Incredibly swift customer service, knowledgeable & friendly. Precisely what customer service should be like in 2025. These days it is exceptionally rare for a company to respond quickly (via huma... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Having browsed my husband's name I discovered his company details were still out there despite having ceased business many years ago. I got in touch with Cyclex and very quickly they did essential che... Leggi di più
L'azienda ha risposto
My name is Steve my company is fascia plus home improvements Ltd. You have got a old address station Road, Kenilworth, Kenilworth, number 75 My new address is lavender hall farm lavender hall lane b... Leggi di più
L'azienda ha risposto
I looked up a local shop on Cylex because I wanted to phone them. The phone number provided was unrecognised, though, so I informed Cylex using the box on their site where you can report incorrect inf... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Cylex is an online business directory. Our aim is to connect companies and customers. Business owners can take advantage of our free basic entries, as well as our Premium Entry feature to promote their companies online and gain more customers. Users can check contact details and opening hours of companies. They can also read and write reviews about the products & services of businesses.
Informazioni di contatto
Regno Unito
- info@cylex-uk.co.uk
- www.cylex-uk.co.uk
3,9
Molto buono
281 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Le persone hanno visualizzato anche
Customer service
I contacted Cylex to discuss a referral I had received from them and as to how I could edit my Profile. the response time and clear guidance given was first class. My Team can see traffic being generated from them to my website.
25 luglio 2023
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Risposta di Cylex Business Directory UK
Hello Frank,
Thank you for your kind words about our customer service at Cylex!
We're thrilled to hear that you found our response time and guidance top-notch.
We're glad your team is experiencing increased website traffic from the referrals.
If you need further assistance, feel free to reach out anytime.
Have a great day ahead.
Best regards,
The Cylex Team!
Very professional team
We had a fake review on Cylex,The team at Cylex worked really well with us to resolve the issue. I must thank everyone who helped us.
6 luglio 2023
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Risposta di Cylex Business Directory UK
Hello,
Thank you for sharing your experience.
We value your feedback and remain committed to providing excellent service to all our customers.
Have a great day ahead.
Best regards,
the CYLEX Team!
Many thanks excellent communication and…
Many thanks excellent communication and service 5*
17 luglio 2023
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Risposta di Cylex Business Directory UK
Hello Sarah,
Thank you so much for taking the time to share your feedback!
We're thrilled that you appreciated our customer support team. Customer satisfaction is our top priority, and we're delighted that we were able to meet your expectations.
If you need any further assistance, feel free to reach out. We look forward to serving you again!
Best regards,
the CYLEX Team
Great customer service
Very prompt response to my query and professional service with immediate action. I am impressed with the customer service.
14 luglio 2023
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Risposta di Cylex Business Directory UK
Hello Ewelina,
Thank you for your lovely review! We're thrilled that our prompt and professional service impressed you. Your satisfaction is our top priority, and we're delighted to have met your expectations.
If you need any further assistance, don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
the Cylex Team!
Had a poor user experience with this…
Had a poor user experience with this company. Unfortunately it has been like leading the blind. They do not do their research. Ask irrelevant questions. Ask you questions and when you answer them they are still wrong. Really disappointed.
14 luglio 2023
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Risposta di Cylex Business Directory UK
Hello,
We appreciate your feedback and we apologise for any inconvenience caused and want to assure you that we take your concerns seriously.
Our aim is to establish a secure connection between individuals contacting us and the businesses they claim to represent. For verification purposes, we kindly request documentation such as an invoice or bill displaying the business name. Rest assured, we treat all information provided with strict confidentiality, sharing it only within our company.
We have thoroughly investigated the matter and believe we have already resolved the issue to your satisfaction. We value your feedback and sincerely hope you will reconsider your rating based on the steps we have taken to address your concerns.
Once again, we apologise for any inconvenience and assure you that we are committed to providing a better user experience. If you have further questions or need any assistance, please don't hesitate to reach out to us.
Thank you for your understanding and we look forward to serving you better in the future.
Best regards,
the Cylex Team!
Very good customer service
Very good customer service - prompt and helpful. Would recommend.
