I knew it was a trial period, i tried for the 7 days to get a hold of someone to no avail. when I did I was told they have a no refund policy which I did not see, scammed out of $34.99, i will be disp... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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This is a scam!! Credit verify profile bills you $1 like they are checking your credit and then begin charging you $9.94 a week!!! Hard to get anyone to answer the phone, canceling is not easy and the... Leggi di più
L'azienda ha risposto
This place is a scam. They have taken and built me 795, like 7 times and they got my information when I was trained to get a little which I never got approved for or anything. But actually, as soon as... Leggi di più
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Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Informazioni di contatto
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canada
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1,1
Pessimo
410 recensioni
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I knew it was a trial period
I knew it was a trial period, i tried for the 7 days to get a hold of someone to no avail. when I did I was told they have a no refund policy which I did not see, scammed out of $34.99, i will be disputing it with venmo! Definitely a shady and untrustworthy company. when you go to the website and hit contact us nothing happens, amazing how after I was charged they mysteriously answerEd. BEWARE VERY MUCH A SCAM COMPANY!
3 luglio 2026
Non scritta su invito
Risposta di Credit Verify
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
Our Customer Support team is available Monday through Friday from 10:00 a.m. to 6:00 p.m. EST, and our contact information, including our phone number, mailing address, and additional support options, is available on https://www.creditverify.ca/ContactUs. Clicking the "Contact Us" link on our website will direct you to that page. The registration page also includes links to our Contact Us page, Terms & Conditions, Privacy Policy, and cancellation information.
Our service includes a 7-day trial. Customers who cancel during the trial period are not billed the monthly membership fee. If a cancellation request is received after the trial has ended, the monthly membership fee of $34.99 is charged as disclosed during registration, in the welcome email, and in the billing reminder email.
We take concerns regarding customer service seriously. If you believe your interaction with one of our representatives was mishandled or that you were unable to reach us during our published business hours, we would appreciate the opportunity to investigate. Please shared the email address or phone number associated with your account, we have made a request through Trustpilot for your privacy. We will review the account and the recorded interaction, and if appropriate, a manager will personally follow up with you.
We appreciate your feedback and hope to have the opportunity to resolve your concerns.
Credit Verify Team
This is a scam company
This is a scam company. Avoid 100% and thank me later.
2 luglio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
This place is a scam
This place is a scam. They have taken and built me 795, like 7 times and they got my information when I was trained to get a little which I never got approved for or anything. But actually, as soon as I got the information, the screen pros up on me. So it's been nothing but a scam since the moment day one I asked for my money back, they told me they were going to send me some kind of form to request it and I never got that.
17 giugno 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
This is a scam!
This is a scam!! Credit verify profile bills you $1 like they are checking your credit and then begin charging you $9.94 a week!!! Hard to get anyone to answer the phone, canceling is not easy and then they send an email saying sorry you agreed. I never saw anything saying I was signing up for a monthly service that was billed weekly. Beware!!!
15 giugno 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
I have never even heard of this…
I have never even heard of this business yet they are charging my account monthly. I have asked them to stop charging my account without my authorization and also asked for a refund. I have even blocked the business from my card and yet somehow they keep charging my account I have no idea how to get all this money back.
31 maggio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
I've never even heard of these people…
I've never even heard of these people and had no desire in the world to look at my credit report because I know I have bad credit already. Then today , as i'm looking at my bank statement to see if a refund came through from doordash lo and behold , there's this charge from these people i've never even heard of!! Whatever it is that they need so badly that they're gonna purchase with the money they used scamming people.It won't last, karma is real and theirs will come back hard! This is bold and outright fraud, and they're just sitting there doing it right under people's noses and getting away with it, but that won't last.. wouldn't that be something if somebody scammed them for the money that they got by ripping people off?? Js
29 maggio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
I’m feeling the same as everyone else…
I’m feeling the same as everyone else writing reviews about verify credit score.com. It’s all a big scam. I was trying to put in for a loan and it told me to get my credit score and now I’ve been charged $30 a month for the last two months now going now we’re on the third month and I’ve been trying to get a cancellation and still can’t get nobody to answer my calls. They tell you to talk to somebody at the management team or something and give you an email to send him a message but you never get an email back. I am really really at wits end with this company. It’s all a big scam. I just want my refund. I want my money back. I want my life to go back the way it was.
22 maggio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
I’m having a difficult time canceling…
I’m having a difficult time canceling this service. I have tried repeatedly and they continue to take money out of my account. I am at a loss of what to do
18 aprile 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Verify credit is a scam
Verify credit is a scam, do not sign up if you see the name on anything. Very hard to cancel and it's not just $1.00 in less than a week you will be charged 39.95 on top of the 1.00. And when you cancel they will still charge you for months.
As you can see they keep responding to this post trying to rest assured they can be trusted, hope everyone see through the con........
