Always quick to fill your order & very short turn around time. Helpful when you phone with questions of any sort.I would highly recommend this company to family & friends.Very professional & doing a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I had been looking for a travel CPAP machine for some time and kept returning to the ResMed Air mini but the price elsewhere was really off-putting for a package. CPAP Online Australia had a great p... Leggi di più
Fast and efficient communication and everything was delivered early! One of the best customer experiences I’ve had. Cheaper than cpap retail stores nearby by around $300-400 !! That’s significant. A... Leggi di più
Easy online order with great discounts, excellent support via emails regarding support with CPAP products and individual needs. The emails sent were supportive and genuine. The delivery time trackin... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Finding the right CPAP equipment shouldn’t be complicated. That’s why we started CPAP Online Australia - to make your CPAP journey simple, supported, and stress-free. With years of hands-on experience in CPAP therapy and sleep apnoea, our team is dedicated to helping you find the equipment that truly fits your needs. We pride ourselves on expert advice, quality products, and exceptional service every step of the way.
Why Choose CPAP Online?
Scritti dall'azienda
- Free Shipping Over $100
- Shop with confidence and save more when you spend $100 or more on our wide range of CPAP products.
- Price Match Guarantee
- At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.
- Ongoing Support
- Unlike some online sellers who simply sell you a product and move on, we’re here to support you throughout your entire sleep therapy journey. By choosing CPAP Online, you get not only a competitive price but also the reassurance of full warranty protection, reliable support, and ongoing care from a trusted Australian provider.
Informazioni di contatto
1A/52 Holker Street, 2128, SILVERWATER, NSW, Australia
- 1300 994 133
- contact@cpaponline.com.au
- www.cpaponline.com.au
CPAPtober is Here!
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to deal with and good follow up
Easy to order, all received in good time, and all as described, plus good follow up info :)
16 settembre 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di CPAP Online Australia
Hi Alex,
We're really sorry for the delay and the frustration this has caused. Your emails ended up in our spam folder, and we should have caught them sooner.
We've now replied to your email and will get your exchange sorted as soon as we hear back from you.
We'd love the chance to turn this experience around for you.
Kind regards,
CPAP Online Australia Team
Easy & quick.
Easy purchase, quick & effortless postage, great sale price. Highly recommend.
16 settembre 2026
Great experience
Ordered on the Monday lunchtime , arrived by Friday same week. Great to order from, they have guides about choosing the right size and style of mask etc . Very helpful.
16 settembre 2026
Great delivery but …..
Great delivery but 2 weeks of emailing regarding return and/or exchange . Unable to contact anyone by phone- not great!
16 settembre 2026
The purchasing and delivery experiences…
The purchasing and delivery experiences were fine, there are too many chasing marketing emails following up all the time I am considering unsubscribing. If I have some further feedback I will advise in due course,
16 settembre 2026
Exceptional after sales service when I…
Exceptional after sales service when I was unfortunate enough to require a warranty claim.
They could not have been more attentive and helpful!!!
15 settembre 2026
The last three masks I have bought
The last three masks I have bought, after about three weeks, the clips that attach to the mask break.
The left one goes first, always, then the other one a couple of weeks later. They are not cheap. I think they should last longer than that.
Being a medical device, I think the delivery takes too long.
15 settembre 2026
Prompt service in dispatch
Prompt service in dispatch. Prices are competitive as well.
15 settembre 2026
I wrote an email to the Support team…
I wrote an email to the Support team and received a reply from Rob within a few hours. I explained that the foam liners on the mask doesn’t work for me and it seems that the masks I ordered (6) has been a waste of money. CPAP online suggested that I might need a bigger size. I ordered one mask to experiment before an order a bigger supply. I received the mask within a couple of days. I received an email from another person at Support, asking how the bigger mask is doing. Following up after receiving the memory foam was much appreciated. I now wait for a special deal to be advertised, to order a bigger supply. $25 per mask is a bit out of the reach of a retiree.
Thank you very much for the friendly personal help.
Warm regards
OCKIE
Professor OJH Bosch
+61(0)417076122
15 settembre 2026
No response to any of my emails
No response to any of my emails, or my attempts at phone calls (can't raise a person or leave a message) or the support ticket.
I want to return a product. I can't believe the senior sleep consultant keeps emailing me "If you have any questions, simply reply to this email or give us a call on 1300 994 133. Our team will be more than happy to help with any questions. "
15 settembre 2026
Risposta di CPAP Online Australia
Hi Susan,
We're sorry for the frustration this has caused. We've replied to your emails on three separate occasions, but it looks like our responses may not be reaching you.
The quickest way to get your enquiry sorted is to start a chat with one of our agents on our live chat, available between 9am and 5pm.
We look forward to helping you get this resolved.
Kind regards,
CPAP Online Australia Team
It was easy to order on line
It was easy to order on line and I collected the order which was very convenient. My only other point was that I wasn't given any guidance on after sales service. I was unable to program the AirMini and I ended up taking it to Resmed at Macquarie.
15 settembre 2026
Wonderful company with many answers to…
Wonderful company with many answers to my questions re-CPAP equipment, care & cleaning!
Thankyou for your service…fast, reliable &, thorough.
Blessings,
Marilyn
15 settembre 2026
Great postage and was sent very quick
15 settembre 2026
I did not receive the tubing and…
I did not receive the tubing and connector. Still waiting for a reply to my query.
15 settembre 2026
Risposta di CPAP Online Australia
Hi Barry,
Thanks for your feedback, and we're sorry for any confusion.
We replied to your query on 29 September, so it's worth checking the email address you contacted us from.
We've reviewed your order and can confirm all items you purchased were dispatched and delivered in a timely manner.
The tubing and connector weren't part of this order, so it's possible they were ordered separately or through another supplier.
We'd be happy to help you get them if you still need them.
We'd really appreciate it if you could consider updating your review, to reflect our service.
Kind regards,
CPAP Online Australia Team
Easy to use on line ordering
Easy to use on line ordering. Delivery was quick and price very competitive.
15 settembre 2026
Prompt delivey easy to install
8 settembre 2026
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.