Booking the car was made easy, a courtesy call the day before and on time despite a late afternoon appointment. When I arrived, Gracie was friendly and helpful. There was a working area where I could... Leggi di più
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Great service all round. Gracie was fab, she kept me well informed throughout the process and has an excellent demeanour well suited to her customer facing role.
I'm in Lincoln temporarily for work reasons. I worried about finding a reliable, honest garage to service, MOT and repair my car. I found all of the above with Dack. The customer care I received is to... Leggi di più
Absolutely fantastic service from Gracie! I had such a lovely experience with Dack Motor Group and particularly wanted to mention Gracie, who was absolutely wonderful from start to finish. She wa... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
An independent family run motor business based in Lincoln. We offer a full suite of vehicle services, including vehicle repairs, servicing and MOT. Additionally, a vehicle bodyshop, van sales, vehicle rental and van conversions departments.
Informazioni di contatto
Whisby Road, LN6 3QW, Lincoln, Regno Unito
- 01522535840
- www.dackmotorgroup.co.uk
4,6
Eccellente
156 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service from the…
Excellent customer service from the moment we arrived , very thorough with the vehicle check and friendly too , all in all a very easy and pleasant experience .
Thankyou .
6 settembre 2024
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Risposta di Dack Motor Group
Hi Andrew,
Thank you for taking the time to leave your feedback for our service team.
We are very happy to hear that you had a great experience with us, and that you found your vehicle health check useful.
We look forward to seeing you next time :-)
The Team at Dack
Quality service at a fair price
Quality service at a fair price, the staff are so kind and caring which makes the overall experience that much better.
4 settembre 2024
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Risposta di Dack Motor Group
Hi Joel,
Thank you for taking the time to leave your feedback from your recent visit to Dack. We really appreciate all feedback.
We are very happy to hear that you had a great experience with our team, and services.
We look forward to seeing you next time :-)
The Team at Dack
Exellent company …
Exellent service from start to finish Ash kept in touch with our cars progress through the whole time they had it would definitely recommend A++++
4 settembre 2024
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Risposta di Dack Motor Group
Hi Matthew,
Thank you for taking the time to leave your feedback for our bodyshop team. Ash was really happy to read your review.
Thank you again,
The Team at Dack
Continued exemplar of customer focus
As ever, a courteous and professional service by the team at Dack; thank you!
3 settembre 2024
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Risposta di Dack Motor Group
Hi Les,
Thank you for taking the time to leave your feedback for our team. We were really happy to read your review, and look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Service/mot with a smile
Needed to have early mot/service. Put through first. All done by 12, including car wash! Helpful reception,2x coffees
2 settembre 2024
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Risposta di Dack Motor Group
Hi Richard,
Thank you for taking the time to leave your feedback for our team. We were really happy to read your review and pleased that you had an efficient turn around on your MOT/ service.
We look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Top class work
Good communication from start to finish.A very thorough assessment and no work under taken without consulting me first.A very professional company and not bad pricing.
A pleasure to deal with.
21 agosto 2024
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Risposta di Dack Motor Group
Hi Simon,
Thank you for taking the time to leave your feedback of your experience here at Dack. We were really happy to read your review, and look forward to seeing you next time :-)
Thank you again,
The Team at Dack
Absolutely fantastic experience using…
Absolutely fantastic experience using DACK ,friendly staff very helpful 😀. I would recommend the hire company to everyone want a quality van to hire.
28 agosto 2024
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Risposta di Dack Motor Group
Hi Raymond,
Thank you for taking the time to write this review for the Hire team. Leigh and the team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Quality repairs from a quality garage.
Such a wonderful experience the quality of workmanship was amazing and fantastic customer service thank you to Ash and the team.
19 agosto 2024
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Risposta di Dack Motor Group
Hi Alan,
Thank you for taking the time to leave your feedback. Ash, and the team are really pleased to hear that you have had a great experience with the bodyshop :-)
We look forward to seeing you next time,
The Team at Dack
A very well run business
Excellent communication at all times during various stages of the extensive and complex work required on my vehicle.
Tom on the service desk had a detailed knowledge of progress if I phoned without having to refer to records or feedback from people involved with the various aspects of the work, mechanical, bodywork brakes and MOT.
The quality of work was very good and I was asked not to hesitate if any issues were to arise after the vehicle was returned to me, none did.
The staff in reception and others passing through were friendly, helpful and sociable at all times which I believe is a sign of good management and staff training.
17 luglio 2024
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Risposta di Dack Motor Group
Hi Newmarch,
Thank you for taking the time to leave your feedback. Tom and the wider service team were really happy to see your review, and really value your feedback.
