The Cotswold Company - Telford Recensioni 12

TrustScore 4.5 su 5

4,4

Unit 5A Telford Forge Retail Park, Overdale, TF3 4AG Telford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Absolutely outstanding Customer Team Telford , the support from Adam and Aidan you made it so easy , quick service all ready for pick up , Adam supported my husband and I ….. credit to the company Tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have bought numerous items over the last couple of weeks from the Telford store. Chests of drawers, bedside tables, lamps, console table, cushions. Going back for a wardrobe and a kingsize ottoman... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jess was fantastic. I initially called to check stock availability, and she promptly sent photos, which made it easy for me to decide. Based on that, we travelled to the store and ended up purchasing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great selection of furniture and the quality you expect from this company. Jess was so helpful from the minute we walked in and made it so easy to buy some beautiful furniture. Thank you Jess, I had... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • Unit 5A Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Regno Unito

  • 01952 264163

4,4

Eccellente

TrustScore 4.5 su 5

12 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Absolutely outstanding Customer Team…

Absolutely outstanding Customer Team Telford , the support from Adam and Aidan you made it so easy , quick service all ready for pick up , Adam supported my husband and I ….. credit to the company Thankyou both

9 maggio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Telford

Good morning Hayley Parkes,

We appreciate you sharing your experience with our Telford team. We're so glad to hear that they made everything easy and quick for you. Thank you for the positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great furniture & great customer service

Great selection of furniture and the quality you expect from this company. Jess was so helpful from the minute we walked in and made it so easy to buy some beautiful furniture. Thank you Jess, I had to leave a review as when you get great customer service you need to shout out about it.

2 aprile 2026
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Risposta di The Cotswold Company - Telford

Good afternoon Annie Briggs,

We're delighted you found a great furniture selection and appreciated the quality. It's wonderful to hear that the service was helpful and made buying furniture easy. We appreciate you sharing your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Jess was fantastic

Jess was fantastic. I initially called to check stock availability, and she promptly sent photos, which made it easy for me to decide. Based on that, we travelled to the store and ended up purchasing an additional five items. The products were of great quality, and the customer service was outstanding.

4 aprile 2026
Non scritta su invito
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Risposta di The Cotswold Company - Telford

Good afternoon Vinvent,

We're happy to hear that you had such a positive experience. It's great to know the photos helped you choose, and that you were pleased with the product quality and service. Thank you for your feedback and additional purchases!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great products, incredibly helpful staff

We have bought numerous items over the last couple of weeks from the Telford store. Chests of drawers, bedside tables, lamps, console table, cushions. Going back for a wardrobe and a kingsize ottoman bed. The staff have all been incredibly helpful - a special shout out to Telford stars Jess and Mark who have really gone out of their way to help us. Jess has even offered to unpack the double ottoman bed for us this week to check it for us, and send photos, before we come and collect on Thursday. (Thanks Jess)
Kerry and Pete

29 marzo 2026
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Risposta di The Cotswold Company - Telford

Good afternoon Kerry and Pete,

We appreciate your wonderful feedback regarding your recent purchases at our store. We're happy to hear that our team members were so helpful. It's great to know that their assistance, especially the offer to check the ottoman bed, made your experience exceptional.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Bernard and Ryan delivered 6 chairs…

Bernard and Ryan delivered 6 chairs today; they were on time, polite, unpacked everything and placed them in the house where I asked. There was a small scratch on one of the chairs. They were very clear about how they would deal with it, took photos and let me keep the chair whilst a replacement is arranged.

These things happen, and it is how it is dealt with that counts. Fantastic customer service and the products are of a very high quality.

27 marzo 2026
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Risposta di The Cotswold Company - Telford

Good afternoon Luke Warren,

We're happy to hear that the delivery went smoothly and that our team was helpful! We appreciate your positive feedback regarding how the scratch was handled and that you're pleased with the product quality. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Delivery team

Our delivery arrived on time, Bernard and Lance were most helpful, unpacked and carried upstairs. A very polite and professional service thank you.

20 marzo 2026
Non scritta su invito
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Risposta di The Cotswold Company - Telford

Good afternoon Mark Preston-Jones,

We appreciate your feedback and are so glad the delivery team helped unpack and carry your items upstairs. We're happy to hear you received a polite and professional service!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

⭐⭐⭐⭐⭐ 5 Stars

⭐⭐⭐⭐⭐
I had a fantastic experience at The Cotswold Company in Telford. The furniture is top quality and fantastic value, you can really tell the difference in craftsmanship.
A special mention to Jess, who was absolutely brilliant from start to finish. She was incredibly helpful with my purchase, friendly, knowledgeable, and made the whole process really easy. She’s a real asset to the company.
Jess also recommended a few delivery companies, which was a great help. The one I chose was excellent – everything was handled perfectly and arrived without any issues.
All of my items were carefully wrapped in bubble wrap before collection, which gave me real confidence that everything would arrive safely.
Overall, a great experience and I wouldn’t hesitate to recommend both the store and the team. 👍 Thank you again

19 marzo 2026
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Risposta di The Cotswold Company - Telford

Good morning Marc Ryan,

We're happy to hear that you had a fantastic experience in our store. We appreciate your positive comments regarding the quality and value of our furniture. It's great to know that you were impressed with the service you received. We're also glad the delivery went smoothly. Thank you for the recommendation.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Once again purchased item from telford…

Once again purchased item from telford store ,3 purchases in one month.
Staff go out of their way to help.
Thanks once again Adam from telford outlet store.
Customer service second to none.
Karen ludliw

18 marzo 2026
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Risposta di The Cotswold Company - Telford

Good morning Karen Tittley,

We're happy to hear that our team at the Telford store has consistently provided excellent customer service during your recent purchases. We appreciate your positive feedback and are glad you enjoyed your experience.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

My New Favourite Shopping Experience.

I have been into the store several times since it opened a few weeks ago and, to date, purchased four items in total. This is my new favourite store. The range of items on offer is good, the prices are great and the staff are fabulous. Every time I have been greeted with a cheery "Hello" and a beaming smile. On my very first visit I purchased two bedside chests, which were expertly wrapped and carried to my car for me.My second purchase a chest of drawers was too big to go in my car and had to be collected by a friend who has a bigger car. The lovely guy on the loading bay could not have been nicer or more helpful. Today I purchased a console table for my hall, not on my wish list, but I could not resist it, especially with 40% off. Again a lovely member of staff wrapped up my piece in bubble wrap and was going to carry it to my car on her own, until I insisted on helping. I can not praise the fabulous staff highly enough. They really couldn't be warmer, more friendly, more helpful or nicer.

9 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

Me and my mom came in for a browse and ended up leaving with a new dining table and chairs and a sideboard. Great customer service from Adam and had lovely conversations with the rest of the team also.
Thanks!

13 febbraio 2026
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Risposta di The Cotswold Company - Telford

Good afternoon Rebecca Casey,

We're happy to hear that you and your mom found such wonderful pieces! It's great to know that you enjoyed our team's service and conversations. Thanks for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Excellent service

Excellent service from Adam and the other staff. Very helpful and knowledgeable and nice selection of products.

14 febbraio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Telford

Good afternoon Callum Thompson,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's service and product selection. Thank you for your feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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