25 marzo 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Fraudulent and scam site set to not let you cancel
I sent multiple emails and tried to contact l, and credit verify claimed that my emails were not received. I finally got through to someone on the phone, and received a cancel confirmation. I requested a refund due to the extreme fraudulent hidden sign up of this service. I was charged 34.99 twice before my cancellation was accepted. Conveniently when I was speaking to the call handler the call disconnected when I requested to be refunded or speak to someone else. I have read so many similar complaints and it seems as though this is their business plan. This is just terrible ripping people off and not being accountable or any customer service whatsoever. How do people feel good about themselves working here? I know times are tough but this is awful.
31 marzo 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We’re very sorry to hear about your experience and the frustration this situation has caused.
We take concerns like yours seriously, especially regarding communication, billing, and the level of support you received. What you’ve described is not the experience we aim to provide, and we understand why this has left you feeling upset.
While we do outline our trial and subscription terms during sign-up and in follow-up emails, we recognize that this doesn’t change how your experience felt. For clarity, cancellations can be completed by phone or by mail; however, they are not processed via email. We have requested additional information in order to review the account and look into what happened.
We would appreciate the opportunity to review your situation in detail, including your billing and refund request, to ensure it’s handled fairly. Please contact our Customer Support Manager directly at https://www.creditverify.ca/ContactUs
so we can investigate this for you and work toward a resolution.
Kind regards,
Credit Verify Customer Service Team
NOT FREE! WILL TAKE YOUR CARD INFO!
Was advertised a free credit check with a $1 hold to verify my identity, then a week later I got hit with a surprise $35 charge. Tried to contact them on their contact form and I was ignored. I had to call and they told me they couldn't do anything because they conveniently hid the charges in the TOS. Never even got my score from them. Bunch of scammers.
16 marzo 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
They're deceptive they get you in…
They're deceptive they get you in thinking it's only going to it'd be $1 to check your credit one time today not telling you in the small writing that they're going to keep charging you weekly 8 or $9 it's ridiculous and then they won't give you a refund they suck
12 marzo 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Not sure how I signed up for this and had to call to cancel…
Not sure how I even signed up for this service, but I was in the process of buying a new car and possibly I was signed up inadvertently when assessing financing options. I cancelled the "membership" after a few weeks so it did not roll over for a service I did not require and you are not even able to cancel a membership without having to call in and listen to a sales pitch. In 20 years of running businesses and using hundreds of software platforms, I have never had to call in to cancel an online subscription. No one should use this website for their predatory ways of signing consumers up and departing from their membership.
8 marzo 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Very Scammy, Makes You Fight For Refund
I signed up for credit monitoring that verified with Transunion by entering card info. Nowhere did it say I was starting a recurring membership, or a free trial.
Afterwards, I had an email with a plain text password in it (red flag) and I used it to log in, wasn't very impressed, closed it and forgot about it.
A week later I have a $34.95 charge from "CVERIFY", it didn't take long to figure out what happened. The disclosure was way down in the password reset email, nobody would ever read this whole thing, but what's important is they're disclosing fees after taking your card info. This is theft.
I tried to cancel, but you have to call them. So I called and spoke with a rep who was really not that great at sounding surprised. I was put on hold for 2-3 minutes several times while she "checked the account", there was a lot of pushback on getting a refund, but it was eventually promised and the money went back on my card the next day (she told me standard 7-10 business days).
One star for scamming money off peoples cards without proper disclosure, plus one star for actually processing the refund as promised.
4 febbraio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Why hasn't PayPal banned these…
Update!! January 30th 2026.
PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules.
I'm 100% confident they will. YEAH!!!! 😅
.
Why hasn't PayPal banned these thieves?!
Why has "BestPlay" been supporting them?
I just got a surprise charge for almost $40 and am mad as He.. double hokey sticks!
28 gennaio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
They are scammers took money from my…
They are scammers took money from my account they won’t let you edit your bank information on the website or cancel your account without calling them when you try to call the number provided no once answers 100 percent a scam
18 gennaio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
They took money out of my bank account
They took money out of my bank account. Never ever heard of this company before. I want my money back now! These people need to be stopped asap!!! Im definitely reporting this fake company...
17 gennaio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
THIEVES
THIEVES. I never signed up for an account with this company. After contacting the company to report fraud, they did not reverse the charges made to my bank account. To top off the fraud, they turned around and continued charging my bank account. No amount of fussing with these thieves stopped them. THIEVES.
8 gennaio 2026
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Completely fraudulent company
Didnt realized this company takes more than a dollar out before they took more money out of my account. I immediately canceled once I realized what had happened but they are still taking money out of my account. They should be shut down immediately.
30 dicembre 2025
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
They were supposed to send me an email…
They were supposed to send me an email before they charged me the 43$ then I called to cancel it then told me I have 30 days left and then said thanks bye
19 novembre 2025
Non scritta su invito
Risposta di Credit Verify
Dear Customer,
We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.
That said, we understand that things can get missed, and we never want anyone to feel misled.
If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.
We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.
Kind regards,
Credit Verify Customer Service Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.