Cycle Superstore Recensioni 

163
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

First and foremost, great staff. Mick, Dave and Matt helped me with my bike, helmet, shoes etc. I moved from the USA where there are "local bike shops" and "brand superstores". This store is larger an... Leggi di più

Valutata 5 stelle su 5

Such a simple and seamless process when buying my new bike from CycleSuperstore. The store manager Marc himself helped me with deciding what bike I should get. I told him what I needed and within minu... Leggi di più

Valutata 5 stelle su 5

Recently bought a new bike here , great selection to choose from , staff very knowledgeable & helpful . Purchase and all correspondence very efficient . Unfortunately small mishap on 2nd cycle o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a great shop, it's great to visit. A feast, and a nice coffee too. But what makes it a lovely experience is the knowledge and good advice the staff give. I can't thank Janick, Stefan, Larri... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Officina di riparazione biciclette
  3. Negozio di accessori per biciclette

Scritti dall'azienda

As Ireland’s largest cycling showroom, we stock thousands of bikes from top brands like Cube, Giant, Stevens, Look, and Brompton. Our team is dedicated to providing helpful, pressure-free service. With a huge range of accessories, clothing, and an outdoor test track, we make it easy to find your perfect ride.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

163 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(163)

118 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy product lookup

Easy product lookup. Fast delivery

10 dicembre 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi RMcD,

Thanks for your review! We’re glad you found the product lookup easy and that your order arrived quickly. We hope to see you back in the store soon.

Valutata 5 stelle su 5

The service is great

The service is great

3 dicembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi David,

Thanks for the great review! We’re delighted to hear you enjoyed the service and we look forward to welcoming you back to the store soon.

Valutata 5 stelle su 5

Extremely helpful,great product…

Extremely helpful,great product knowledge from David and the team couldn’t have done more for us.

25 novembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Gary,

Thanks so much for your kind words! We’re thrilled to hear David and the team could help and that you were happy with the service and product knowledge. We really appreciate your support and hope to see you back in the store soon.

Valutata 5 stelle su 5

Sales team

Excellent sales team and Mark was a great help

1 dicembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Tommy,

Thanks so much for the great review! We’re glad you enjoyed the range of products and that everything arrived quickly. We look forward to seeing you back in the store.

Valutata 5 stelle su 5

From getting quotation to being…

From getting quotation to being assisted by the salesperson in trying the bike. Very smooth!

17 novembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Joven,

Thanks for taking the time to share your experience! We’re delighted to hear the process from quotation to trying the bike was smooth and that our team could assist you along the way. Enjoy your new ride and we look forward to seeing you back in the store

Valutata 5 stelle su 5

Bought a new road bike and some gear

Bought a new road bike and some gear a few weeks back. First time I used cyclesuperstore. I have to say they were absolutely great to deal with. Really friendly, good advice, no problems trying a couple of bikes and changing minds. Held gear a few weeks for me when waiting for bike to work voucher. I'll come back!

6 novembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Jonas,

Thanks so much for your kind words! We’re thrilled to hear you had a smooth experience trying out bikes and picking up your gear. We’re glad we could hold everything for you while waiting for your Cycle to Work voucher. Can’t wait to welcome you back next time — enjoy your new road bike! 🚴‍♂️✨

Valutata 5 stelle su 5

Patient and professional

I had interaction with four different staff members while I made up my mind what bike I should buy. All were very professional and answered all my questions with great patience.

6 novembre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Andrew
Thank you for taking the time to share your experience! We’re delighted to hear our team could guide you patiently and professionally while you decided on your bike. We’ll be sure to pass your kind words on to the staff involved. Enjoy your new ride and happy cycling! 🚴‍♂️✨

Valutata 5 stelle su 5

Top class service

Top class service.
We knew from the first moment we spoke to Cian and Mark that we were going to be buying our ebikes in Cycle Superstore.

