Custom Riders Recensioni 

50
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Returning back to the sport after 10 years and the first shop I could think of looking at was Custom Riders. Placed a rather large order with them which took a couple of days to put together. I didn’t... Leggi di più

Valutata 5 stelle su 5

Been a customer for over 30 years and can hand on heart say this is the best BMX shop in the UK. They have been there from the early days of BMX supporting the scene. Super knowledgeable about e... Leggi di più

Valutata 2 stelle su 5

Bought a frame from them that appeared to be on sale, I then got a call from them blaming the distributor for a price on their website and that they couldn’t get hold of it anymore so would have to ca... Leggi di più

Valutata 5 stelle su 5

yeah I've been getting bits and pieces from custom riders since 2002 and they have never let me down! I had lots of bmx parts, DVD's plus allsorts of clothing and safety equipment from them over t... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli sportivi

Informazioni fornite da varie fonti esterne

Custom Riders have been established since 1984, that's over 30 years of bmxing, which is run by Mason Smith who has been riding since '81. Can other shops tell you the same or do they even ride a BMX? What makes us better than the rest, it must come down to knowledge and customer service, with most of the sales team having an interest in riding or skating. So there is always somebody to help you out. The internet makes buying easier and quicker but you can not beat seeing parts in the flesh or having a chat! We can custom build you a bike with your choice of parts, did you know that's where the original idea for the name Custom Riders came from back in 1984 complete bikes were mostly cheap bikes and the only way to get a good one was to have it built up for you. Luckily ready made bikes have really come on since then. We pride ourselves on being one of the busiest Mail Order companies in the UK and offer an excellent next day delivery service to the UK Mainland and handle deliveries to Europe and Worldwide. We carry large stocks so all the latest parts are readily available. We don't only stock BMX Parts, we also have a massive range of Skate, Scoot and Wheelie bike parts as well as complete Scooters, complete Wheelie Bikes and complete Skateboards. Also if you do not see the product you are after on our website please give us a call and we will try our best to source the product for you! Whatever your requirements our helpfull staff will be able to offer you advice on bike setup and maintainance. So even if you are just looking for adive on maintaining your bike we are here to help.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

50 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(50)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Down to earth company that’s down for their customers! - Phenomenal 11/10 service!

Custom riders are down for their customers! An absolutely phenomenal experience of service that I have had with Phil. I ordered a profile mini driver and unfortunately one of the bearrings exploded within the 1st month of having the driver.

I messaged them to which they said they’d replace the bearrings for me even though they aren’t covered under warranty! They have since replaced the bearrings for me at no extra cost.

They seem like a friendly bunch that actually care about their customers and don’t just forward you over to a robot to handle customer queries. Would definitely recommend ordering from these guys as they’re the real deal!

Down to earth company that’s down for their customers and the greater good of the BMX community!

Thank you custom riders and thank you Phil and your team for arranging this!

16 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Will use again!

Big thanks to Phil at Custom Riders for sorting out an issue I had with a set of forks with faulty brake mounts.
Refunded postage and sent replacement item quickly.
I've ordered a few bits in the past and will definitely be ordering again, prices seem good too.

8 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't buy from them

Don't buy from them. Both times I've orderd my orders been wrong or been late you don't get a proper apology you get a half ass one. If they tell you they will call you back don't count on it you won't I've orderd and delt with bmx company's this is the worse one so far

17 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Amazing service

Amazing service ! Ordered a part that wasn’t in stock they got it for the next day and sent it out on next day delivery. Also added a part at a later point in the day and they just added it to the original order with no extra postage charge. Would definitely recommend

26 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great service, quick delivery and delivery updates from Custom Riders.

9 settembre 2021
Non scritta su invito
Logo di Custom Riders

Risposta di Custom Riders

Thanks Custom Riders

Valutata 5 stelle su 5

I buy all my haro lineage bikes and…

I buy all my haro lineage bikes and parts from customriders super fast post i must say
I got some free stickers with my lineage cranks and a t shirt with my 2020 haro neon sport
Keep up the good work guys hope to deal with you again soon 👍

8 marzo 2021
Non scritta su invito
Valutata 5 stelle su 5

Trying to get back into bmx

Trying to get back into bmx have my kink curb bmx that I want to fix so I bought some parts and in the summer will be fixing it they had just the parts I needed and will hopefully soon be getting a new frame

1 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great communication

Great customer service. When I ordered the wrong colour product for my sons birthday the speed of their response was fantastic. Great communication

28 settembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Consistently good service!

Placed a few orders recently and all have been delivered fast. It's been such a good experience.!

I get the feeling they stock and sell good quality parts, which is what you want for building up and riding your bike.

Great service; I'll be back - thanks!

11 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I forgot an item I needed to add onto my order. Rang up the next day and custom riders sorted it straight away by adding it to the order. Very polite and helpful on the phone.

4 giugno 2020
Non scritta su invito
Valutata 4 stelle su 5

Custom Riders recent purchase - SE Racing OM Flyer

Ordered Se Racing Om Flyer as they had a sale on this bike. I know SE in California were having delays with there UK distribution so I called up Custome Riders to make sure they had the bike in stock....which they did (in Ireland). asked for an honest delivery timeframe and was told the following Friday...was happy with that so placed the order. Next Friday came and no bike or even an email update so I called them and expressed my concern....they are nice chaps and were very apologetic and explained the Plandemic was causing postal delays, to which I can understand. following week and its Wednesday 3rd June and I was just going to call them to see what was happening and but they called me first to explain they had the bike in their possession and could they send it to me tomorrow. Awesome!!! Other companies should take note of how to keep customers in the loop for delays..Will for sure buy fro these guys again...Good job!!

3 giugno 2020
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più