I knew it was a trial period, i tried for the 7 days to get a hold of someone to no avail. when I did I was told they have a no refund policy which I did not see, scammed out of $34.99, i will be disp... Leggi di più
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Scopri cosa dicono le persone
This is a scam!! Credit verify profile bills you $1 like they are checking your credit and then begin charging you $9.94 a week!!! Hard to get anyone to answer the phone, canceling is not easy and the... Leggi di più
L'azienda ha risposto
This place is a scam. They have taken and built me 795, like 7 times and they got my information when I was trained to get a little which I never got approved for or anything. But actually, as soon as... Leggi di più
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Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Informazioni di contatto
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canada
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1,1
Pessimo
410 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Trying to cancel is a nightmare and…
Trying to cancel is a nightmare and they hang up on you, no supervisor access. straight up wrong that this is allowed in our world.
16 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Korey Moore,
Thank you for contacting Customer Care,
This email is to inform you that your account has been successfully canceled as of 02/17/23. To confirm, there will be no further charges or shipments from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10AM - 6PM EST.
Regards,
Customer Care
This company promotes scam business…
This company promotes scam business ethics. They will get your to "verify" using your CC number and make a small charge of 1 dollar that is not advertised on the front. I guess this is to try pass the banks for a following charge you don't know is coming. There is a cancel membership button that is ineffective, it makes you contact them by phone. The phone number then doesn't work off numerous phone lines. Then when you get through they hang up. They say cancel this way or by mail, two ways that happen to lose paper trail communication of any evidence. This isn't legal in 2023 for this reason. I have created a written paper trail (legal) by emailing you directly to cancel. Please confirm by receipt that you are doing this immediately.
15 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Ben Walker,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our representatives will be happy provide you more details. We are open Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
Still getting Scammed!
2nd review now, this is a scam! I was already scammed by this company for 5 months, and its still happening after I canceled my membership! I have the email the proves I canceled, yet I am still having 34.99 coming out of my account each month. How do I sue this company?
12 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Ryan,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
This is a scam
This is a scam. I was sent an email for a job I applied to and was sent to this site to do a 'credit check' on February 2 and was told I would be charged only $1. I completed this and reached out to the company for the 'job' and heard nothing else back. Next thing I get a notification from my credit card this morning that I am being charged $34.95 which I didn't agree to. I indicated that I didn't authorize the charge and reported it as fraud with the credit card company immediately. My credit card was cancelled. I sent an email to creditverify that this is based on a scam and asked for my account to be cancelled and I want a refund. I tried to call the toll free number and of course no one is available. So this is a new scam that it out there. I also reported the initial email I received that this is being done using a supposed job offer. This should be shut down immediately.
11 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Joanne McEvoy,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that will be credited to your bank account in 7-10 business days
Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.
Regards,
Customer Care
Fast response
I got quick response to my query and they actioned on it right away too.
10 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Hi Charlie,
Thank you for the feedback, we are happy you we were able to assist you with your concern.
Regards,
Customer Care
The customer care staff is trustworthy.
The customer representative I spoke with took time to walk me through the various options available for me after I told her my situation. I was able to choose the best option, from the array, which suits my pocket.
2 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Hi Adewole Adefila,
Thank you for the feedback, we are happy you we were able to assist you with your concern.
Regards,
Customer Care
Absolute SCAM!
Absolute SCAM!
RETURN MY MONEY NOW!!!
I DID NOT SIGN UP FOR YOUR BULL
I did not sign up for your service. Nor have any idea where you got my information. Return now!
You have been reported for fraud. And by the looks of other reviews im not the only one
I already canceled my card so you thieves didn't take any more..
So cancelation does nothing. And you still haven't returned the payment you stole
3 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Brad,
We are sorry for the experience you had with our company. " We attempted to process a refund but were unable in doing so. The processor reported:. could not issue a refund.
Please contact our customer care at 1-866-899-3175 regarding the charges, and one of our customer care representatives will be happy to assist you. We are open Monday to Friday from 10AM - 6PM EST.
Regards,
Credit Verify
This company is a total sham
This company is a total sham. I'm careful with what I click and read things... did the one dollar thing and it proceeded to charge me 2x at 34.95 and 2x and 9.95 and I DID NOT SIGN UP FOR!
called to cancel all things and they charged me again!
I'll be reporting all charges as fraud, as they refused to refund me. Don't click on their website, as apparently just being on it is enough to charge you 😡
UPDATE: Credit verify responded to this, however I have already called Customer Service TWICE. They refused to refund, so I am going through my credit card company now.
1 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Jennifer Smyth,
Upon checking our system, we see that one of our supervisors called you on 02/04/23, and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that would require 7–10 business days to be credited back to your account.
Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.
Regards,
Customer Care
My request was taken care of within 2…
My request was taken care of within 2 minutes. She was very polite and helpful.
1 febbraio 2023
Non scritta su invito
Risposta di Credit Verify
Hi Carol,
Thank you for the feedback, we are happy you we were able to assist you with your concern.
Regards,
Customer Care
How is it even legal to have reoccuring…
UPDATE: No way to easily cancel memebership after signing up, but at least they were quick to respond in my case. Will update review after a week if I don't get charged.
---
How is it even legal to have reoccuring charges that can't be cancelled online, with no mention of it anywhere until you try to cancel???
