Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Leggi di più
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Very easy to shop in store ( Knutsford) with a good choice of furniture, delivery was by 2 really professional & curtious guys (Ryan&Chris). Items look great & fit in beautifully.
Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++
L'azienda ha risposto
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Scritti dall'azienda
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Informazioni di contatto
King Street 127, WA16, Knutsford, England, Regno Unito
- 01565 364815
4,8
Eccellente
151 recensioni
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Le persone hanno visualizzato anche
Upon arrival I was greeted by Kate who…
Upon arrival I was greeted by Kate who proceeded to help me.
6 settembre 2025
Non scritta su invito
Risposta di The Cotswold Company - Knutsford
Good afternoon June Solomon,
We're happy to hear that you were greeted well and received helpful assistance upon your arrival. Thank you for sharing your positive experience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Nice but room for improvement
We visited the Knutsford branch today. The store itself was lovely but there was one lady who immediately accosted us to see if we needed help and then proceeded to almost push past me to find other customers to ask the same. On our way upstairs she was urgently asking others if they'd needed help up there and us again if we needed further assistance. I understand she was probably trying to be nice but it made me so agitated and "followed around" that I wanted to leave. Fortunately she got taken up with another customer and the final part of our visit was more pleasurable. I bought a lovely vase and would return but please, don't follow your customers around to that extent, it's very stressful!
6 settembre 2025
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Risposta di The Cotswold Company - Knutsford
Updated 8/9/25
Good afternoon Nancy Hazelwood,
Thank you for updating your review. After getting in touch to gather further information, we have passed your comments to the showroom manager for further discussion.
Should you have any further questions, please don't hesitate to get in touch.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
********************************
Good morning Nancy Hazelwood,
Thank you for sharing your recent experience with us. I’m really sorry to hear that your visit to our Knutsford store didn’t feel as relaxed as it should have, and I completely understand how this could have felt overwhelming.
In order for us to look into this further and pass your feedback to the Showroom Manager, could you kindly provide us with your preferred contact details? Once we have these, we’ll be able to forward this on so the team can follow up with you directly.
We really appreciate you taking the time to let us know, as it helps us ensure we’re offering the best possible experience in our stores.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great experience…
Very helpful in explaining the options and prices. Given swatches to take away.
Quick and easy to order in store
5 settembre 2025
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Very Welcoming
Made to feel very welcome and Sara went above and beyond to help me choose the right cushion mix.
Very friendly team and lovely store.
4 settembre 2025
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Risposta di The Cotswold Company - Knutsford
Good afternoon Janet Christensen,
We're happy to hear that you felt so welcome and that our team was helpful. We appreciate your kind words and are glad you enjoyed your experience in our store.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent products and service
Excellent products and service, very good value for money
26 agosto 2025
A good quality product and beautifully…
A good quality product and beautifully crafted. We are really pleased with our new furniture.
22 agosto 2025
Fantastic interior advice
Fantastic interior advice within a beautifully laid out new store! First class!
25 agosto 2025
Non scritta su invito
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