14 luglio 2023
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Risposta di Cylex Business Directory UK
Hello Sally,
Thank you for taking the time to leave such a positive review about your experience with our customer service team. We greatly appreciate your kind words and recommendation.
Best regards,
the CYLEX Team
Swift and professional response!
I contacted the Cylex team regarding an out of date entry. They responded within 24 hours. My first email was sent on a Sunday afternoon. By the following Tuesday the matter was resolved.
Excellent and professional response and action.
Very much appreciated!
2 luglio 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you for your positive feedback! We're glad to hear that our team was able to assist you promptly. Your satisfaction is our priority, and we're always here to help. If you have any more questions or need further assistance, please don't hesitate to reach out.
Have a wonderful day!
Best regards,
The Cylex Team!
Risposta di Cylex Business Directory UK
Hello!
Thank you so much for your feedback. We really appreciate it.
Have a great day ahead.
All the best,
The Cylex Team!
Had a dreadful experience with a…
Had a dreadful experience with a company, and even though they managed to get my review looked into, Cylex did not back down and posted again once they had all the information.
Most review companies seem to back down. Well done allowing the truth to be posted.
Great feedback too
29 giugno 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you for your positive feedback! We're glad to hear that our team was able to assist you promptly. Your satisfaction is our priority, and we're always here to help. If you have any more questions or need further assistance, please don't hesitate to reach out.
Have a wonderful day!
Best regards,
The Cylex Team!
A very quick response to my request
20 giugno 2023
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Risposta di Cylex Business Directory UK
Thank you for your review! We're delighted to hear that you're happy with our services. Providing prompt assistance is important to us, and we appreciate your feedback. If you have any more requests or need further support, feel free to reach out. We're here to help.
Have a great day!
Best regards,
The Cylex Team!
The Cylex Support Team is very helpful
The Cylex Support Team is very helpful! Thank you for your prompt assistance!
23 giugno 2023
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Risposta di Cylex Business Directory UK
Thank you for your positive feedback! We're glad to hear that our team was able to assist you promptly. Your satisfaction is our priority, and we're always here to help. If you have any more questions or need further assistance, please don't hesitate to reach out.
Have a wonderful day!
Best regards,
The Cylex Team!
Cylex Customer Service wonderful🌟
Cylex customer service is fast and efficient how refreshing thanks 🙏🌸🙆
20 giugno 2023
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Risposta di Cylex Business Directory UK
Thank you for your kind words and positive feedback regarding our customer service. We're delighted to hear that you found our response time and efficiency to be refreshing.
Have a great day ahead!
Best regards,
The Cylex Team!
My x partner had my address down as a…
My x partner had my address down as a place of his company this was false information so I got in touch with cylex business and they removed the false information off the sight thank you for your quick response
15 giugno 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you so much for your feedback!
We appreciate your time and effort in sharing your thoughts with us.
Kind regards,
The Cylex Team!
One of my listings needed updating
One of my listings needed updating. The Cylex team stuck with me during the updates and all worked out fine.
Thank you.
18 maggio 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you so much for your feedback. We really appreciate it.
Have a great day ahead.
All the best,
The Cylex Team!
One email and my listing was updated no…
One email and my listing was updated no problem !
4 maggio 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you so much for your feedback. We really appreciate it.
Have a great day ahead.
All the best,
The Cylex Team!
Cylex who?
This company has listed my details without my consent! I have never signed up or given them permission to used any of my information.
28 aprile 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you for your feedback.
We have millions of listings which we try to keep up to date, but as you can imagine is not always so easy.
This is why we encourage everyone to manage their own listing.
Our services are free and we try to offer support (by email, social media, etc.) to all of our customers. On each page, at the bottom, we have an ‘About us’ part and all our social media pages. If you click on either of them, we always answer all the requests.
Also, all the listings can be claimed anytime by using the "Claim this business" button or if you don't own the business, we have a "Report incorrect data" button as well, on the company profile.
Our goal is to help business owners promote their products and services, connect with other businesses and most importantly stay in touch with their customers.