30 ottobre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Thanks so much for the great review! We're delighted to hear that Cian and Mark made such a strong first impression and helped you choose your new e-bikes. Enjoy the rides ahead!

Valutata 5 stelle su 5

Great service

Great service, got the upgrades i needed for my Mountain Bike, shoutout to Michael

27 ottobre 2025
Logo di Cycle Superstore

Risposta di Cycle Superstore

Thanks a lot for the great feedback! Delighted to hear Michael got you sorted with your MTB upgrades — enjoy the ride! 🚵‍♂️🔧

Valutata 5 stelle su 5

Cycle Superstore is a one stop shop

Cycle Superstore is a one stop shop. Great selection of bikes, clothing,shoes, assessories and tablets for water plus recovery products. Postage is very efficient, happy days

4 settembre 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Bernie,

Thank you for taking the time to leave a review.

We're delighted to hear that you were happy with the range in-store/online, and that your delivery arrived quickly. Making it easy to get everything in one place, from bikes to clothing to recovery products, is exactly what we aim for.

Really appreciate your support.
Kind regards,
Tom

Valutata 5 stelle su 5

Easy to order on the website and a…

Easy to order on the website and a super fast delivery. I was delighted to get my 226ers!

3 ottobre 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and that your 226ERS order arrived quickly. Enjoy your products, and we can’t wait to see you again soon!

Valutata 1 stelle su 5

Poor service

I brought my father-in-law (who’s over 80 and still cycles regularly) to get his first hybrid e-bike. Unfortunately, the whole experience has been very frustrating.

When I collected the bike, the back brakes were spongy and wouldn’t stop properly, so I had to bring it back to be fixed. They also fitted mudguards, but the front one fell off after only two rides. Not long after, the front brake stopped working completely.

He had also paid for a different set of handlebars, but they weren’t in stock at the time. We were told they would be fitted when the bike was having its first service. At no point were we made aware there would be an additional charge for fitting. When I collected the bike after the service, the handlebar grips had even been put on the wrong way around. On top of that, I later realized they hadn’t given me the old handlebars back, so I had to ring up and will now have to make yet another trip to collect them.

To make matters worse, my father-in-law lives two hours away, so every return visit has been a real inconvenience.

The staff themselves were friendly, but the repeated problems, unexpected costs, and poor attention to detail mean we won’t be back.

30 settembre 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi there,
Thank you for taking the time to share such detailed feedback. We’re very sorry to hear about the issues you and your father-in-law experienced, particularly given the travel involved. While it’s great to hear our staff were friendly, the repeated problems, unexpected charges, and oversights you described clearly don’t reflect the standards we set for our service.

We’ll review this internally with the workshop team to ensure these issues don’t happen again. If you’d like, please get in touch directly with us at Marketing@cyclesuperstore.ie and we’ll be happy to discuss how we can make this right.

— The Cycle Superstore Team

Valutata 5 stelle su 5

I bought a nice gravel cube bike here…

I bought a nice gravel cube bike here last year, still serving me well

29 ottobre 2024
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Thanks for sharing! Great to hear your Cube gravel bike is still going strong — wishing you many more happy rides ahead.

Valutata 5 stelle su 5

I bought a Cannondale bike here

I bought a Cannondale bike here . It is the electric one. I really like it when I ride I feel it is very light and convenient. Thanks for the very warming seller and the good quality bike.

12 giugno 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Ella,

Thank you so much for your kind words and for choosing us for your new Cannondale e-bike. We’re delighted to hear you’re enjoying how light and convenient it feels to ride, and it’s great that our team made the experience warm and welcoming for you. Wishing you many happy journeys on your new bike.

Tom

Valutata 5 stelle su 5

Got a really good Felt bike at cycle…

Got a really good Felt bike at cycle superstore. The team were extremely helpful in choosing a bike that suited me. The sales assistant was very well informed on each of my options and has a great knowledge of each brand and style- wish I could remember their name to give a shout out!

