The Cotswold Company - Knutsford Recensioni 

151
TrustScore 5 su 5

4,8

King Street 127, WA16 Knutsford, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Leggi di più

Valutata 5 stelle su 5

Very easy to shop in store ( Knutsford) with a good choice of furniture, delivery was by 2 really professional & curtious guys (Ryan&Chris). Items look great & fit in beautifully.

Valutata 5 stelle su 5

Simon and Bernard did a first class job delivering our Cotswold furniture. Nothing was too much. They worked without fuss considering the heat of the day and were friendly and accommodating. A++

L'azienda ha risposto

Valutata 4 stelle su 5

You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • King Street 127, WA16, Knutsford, England, Regno Unito

  • 01565 364815

4,8

Eccellente

TrustScore 5 su 5

151 recensioni

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4,8

Tutte le recensioni

(151)

5190 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Good quality and good service …

Ordered the filing cabinet through the new Knutsford store. Very friendly, helpful staff. Delivery time was met and delivery people very informative, respectful and friendly.
The unit is perfect and very well made.

24 gennaio 2026
Valutata 5 stelle su 5

Excellent customer service

The sales assistant Sylvia absolutely amazing and went out of her way to help us with our order.
The product was showing online with fabric pictures photos but I was unable to order due to the fabric being discontinued although product was still advertised as available.
Sylvia went out of her way to ensure the product was sourced and we were then able to complete the order process.
Amazing service

25 gennaio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Knutsford

Good afternoon Gaynor Ottawy,

We're happy to hear that you had such a positive experience! We appreciate your highlighting the efforts to help you complete your order, especially with the fabric availability issue. It's great to know the assistance provided was so helpful. Thank you for your feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 4 stelle su 5

Very helpful & pleasant staff

Kate was very helpful and knowledgeable about the products. Purchase was straightforward and delivery date confirmed. It would have been most useful though to be advised that we could request product assembly. The delivery team told us this was an option. We appreciate that this would have come at a cost but probably worth it as it was certainly a two person job.

20 gennaio 2026
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Risposta di The Cotswold Company - Knutsford

Good afternoon A Frankcom,

We're glad that you found our team member helpful and your purchase straightforward. We appreciate your feedback regarding assembly information, and we'll work to ensure this is communicated clearly in the future. Thank you.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Excellent customer service

From the moment we walked in the store Brian was extremely helpful without being overbearing. Nothing was too much trouble and the advice we received was very much appreciated.

24 gennaio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Knutsford

Good afternoon Chris,

We're happy to hear that our assistance was helpful and appreciated without being overwhelming. Thank you for sharing your positive experience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Ive had a Breakfast Bar Island…

Ive had a Breakfast Bar Island delievered and I cant praise the company enough.The craftmans ship and quality is stunning.I highly recommend the company extremely proffesional with excellent service from start to finnish.

22 gennaio 2026
Non scritta su invito
Valutata 4 stelle su 5

Helpful team at Knutsford

The team at Knutsford were very helpful. I was going to spend a further £7000+, but the delivery structure slammed the brakes on and I would need to look elsewhere!

19 gennaio 2026
Non scritta su invito
Valutata 3 stelle su 5

I visited the Knutsford showroom and…

I visited the Knutsford showroom and spoke to a lady called Sara who was very informative. Unfortunately when I called back to order a sofa I spoke to a lady called Kate who did not seem to know how to handle an order for a customer,was very brusque on the phone and eventually I put down the phone as she said she had to consult someone to check the order process-this was for the 3rd time !!

15 gennaio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Knutsford

Good morning Rosemary Van Ross,

Thank you for taking the time to share your experience with us. I’m glad to hear that your visit to our Knutsford showroom with Sara was informative.

I’m very sorry to hear about your experience when placing your order over the phone with Kate. This is not the level of service we aim to provide. Please be assured that your feedback has been raised with the Showroom Manager, and additional training will be provided to ensure our team is confident in handling customer orders.

We appreciate your patience and understanding, and we hope to provide a much smoother experience in the future.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Amazing Cotswold Knutsford

Sylvia at Cotswold Knutsford provided exceptional service. She helped us find the right dining table and accessories with a patient, no-pressure approach

3 gennaio 2026
Non scritta su invito
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Risposta di The Cotswold Company - Knutsford

Good morning Shilpa Wahal,

We're happy to hear that you had such a positive experience. It's wonderful that our team member provided exceptional service and helped you find the perfect items with a patient approach.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Kate was fantastic and then when we…

Kate was fantastic and then when we called to order more furniture the gentleman I spoke to over the phone was equally amazing. Thanks so much

2 gennaio 2026
Non scritta su invito
Logo di The Cotswold Company - Knutsford

Risposta di The Cotswold Company - Knutsford

Good morning Liandra Luna,

We're happy to hear that you had such a wonderful experience with our team members and ordering more furniture. Thank you so much for your positive feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Extremely helpful staff…

We found the sale assistant extremely helpful. We had a query and he dealt with this for you. Excellent service and we will be certainly be going back.

28 dicembre 2025
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