28 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Ji Han Jie Luo,
We take full responsibility and have immediately processed the cancellation of the account. To confirm, effective yesterday 1/29/2023, there will be no further shipments and charges from us in the future.
Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.
Regards,
Customer Care
Just please cancel my account
Guys, please just cancel my membership, I was told I was not getting charged. I tried to contact you, but no one was answering. Just please cancel my account
28 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear David santiago,
We are sorry for the experience you had with our company. To make this right, we have gone ahead and processed your account cancellation. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our representatives will be happy provide you more details. We are open Monday to Friday from 10:00 AM to 6:00 PM EST.
Regards,
Customer Care
THIS IS STEALING FROM CUSTOMERs
This is a scam, i registered for the $1 Credit review I canc lled on the website tell me why i just got a charge of 34.95 and i look closely i had been charged that amount both this month and last month and a fee of 9.95 from credit protect twice. This is unbelievable. Beware. I want a full refund of both payments of 34.95 and both payments of 9.95 as well. How can you scam people like this. My full refund should total =$89.8.
27 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Blessing TT,
Please call our customer service line at 1-866-899-3175 between 10am-6pm EST and we will happily assist you with your account. If you would like to share your information with us, we can also have one of our team members call you if that is more convenient. We look forward to speaking with you.
Credit Verify
Happy with the assistant
I was happy when the customer care assistant understood me when I explained I didn’t need the service any longer. Some assistants push too hard to make you stay against your will.
25 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Hi,
Thank you for the feedback, we are happy you we are able to assist you with your concern.
Regards,
Customer Care
Will not refund-dishonest practice
Was charged the $1, no problem. Then I decided to cancel 2min after seeing what it was all about. I used the CONTACT US form and waited. Then I see they charged me the $34.95 a week later, meaning they didn't cancel it. I go to the FAQ's and see that you can only call or write a letter to cancel. This was NOT stipulated in the signup email. It's very dishonest practice! And the fact that no one replied to my online submission, telling me to call, tells me they purposely didn't reply so that enough time went by in order to bill me.
The customer service rep on the phone was not willing to issue me a refund and could not tell me who my online request form went to.
Beware customers, read all the FAQs about cancellation before buying any products. Too bad they won't refund me like they apparently did so many others. They deserve 0 stars.
26 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Sheila Molina,
Upon checking our system, we see that you already called us on 01/26/23 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future. As a courtesy, we process a refund that would require 7–10 business days to be credited back to your account.
Should you have any questions or need further assistance, please contact our customer care at 1-866-899-3175 and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10AM to 6PM EST.
Regards,
Customer Care
The customer service representative was…
The customer service representative was very professional and helpful
25 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Thank you for the feedback, we are happy you are enjoying our service.
Excellent customer rep
The customer rep was understanding and quickly helped with solution
24 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Thank you for the feedback, we are happy you are enjoying our service.
I wanted to cancel but couldn't find who to contact…
You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.
I even had my credit card looking into who you were because I couldn't find any emails or Google search that showed ID PROTECT.
31 luglio 2022
Non scritta su invito
Risposta di Credit Verify
Dear Joleen Watson,
Thank you for contacting Customer Care,
Our record shows you already called us today 01/23/2023, and we helped in canceling your account. This email is to inform you that your account has been successfully canceled as of 01/23/2023. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10 AM - 6 PM EST.
Regards,
Customer Care
SCAM
YOU GUYS ARE TOTALLY SCAM. YOU CHARGED ME AGAIN THIS MONTH BUT I CANCELED MY ACCOUNT SINCE DECEMBER 19. YOU DIDN'T REFUND MY DECEMEBER CHARGED AND IM STILL WAITING FOR YOUR EMAIL L...LIKE SERIOUSLY SOMEBODY NEED TO CALL ME AS SOON AS POSSIBLE
21 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Evelyn Fox,
Upon checking our system, we see that you already called us on 01/23/23 and we assisted you in canceling your account. To confirm, there will be no further charges from us in the future.
Should you have any questions or need further assistance, please contact our customer care department at 1-866-899-3175, and one of our customer care representatives will be happy to assist you. We are open Monday through Friday from 10 a.m. to 6 p.m. EST.
Regards,
Customer Care
This company is a SCAM!!
This company is a SCAM!!! They will change you from the free membership to the monthly one. and you can not cancel your membership and charge you every month. I have tried to call the number provided and can't even get through to them as it does not even ring. Absolutely terrible experience!!!!!
16 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Dear Kam Fai Wong,
Thank you for contacting Customer Care,
This is to inform you that your account has been successfully canceled as of 01/19/2023. To confirm, there will be no further charges or shipments from us in the future.
Should you have any questions or need further assistance, please contact our Customer Care at 1-866-899-3175 and one of our Customer Care Representatives will be happy to assist you.
We are open from Monday to Friday from 10 AM - 6 PM EST.
Regards,
Customer Care
The representative that I dealt with…
The representative that I dealt with was very professional and understanding and made sure that I was clear about my options and gave me an excellent explanation of what needed to happen in order for my request to be fulfilled
17 gennaio 2023
Non scritta su invito
Risposta di Credit Verify
Thank you for the feedback, we are happy you are enjoying our service.
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