daemon print highly enough for how they handled everything. They made sending the unit back to them super easy, provided clear i... Leggi di più

Valutata 4 stelle su 5

I ordered a Beamo laser cutter, which arrived next day. Postage was pretty reasonable and it's heavy but the machine was well packed. Whilst the machine works, I was disappointed with the finer deta... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di toner

Scritti dall'azienda

Daemon Print Supplies is a European Based supplier of print, finishing and mailing consumables. Daemon serves a wide number of businesses within the Print and Mail industries across Europe, as well as flagship companies in the Pharmaceutical, Finance and Government sectors. Choose from our range of high quality compatible Wide Format ink cartridges and media for HP, Canon, Epson, Mimaki, Roland & Mutoh. It is our aim to provide the best quality print consumables, at the best prices, whilst delivering an efficient and pleasant experience. The part of our responsibility as a leading supplier of industrial ink that we take most seriously, is to provide good post-sales support, ongoing service and to share the expertise that we gain by dealing with a wide range of products, customers, and applications. At Daemon Print Supplies we know that you want to order at a touch of a button, so we have done our best to ensure that filling your basket, selecting the shipping service that suits, and making payment is as easy and flexible as possible. We ship same day for all orders placed before 2.30pm, Monday - Friday. So, when you purchase any product from us, you will automatically be part of our 'No Quibble' return to base guarantee policy. Our service, support and expertise offers.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 1 stelle su 5

I still haven’t received

I still haven’t received. Its more than 3 days

6 giugno 2022
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Risposta di Daemon Print Supplies

Hi Muhammad,

Thank you for your review of Daemon Print Supplies. I can see your order was placed on the 1st of June after our shipment cut off time of 2:30PM and then our offices were closed from the 2nd of June (due to the UK Jubilee bank holiday) and re-opened on the 6th of June, when your order was processed and dispatched.

The Daemon Print Supplies Team

Valutata 5 stelle su 5

Phenomenal! Customer service at it's finest

Phenomenal! We needed a repair for our laser and I really cannot rate Daemon print highly enough for how they handled everything. They made sending the unit back to them super easy, provided clear information throughout the whole process and really went that extra mile to make sure we had a great product upon it's return.
They then also added a few other touches (and I assume some magic) as we ended up with it working even better than it ever had before!
If you want wonderful communication, helpful insights and real commitment to customer service definitely talk to these guys!

1 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

One of the best companies I have ever…

One of the best companies I have ever had the pleasure of purchasing from. Their customer service is second to none, super responsive, helpful, prompt and gets the job done. The team always respond to me in a friendly and professional way. The machine works amazing well and when I've had any type of issue with it, they've always been on hand to help/solve the issue. I wish other companies were this good!

14 settembre 2021
Valutata 1 stelle su 5

Website let me order

Website let me order, they canceled order. Website needs fixed.

7 maggio 2021
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Risposta di Daemon Print Supplies

Sorry to hear that you weren't happy with your ordering experience on our webshop. Looking at your order, I can see that you are based in the US, you'll see on the product page of the product you ordered that it states that we don't sell this product to the US. After you placed your order and our office team started to process your order and released where you were based, they did contact you to explain that we wouldn't be able to complete your order because you were based in the US and we would have to cancel your order.

Valutata 5 stelle su 5

FLUX Beamo Laser Cutter

Ordered the laser cutter on Friday morning and paid a bit extra for Saturday delivery. Laser duly turned up just after 9:30am on Saturday.
Very well packed and easy to set up. Unfortunately the instruction book supplied for the Beam Studio software doesn't match the current version of the software but that's not Daemon Prints fault at all.
Still learning what this machine is capable of but very happy with it so far.
I shall probably be ordering the rotary attachment in the near future.

21 aprile 2021
Valutata 3 stelle su 5

Will order again

Item arrived without any email or tracking. Luckily someone was home. Very friendly online staff

3 febbraio 2021
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Risposta di Daemon Print Supplies

Thank you for your review and apologies you didn't receive your email with your tracking number for your shipment, we have very recently migrated our webshop and we are experiencing a few technical issues regarding the automated tracking messages that get sent out. Our web developers are currently working on fixing this.

From,

The Daemon Print Supplies Team

Valutata 4 stelle su 5

I ordered a Beamo laser cutter

I ordered a Beamo laser cutter, which arrived next day. Postage was pretty reasonable and it's heavy but the machine was well packed.
Whilst the machine works, I was disappointed with the finer detail and little things. Considering it's around 2K I would have expected a UK mains cable; not a European one. The manual is very out of date with the firmware pre-loaded on the machine and current software, and is terrible quality which didn't instil confidence, and was next to useless at getting the thing working. However, it only took me around 30 mins to get it setup and working with the help of YouTube. Have since cut several small projects and they have all gone well.

6 dicembre 2020
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Risposta di Daemon Print Supplies

Hi Joe,

Thank you for your review of your recent order with Daemon Print Supplies. Firstly, we would like to apologise for the fact that you received a European cable rather than a UK one, this was our mistake and got missed after a very busy Black Friday weekend! Please let us know if you still require a UK cable and we'll be happy to send you one. In regards to the shipping price of £8.78 for a 23kg shipment for a 2k machine we feel is quite reasonable (includes shipping and insurance) and am glad to hear the machine was well packed. I'm glad to hear that you were easily able to set up your machine in 30 minutes by using the YouTube help videos, we can report your comments regarding the manual and software back to Flux.

From,
The Daemon Print Supplies Team

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