We're really pleased to hear that you had a great experience here at Dack, and that you are very happy with the work, the service and the wider team. :-)
Thank you, and we look forward to seeing you next time,
The Team at Dack
These guys in Coventry have been great
These guys in Coventry have been great. They had their hands full taking on our A1 bought from the auction with a few issues. With perseverance and communicating with us, we got there. Thank you
29 luglio 2024
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Risposta di Dack Motor Group
Hi Kerry,
Thank you for taking the time to write this review - The Coventry team are really pleased to hear that you have had a great experience and value your feedback.
We're really pleased to hear that your A1 is sorted :-)
We look forward to seeing you next time,
The Team at Dack
A brilliant company with really…
A brilliant company with really friendly and helpful staff.
19 agosto 2024
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Risposta di Dack Motor Group
Hi Louise,
Thank you for taking the time to write this review. The team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Superb service as usual!
Superb service as usual!
Great price, easy process and always so friendly. Wouldn’t think to use anyone else now and we have certainly used them a lot over the past few years!
16 agosto 2024
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Risposta di Dack Motor Group
Hi Samantha,
Thank you for your review. The team here at Dack are really pleased that you have had multiple great experiences with us! :-)
We look forward to seeing you next time,
The Team at Dack
Great friendly and professional service
The team at Dack were friendly, professional and thorough. A great job done and I’ll definitely be back again.
13 agosto 2024
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Risposta di Dack Motor Group
Hi Zilli,
Thank you for taking the time to write this positive review, and share your feedback.
We're really grateful for all feedback, and are pleased that you have had a great experience with us.
We look forward to seeing you next time,
The Team at Dack
Molly was really helpful and explained…
Molly was really helpful and explained everything in a way I understood. She is an asset to your team.
14 agosto 2024
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Risposta di Dack Motor Group
Hi Sammie,
Thank you for your review. Molly was delighted to receive your feedback, and the team are really pleased that you had a great experience, and understood everything from Molly.
We look forward to seeing you next time,
The Team at Dack
Really good service
Really good service, the only thing that could be improved is communication around updates being more regularly even if nothing has changed
16 agosto 2024
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Risposta di Dack Motor Group
Hi Rebecca,
Thank you for taking the time to write your review. We value all feedback, so will absolutely take your feedback on updates and communication on board.
We are pleased that you had an overall good experience.
Thank you again,
The Team at Dack
Great service and communication!
Molly was so helpful and kept us updated through the whole process of diagnostics and repair. First class service as always from Dack!
12 agosto 2024
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Risposta di Dack Motor Group
Hi Peter,
Thank you for taking the time to write this review. We are really pleased that you've had a good experience here at Dack.
The service team were really happy to receive your positive feedback! :-)
We look forward to seeing you next time,
The Team at Dack
Great friendly staff smart clean van
14 agosto 2024
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Risposta di Dack Motor Group
Hi Bryn,
Thank you for taking the time to write your review. Leigh and the hire team were really happy to see your feedback, and glad that you've had a good hire experience with us.
Thank you,
The team at Dack
After My Corsa had flashing engine…
After My Corsa had flashing engine light and wasn’t running properly
In a panic dropped in to Dack to see if they could help me out
Excellent service from Aimee , who said yes we can fit you in this afternoon
After a Diagnostic check , they ordered a part all fixed that afternoon .
Waited in rest area, lovely coffee too
All stress was taken away
Will go back again
1 agosto 2024
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Risposta di Dack Motor Group
Hi Taylortribe,
Thank you for taking the time to write this review - Aimee was really happy to receive your feedback.
The team are really pleased to hear that you have had a great experience :-)
We look forward to seeing you next time,
The Team at Dack
Last minute problem sorted…
Despite trying to make sure everything on the car was sorted before going on a European motoring journey a brake warning light came on two days before leaving. Dack saved the day and saved me a lot of stress. Despite a full work load they sorted everything for me and I am now happily on my journey. First class service.
9 agosto 2024
Non scritta su invito
Risposta di Dack Motor Group
Hi Ralph,
Thank you for your feedback from your recent visit to Dack. We really appreciate you taking the time to post your review, and are very happy to hear that you had a great experience here. This has been passed on to the service team.
We hope you have a great time away!
The Team at Dack
The staff on the desk was very helpful
The staff on the desk was very helpful, themselves and the technicians always go above and beyond for myself and my vehicle. It’s a real pleasure brining my vehicle here, I know it’s in good hands.
9 agosto 2024
Non scritta su invito
Risposta di Dack Motor Group
Hi Ebony,
Thank you for taking the time to review your experience at the Dack Service Centre. We're really happy to hear that you have had a great experience, and our team really value your feedback.
We look forward to seeing you next time :-)
Any questions in the mean time, please feel free to reach out.
Thank you,
The Team at Dack
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