The Cotswold Company - Stamford Recensioni 

125
TrustScore 5 su 5

4,8

High Street 23, PE9 2AY Stamford, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It was important to us to be able to view the furniture in person rather than just viewing online. The Stamford store was convenient for us, was well laid out and included the ranges we wanted to se... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Great range of furniture and accessories only let down by having to pay a significant amount to have an armchair delivered upstairs m. We have used Cotswold for many years and purchased quite a few pi... Leggi di più

Valutata 5 stelle su 5

Two very attentive ladies helped myself and my wife make a sensible purchase from your Stamford store. I would recommend this store without reservations.

Valutata 4 stelle su 5

We purchased a whole room of matching furniture - sideboard, console table, 2 sofa tables and large coffee table. We were disappointed that two of the tables were not properly constructed and I was t... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • High Street 23, PE9 2AY, Stamford, England, Regno Unito

  • 01733 911489

4,8

Eccellente

TrustScore 5 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(125)

5312 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service from Natasha…

Excellent service from Natasha throughout our purchase, the sideboard looks amazing , I’m so pleased with it. Looking forward to returning to the shop in the near future.

5 febbraio 2026
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon Jan,

We're happy to hear that you are pleased with the sideboard and the service you received during your purchase. Thank you for your positive feedback, and we look forward to your return.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great Customer Service

Customer service was great from Dev in stamford store giving initial help and advice. Prompt efficient service throughout with quick delivery times. Delivery team Sam W and Ryan H were excellent, helpful, polite and efficient.

4 febbraio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon Louise,

We're happy to hear about the excellent customer service and prompt, efficient delivery. We appreciate that the delivery team was helpful, polite, and efficient. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Kristina was fantastic!

Kristina was such a help yesterday! Nothing too much trouble and matched products to our needs.
We just need to double check measurements before proceeding.

1 febbraio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good morning Helen Gilman,

We're happy to hear that our team member was so helpful and met your needs! We appreciate you taking the time to share your positive experience with us.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 3 stelle su 5

We had a very poor experience intially

We had a very poor experience intially. We arranged for our dining room table to be installed. The delivery contact and messages were excellent. However on delivery even though the installation was paid this was contested and said to be a delivery charge. They left and our table was not installed for another 4 days. The communication and delivery note should clearly state this but that was not the case. We contacted the shop who palmed us off with contacting delivery company. A customer service assistant Chris Marsh took charge and the matter was solved but still 4 days later. He keep in touch and dealt with the matter efficiently and effective. A token gesture was offered which was approriate for the service received. The customer service team have ensured this is not a very poor service thankfully.

19 gennaio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good morning customer,

Thank you for taking the time to share your experience. We’re truly sorry for the confusion surrounding the installation and the delay this caused. This is certainly not the standard we aim to provide.

We’re pleased to hear that Chris was able to take ownership of the situation, keep you informed, and see the matter through to resolution. I can confirm that this has been raised with our Logistics Team, and I can see they have since been in touch with you. Your feedback regarding clearer communication on delivery and installation has also been shared to help prevent this from happening again.

Thank you for your patience and for allowing us the opportunity to put things right.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

I had done a little bit of research on…

I had done a little bit of research on the internet first, but my server, Mel, was extremely helpful and patient and explained all the permutations and possibilities. Having gone in to order a sofa, I am now about to order two bookcases and 4 bedside cabinets as well.

24 gennaio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon Susan Palmer,

We're happy to hear that the information provided was helpful and that you found the perfect pieces for your home. Thank you for sharing your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Lovely product

Lovely product, nice chaps who came to deliver and put the furniture together.
Rich & Vosca

21 gennaio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon Margaret Randall,

We're happy to hear that you find our product lovely. We appreciate your positive feedback regarding our delivery and assembly team!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

MaxCross…

I purchased a Chester Classic Cream dining table with 4 Spindle chairs along with the matching slim bookcase through the Stamford store. Although my first choice was no longer available, the lady salesperson was extremely patient & understanding allowing me to make my decision regarding the furniture. The delivery arrived promptly as promised and the personnel were friendly, careful, removing shoes before entering my home, and professional. The table was assembled expertly and with care by Ian P. and placed exactly where I wanted it. I would certainly go back to this company for any future furniture items that I need and I would highly recommend them to anyone. The choice of both furniture and home accessories is excellent. Many thanks to all staff involved in this transaction.

19 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very positive experience

Natasha was excellent, very helpful and patient

6 gennaio 2026
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon SY,

We are so happy to hear that you had such a positive and helpful experience. We appreciate your feedback and time.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Bookcase purchase

I was served by a new member of staff who was very helpful , assisted by her senior salesperson. She took me to see the colours of the bookcases I could order , pointing out the various features .
Altogether a thorough and enjoyable experience, with plenty of smiles .

2 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Efficient service

Earle and Mavino were very efficient, delivering, unpacking, and installing our furniture. Ensuring that it met our standards and was positioned exactly where we wanted it. They took away all the waste packaging and checked up on an item that had been added to the order.
Also special thanks to the ladies at the Stamford branch for all the help they gave us when deciding what we needed for our new property.

11 dicembre 2025
Non scritta su invito
Logo di The Cotswold Company - Stamford

Risposta di The Cotswold Company - Stamford

Good afternoon SR,

We're happy to hear that the delivery team efficiently delivered, unpacked, and installed your furniture to your satisfaction. We appreciate the special mention of the team and the branch staff for their assistance. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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