If you are aware of any incorrect details listed on our website, please email them at info@cylex-uk.co.uk and we assure you that this matter will be handled as soon as possible.
Should you need any more help, please let us know.
Have a great day ahead.
Best regards,
The Cylex Team!
T.P.M South West Limited
T.P.M South West Limited
Installed a disabled access ramp, railing and mobility scooter storage point and charging facility. They were friendly and understanding towards a physically disabled person, they were professional and do an excellent job. Highly recommend check these guys out on Facebook. Thank you.
27 aprile 2023
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Cyclex have listed my company without…
Cyclex have listed my company without permission, as a result I'm getting a lot of email for quotes well outside the scope of the services we provide, and with no easy way to opt out.
Very bottom of the email:
'You received this email because you have a business profile on Cylex created based on information from publicly accessible sources ...'
Basically they trawl the internet for companies to harass, very poor practice.
OMake sure you don't give them a penny.
31 marzo 2023
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Risposta di Cylex Business Directory UK
Hello!
Thank you for your feedback.
The information we have can come from publicly accessible sources, business owners, or one of our partners.
The listing can be claimed anytime by using the "Claim this business" button, or if you don't own the business, we have a "Report incorrect data" button as well on your company profile.
We have millions of listings, which we try to keep up-to-date, but as you can imagine, this is not always so easy. This is why we encourage everyone to manage their own listing.
Our services are free, and we try to offer support (by email, social media, etc.) to all of our customers.
On each page, at the bottom, we have an About us section and all our social media pages. If you click on either of them, we always answer all the requests as soon as possible.
Our goal is to help you promote your business, connect with other businesses, and most importantly, stay in touch with your customers.
Please let us know how we can help you, and we will sort it out as soon as possible.
If you would rather have the listing removed from our database, please let us know, and we will delete it.
Thank you for your feedback, and we hope you will reconsider your rating.
Have a lovely day ahead.
All the best,
The Cylex Team
Unauthorised Listing of My Business
Cylex has listed my company on their website without my permission. So far it's been impossible to find a phone number to talk to anyone about it.
28 marzo 2023
Non scritta su invito
Risposta di Cylex Business Directory UK
Hello!
Thank you for your feedback.
The information we have can come from publicly accessible sources, business owners, or one of our partners.
The listing can be claimed anytime by using the "Claim this business" button, or if you don't own the business, we have a "Report incorrect data" button as well on your company profile.
We have millions of listings, which we try to keep up-to-date, but as you can imagine, this is not always so easy. This is why we encourage everyone to manage their own listing.
Our services are free, and we try to offer support (by email, social media, etc.) to all of our customers.
On each page, at the bottom, we have an About us section and all our social media pages. If you click on either of them, we always answer all the requests as soon as possible.
Our goal is to help you promote your business, connect with other businesses, and most importantly, stay in touch with your customers.
Please let us know how we can help you, and we will sort it out as soon as possible.
If you would rather have the listing removed from our database, please let us know, and we will delete it.
Thank you for your feedback, and we hope you will reconsider your rating.
Have a lovely day ahead.
All the best,
The Cylex Team
This company listed my business without…
This company listed my business without my consent.
Wrong address, wrong opening hours! And somehow they included my private mobile number.
Not only does the incorrect information look extremely unprofessional to my clients.
It puts me in danger to a member of the public.
So thanks.
20 marzo 2023
Non scritta su invito
Risposta di Cylex Business Directory UK
Hello!
Thank you for your feedback and we are really sorry for the inconveniences created by this.
We have millions of listings which we try to keep up to date, but as you can imagine it’s not always so easy.
Our services are free and we try to offer support (by email, social media, etc.) to all of our customers. On each page, at the bottom, we have an ‘About us’ part and all our social media pages. If you click on either of them, we always answer all the requests.
Our goal is to help business owners promote their products and services, connect with other businesses and most importantly stay in touch with their customers.
Should you need any more help, please let us know by sending an email at info@cylex-uk.co.uk, and we assure you that your request will be handled as soon as possible.
We really hope you will reconsider your rating.
Should you need any help, please let us know.
Have a great day ahead.
Best regards,
The Cylex Team!
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