9 settembre 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Robert,

Thank you so much for the fantastic review. We’re delighted to hear you’re enjoying your new Felt bike and that our sales team could help you find the right fit. I’ll make sure your feedback is shared with the staff so they know the great impression they made. We really appreciate your recommendation and hope you have many great rides ahead.

Tom

Valutata 1 stelle su 5

Lacks leadership and customer service

There appears to be no communication between staff or departments. I had to constantly ring to follow up on several issues.

Dropped the bike in for its first service there was a noise coming from the motor which was not addressed. Had to return the following week which meant a cycle of 65km round trip again.

Very poor customer service, everyone appears enthusiastic but actually nothing gets done .....

4 luglio 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Paul,

I’m really sorry to hear about the trouble you had trying to reach us. We’re definitely open and trading every day, so I completely understand your frustration if your calls and message were not returned. That’s not the level of service we aim to provide.

We’d like to sort this out for you as soon as possible. If you’re still interested in a bike under the Bike to Work scheme, please email us directly at marketing@cyclesuperstore.ie
with your contact details and we’ll make sure a member of our sales team gets back to you quickly.

Thanks for bringing this to our attention.

Tom

Valutata 1 stelle su 5

Unable to contact this so-called business

I was looking at buying a bike for 5k but wanted to use bike to work scheme to pay for some of the cost. I rang 5 times throughout the day but no answer so I eventually left a message that included my contact details. This was over one week ago. After reading other reviews I don't know how these cowboys are still in business, the only thing I can think of is that they are closed down

19 agosto 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Arthur,

I’m very sorry to hear about the difficulty you had trying to reach us. That’s not the experience we want for anyone, and I understand how frustrating it must have been, especially when you were exploring a bike purchase with the Bike to Work scheme. We are open and operating as usual here in Tallaght, with our showroom and sales team available to help customers every day.

Could you please email us at marketing@cyclesuperstore.ie
with your contact details so we can follow up directly and assist you with the Bike to Work process?

Thank you for bringing this to our attention.

Tom

Valutata 1 stelle su 5

Inferior Products from Coyboys

I bought a brand new 2k Cube bike on bike to work scheme,chain snapped middle of traffic very dangerously.The manager I spoke to today told me he d change chain ,don't worry about it,I had bike 10 days with absolutely no milage ir stress on bike.
Do NOT use this store with faulty cheap products...I would never buy a Cube bike again or deal with these individuals.Shocking stuff from a very rich store who place no value on customer.....DO NOT buy from these Coyboys...

13 agosto 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Adrian,

We are very sorry to hear about your experience and the issue with your Cube bike. A broken chain on a brand new bike is extremely rare and we fully understand how concerning that must have been, especially in traffic. Please be assured that all of our bikes are supplied fully assembled and checked before leaving our store, and we work hard to ensure every customer has a safe and enjoyable experience.

If you’d like us to investigate this further and ensure everything is put right, please email us directly at marketing@cyclesuperstore.ie
with your order details so we can look after you properly.

Thank you for sharing your feedback.

Tom

Valutata 5 stelle su 5

Another enjoyable visit

Another enjoyable visit to our favourite store! David from The Cycle Superstore in Tallaght has been amazing - attentively listened to our requirements, patiently supported us as we tried on various bike garments, gave us advice, attended to every ask, even offered us some refreshments as we spent considerable time in the store. Going there feels like getting a special treat - thank you once again for always being there for us!

4 agosto 2025
Non scritta su invito
Logo di Cycle Superstore

Risposta di Cycle Superstore

Hi Vera,

Thank you so much for your wonderful review and for choosing us as your favourite store. We’re delighted to hear that David looked after you so well and made your visit such a positive experience. It’s great to know that the time, attention, and little touches made you feel valued.

We truly appreciate your kind words and your recommendation. We look forward to welcoming you back to our Tallaght showroom again soon.

Tom
Cycle Superstore

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più