From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First time using the scheme, It would be a lot easier for all concerned to be able to just issue a e-voucher for say £1500 that could then be used in any bike retailer that has signed up to the scheme... Leggi di più
L'azienda ha risposto
the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Leggi di più
L'azienda ha risposto
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Informazioni di contatto
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Regno Unito
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Eccellente
1K recensioni
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The process was smooth.
8 dicembre 2025
Risposta di Cyclescheme
Hello Gavin,
Thank you for taking the time to leave a review.
We are really happy to hear that you found the process easy and smooth to use.
Happy riding!
Kind regards
The team at Cyclescheme
Review of cycle scheme.
The cycle scheme team have been great. Really easy to redeem your certificate and application process was straightforward. No complaints at all.
26 novembre 2025
Risposta di Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Kelvin,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind regards
The team at Cyclescheme
Absolutely delighted with customer…
Absolutely delighted with customer service, very polite and 100 per cent helpful with our choices would highly recommend to all
5 dicembre 2025
Risposta di Cyclescheme
Hello Isobel,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind regards
The team at Cyclescheme
Really pleased with the process simple start to finish
Really pleased with the process simple and easy to go along the line from application to collection.
Long may the cycle to work scheme last can see government chopping it in the future.
4 dicembre 2025
Risposta di Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello MA,
Thank you for taking the time to leave a review.
We do really appreciate your positive feedback regarding our Cyclescheme.
Kind regards
The team at Cyclescheme
Super easy process
Super easy process. Payments are really reasonable and great to be able to spread them across a year.
3 ottobre 2025
Risposta di Cyclescheme
Hello Anna,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
The scheme does exactly what it…
The scheme does exactly what it promises. The process of receiving and redeeming the certificate was very convenient and straightforward. All I had to do was apply — everything else was taken care of behind the scenes. I received my certificate in under a week, as far as I recall.
14 novembre 2025
Risposta di Cyclescheme
Hello Rajesh,
Thank you for taking the time to leave a review.
We are happy to hear you found redeeming the certificate was easy and straight forward, and the whole process was quick for you.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Dave,
Thank you for taking the time to leave a review.
We are pleased that you found our scheme straight forward to use and our retailers easy to find.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Maxey,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme and that it was easy and quick to use.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Marius,
Thank you for taking the time to leave a review.
We are pleased to hear you found the process quick and easy when using our Cyclescheme.
Kind regards
The team at Cyclescheme
Very easy to use
Very easy to use, process and get to the conclusion of the process.
26 novembre 2025
Risposta di Cyclescheme
Hello SL,
Thank you for taking the time to leave a review.
We are pleased to hear you found the process easy when using our Cyclescheme.
Kind regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Ian,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme.
Happy riding!
Kind regards
The team at Cyclescheme
The service they provide is very fast…
The service they provide is very fast and positive.
25 novembre 2025
Risposta di Cyclescheme
Hello Mauricio,
Thank you for taking the time to leave a review.
We are pleased to hear you found the process quick and positive when using our Cyclescheme.
Kind regards
The team at Cyclescheme
My voucher came through really quickly…
My voucher came through really quickly and the process was pretty frictionless once I understood it.
3 novembre 2025
Risposta di Cyclescheme
Hello Richard,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience with our Cyclescheme and that it wasn't long before you received your certificate.
Kind regards
The team at Cyclescheme
Highly Recommended
Easy process to follow, completely hassle free from first application to collecting my bike.
22 novembre 2025
Risposta di Cyclescheme
Hello Michael,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind regards
The team at Cyclescheme
Very slow process
Very slow process. No regular communication on status of request. Took 2 months to process
11 settembre 2025
Risposta di Cyclescheme
Hello Susan,
Thank you for taking the time to leave a review.
Unfortunately, we are at the mercy of your employer to accept the request, which we can see did take a little bit of time in this case. We are sorry for any inconvenience with your application.
Kind regards
The team at Cyclescheme
The process was smooth and the cycle…
The process was smooth and the cycle scheme call centre were excellent. It might be your employer who slows things down.
15 novembre 2025
Risposta di Cyclescheme
Hello Stean,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme, that everything went smoothly and our customer service was able to be of help.
Kind regards
The team at Cyclescheme
Smooth from start to finish
Smooth from start to finish. Can’t recommend highly enough. Supports independent cycle retailers without charging a 15% fee - Halfords charge this unless you buy a bike with them or Tredz. Friendly, efficient people.
23 novembre 2025
Risposta di Cyclescheme
Hello Nichola,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Risposta di Cyclescheme
Hello Chris,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
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