The Cotswold Company - Chelmsford Recensioni 

101
TrustScore 5 su 5

4,8

Bond Street 110, CM1 1GD Chelmsford, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!! After agonising about ge... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All the team in Chelmsford were very helpful and patient as we went through our decision-making process. We were buying two sofas, two armchairs, and some sideboards so getting it right was importan... Leggi di più

Valutata 5 stelle su 5

Stewart and Jacque arrived on time , were respectful of the property and friendly. It was a big order and we are the top floor apartment but they cracked on and provided a first class delivery service... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di mobili
  3. Negozio di arredamenti per salotti

Scritti dall'azienda

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Scritti dall'azienda

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Informazioni di contatto

  • Bond Street 110, CM1 1GD, Chelmsford, England, Regno Unito

  • 01245 860376

4,8

Eccellente

TrustScore 5 su 5

101 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(101)

5559 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Just thought I would put a review of…

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!!
After agonising about getting all new dining room furniture we decided to get the Inglesham Oak small kitchen island to finish off, only to find it was out of stock, Helen found one for us (many thanks) and it all arrived yesterday, we are thoroughly delighted.
Many thanks
Dave Matthews

8 settembre 2026
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Risposta di The Cotswold Company - Chelmsford

Good morning Dave Matthews,

We are so pleased to hear about your positive experience with our team and that you are delighted with your new furniture. It's wonderful to know we could help you find exactly what you were looking for.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Stewart and Jacque arrived on time

Stewart and Jacque arrived on time , were respectful of the property and friendly. It was a big order and we are the top floor apartment but they cracked on and provided a first class delivery service

7 settembre 2026
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Risposta di The Cotswold Company - Chelmsford

Good morning Simon,

We're so pleased to hear that our delivery team arrived on time and were respectful and friendly. It's wonderful that they provided such a first-class service, especially with a large order to a top-floor apartment. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great service.

All the team in Chelmsford were very helpful and patient as we went through our decision-making process.
We were buying two sofas, two armchairs, and some sideboards so getting it right was important.
We'd definitely go into the store and get their advice and input. I work in retail, I would definately say they're a credit to their company.

3 settembre 2026
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Valutata 5 stelle su 5

Service with a smile

A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

29 agosto 2026
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Risposta di The Cotswold Company - Chelmsford

Good morning Michelle Jackman,

We are so delighted to hear about your very pleasant experience and that our team member was extremely helpful. Thank you for sharing your positive feedback; we truly appreciate it and look forward to your next visit.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Great services from Ross & Gavin

Great services from Ross & Gavin. Kind and very effective. Great job lads

14 agosto 2026
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Logo di The Cotswold Company - Chelmsford

Risposta di The Cotswold Company - Chelmsford

Good morning,

We're so glad to hear that our team members were kind and very effective. Thank you for your positive feedback!

Kindest regards
Rosie Annison - Senior customer care advisor

Valutata 5 stelle su 5

Great Service

I have just had cataracts done and cannot lift. They were very happy to carry in for me. The delivery drivers Ross and Gavin are a credit

14 agosto 2026
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Valutata 5 stelle su 5

Christine in the Chelmsford Branch was…

Christine in the Chelmsford Branch was amazing. We had the best experience and service with a smile. Can’t wait to go back. Thank you

6 agosto 2026
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Logo di The Cotswold Company - Chelmsford

Risposta di The Cotswold Company - Chelmsford

Good Afternoon,

We're so pleased to hear about your wonderful experience and the excellent service you received from our team member. We appreciate your kind words and look forward to welcoming you back!

Kindest regards
Rosie Annison - Senior Customer Care Advisor

Valutata 5 stelle su 5

We visited the store in Chelmsford to…look at bedroom furniture.

We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online.
I am so glad we did this as the lady who served us was really helpful and advised us on a few things we were unsure of.
The delivery and putting together of the furniture was done by 2 guys Emmanuel & Dean. They were punctual, polite and friendly and done an excellent job.
I had recently had chemo and Dean was very mindful of this and kept his distance when showing and explaining things to me. He also offered to move the furniture to another position if i wasn't sure.
Excellent service from the Cotswold Company from start to finish.

22 luglio 2026
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Risposta di The Cotswold Company - Chelmsford

Good afternoon Joy Willis,

We are so pleased to hear about your positive experience with us. It's wonderful that our in-store team was able to provide helpful advice, and that the delivery and assembly by our team were excellent. We truly appreciate your kind words about the thoughtful service you received, especially given your recent chemotherapy. We are glad to know you experienced excellent service from start to finish.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

We were served today in your Chelmsford…

We were served today in your Chelmsford store by Leonora, she was so helpful nothing was to much trouble her customer service was excellent, we ordered our dining room furniture, we definitely will purchase again from your Chelmsford store, thank you.

18 luglio 2026
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Risposta di The Cotswold Company - Chelmsford

Good afternoon Valerie Norman,

We're so pleased to hear about your excellent experience at our Chelmsford store and that our team member provided such helpful service. We appreciate your kind words and look forward to your next visit!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valutata 5 stelle su 5

Brilliant advice and service

Brilliant advice and service. Helen was so friendly and really helpful. Nothing was too much trouble. Would give her full marks and more for service. We will be back in the future and would not deal with anyone else.

29 giugno 2026
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Risposta di The Cotswold Company - Chelmsford

Good afternoon Mrs Wendy Baker,

We are so pleased to hear you received brilliant advice and service. It's wonderful that our team member was friendly and helpful, and that nothing was too much trouble. Thank you for your kind words; we look forward to seeing you again!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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