Hi Jane,
Thank you for your feedback. We appreciate you bringing this to our attention. However, it sounds like there may have been some confusion. The workers you saw were actually from a roofing company that was attending the site the same day as us. They aren’t directly employed by CRK, but were subcontracted by the customer we were working for.
To provide a bit more context, we had three workers on-site that day—two working at the rear of the property and one at the front. The other two gentlemen you mentioned were contractors from a different company, which explains the two vans you saw.
Based on your description, the only job we were working on at the time that involved two vans was this particular property. If we’ve misunderstood, we do apologize. We’ve tried reaching out to you directly but, unfortunately, it seems the contact number we have is incorrect, and we haven’t received a response to our email yet.
We completely understand how this could give the wrong impression and we're sorry for any inconvenience this caused. At CRK, we always strive to maintain a high standard of professionalism and efficiency. Please don’t hesitate to reach out if you have any further concerns.
01442 244200
admin@crkwindows.com