The Cotswold Company - Stow-on-the-Wold Recensioni 

308
TrustScore 5 su 5

4,8

Sheep Street, GL54 1HQ Stow-on-the-Wold, England, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

After visiting the store a couple of weeks ago we decided to return an order instore rather on the online because the staff was so helpful. They were really knowledgeable and talked us through the wh... Leggi di più

Valutata 4 stelle su 5

The products and delivery were very good. Unfortunately we discovered two chairs with serious cracks on the inside of the feet (not immediately apparent). On the plus side they were replaced fairly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gary & Jake were very polite & helpful. They explained what they were going to do clearly, assembled & placed the larder & wardrobe exactly where we wanted them and then explained what we had to do to... Leggi di più

Valutata 5 stelle su 5

Saffron was very helpful and answered all our questions. Made the whole experience a pleasure and was quite happy to place an order with her. It's nice to go into a shop and feel welcome with staff th... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • Sheep Street, GL54 1HQ, Stow-on-the-Wold, England, Regno Unito

  • 01451 828 185

4,8

Eccellente

TrustScore 5 su 5

308 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(308)

5521 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Helpful, knowledgeable and professional

Paul from Stow on the Wold was so helpful and attentive, yet not in the least 'pushy'. He took time to understand our needs and provided some very helpful advice around Sofa options and other items of furniture we ordered. We left knowing he would have everything in hand with our pending delivery. A great shopping experience. Thank you!

28 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Mr. P, Chipping Norton,

We are so pleased to hear about your positive shopping experience. It's wonderful to know that our team member was helpful and took the time to understand your needs, providing valuable advice. We're glad you left feeling confident about your pending delivery. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 3 stelle su 5

Attractive but small capacity

Design of the Chantilly 7 drawer chest is attractive. The capacity of it is disappointing.

8 luglio 2026
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Updated 31/7/26

Good afternoon Max Frost,

We have made several attempts to get in touch with you to discuss this matter further and work towards a resolution together, unfortunately, without success. If you would still like to talk things through, please don't hesitate to contact us directly, and we would be more than happy to help.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

*************************************

Good morning Max Frost,

Thank you for taking the time to leave a review, and for your kind words about the design of the Chantilly 7 drawer chest.

I'm sorry to hear the capacity has been a bit disappointing for you. I wanted to let you know that we do offer a 30-day returns policy from the date of delivery, so if the chest of drawers isn't suitable, we're happy to help. We could amend your order to a different unit or range, with any price difference either paid or refunded, or we can arrange to collect the chest of drawers and issue a refund, minus a returns fee (this varies depending on the weight of the item being returned).

I shall be in touch with you further to discuss this and see how you'd like to proceed.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Well made stylish furniture

Well made stylish furniture, great instore experience and follow up customer service on the telephone. Excellent delivery from Siu-Pai and Jordan. Delivered the furniture to the room on a hot summer evening. A great result.

15 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Customer,

We're delighted to hear that you found our furniture well-made and stylish. It's wonderful that your in-store experience and telephone customer service were excellent. We appreciate your positive feedback on the delivery team, especially given the hot weather.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Faultless delivery.

I was kept notified of the time of delivery and they were Prompt, courteous, checked to see and place the sofa just rightFaultless job. I love my sofa.
Very professional service from Gary and Jake. Thank you.

15 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Alisonbarnes,

We're so pleased you're happy with your new sofa! It's wonderful to hear that our delivery team was prompt, courteous, and provided such professional service. Thank you for your kind words.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Well laid out , presentation of items superb

Well laid out store with plenty of displays for choice. Very helpful and polite staff. Salesman Mark very good.

10 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Christopher Brown,

We're so pleased to hear you found our store well laid out with plenty of displays. We're especially glad our team was helpful and polite. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Cotswold Furniture Delivery…

Siu-Pai and Derrick were very polite and did an excellent job delivering our furniture.

Everything was checked and put in the correct place. They were conscientious and took great care with our furniture.

They were a pleasure to deal with

9 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Barry and Kirstin,

We're so pleased to hear our delivery team was polite and did an excellent job with your furniture. It's wonderful that everything was checked and placed correctly, and that they were conscientious. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

We had our delivery 6836669

We had our delivery 6836669, this was put up by kain and Adam, very pleased would highly recommend them

7 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Kathryn Whitehouse,

We're delighted to hear that you were very pleased with the assembly service provided. It's wonderful to know that you would highly recommend our team. Thank you for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Siu Pai and Derek were so careful when…

Siu Pai and Derek were so careful when delivering our sofas and were both charming and professional. I love all the furniture from The Cotswold Company, but I also appreciate the quality of the delivery staff. Ten out of ten from me!

3 luglio 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon Mrs Sarah Spencer,

We're so pleased to hear that your sofas were delivered with such care and that our delivery team was both charming and professional. We appreciate your kind words about the quality of our furniture and our delivery staff.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Beautiful store in the old inn

Beautiful store in the old inn, friendly helpful staff &convenient parking. Excellent quality and beautiful products and choice as always. We always spend ages in the store deciding which pieces to buy.

1 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great furniture

Great furniture. customer service was very good. The delivery men were brilliant. Removed their shoes at the door. Put the furniture together and in place. Thank you Gary abd Jake.

30 giugno 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon PF,

We're so pleased you're happy with your furniture and our customer service! It's wonderful to hear that our delivery team was brilliant, respectful, and helpful with assembly. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great customer service and delivery team

Our first choice of sofa didn’t fit through the door and was returned. We had to pay a relatively small amount of money to order a different model and found customer service (I generally dealt with Chay) really helpful in dealing with the exchange.

I was nervous about the second delivery and whilst I have a small issue that the second drivers had not been warned that we might have to unpack the sofa before manoeuvring it in the door, they (unlike the original delivery team) could not have been more helpful despite the fact that it was 34 degrees outside. Gary and Alex were absolute stars, really friendly but professional and took an obvious pride in wanting to deliver the goods into the house. I’ve bought other furniture from the Company and have been really pleased with the quality and I look forward to sitting on the sofa for years to come.

24 giugno 2026
Non scritta su invito
Logo di The Cotswold Company - Stow-on-the-Wold

Risposta di The Cotswold Company - Stow-on-the-Wold

Good afternoon ZC,

We are so pleased to hear about your positive experience with our team, especially Chay, Gary, and Alex. It's wonderful to know they provided such excellent service, even in challenging conditions. We truly appreciate your continued support and hope you enjoy your new sofa for many years.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Starting with a showroom visit when we…

Starting with a showroom visit when we met a most helpful and knowledgeable lady who gave excellent advice on the products available and finishes. To a visit to place an order, at which time our decisions were finalised, again the same advisor had a big input.
Within the delivery period quoted we were advised of a delivery date which was adhered to and our furniture was delivered by two very efficient men who completed the assembly and removed all protective wrapping.
A very good experience all round.would recommend this company to anyone.
Thank you.

17 giugno 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più