A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
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Scopri cosa dicono le persone
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match disc... Leggi di più
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and... Leggi di più
I had a wonderful time buying furniture for my new house with Trudi’s help. She totally understood my vision and how I wanted different rooms to look and her stock knowledge was second to none. She w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Scritti dall'azienda
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Informazioni di contatto
Marlowe Arcade 12-15, CT1 2TJ, Canterbury, England, Regno Unito
- 01233 515188
4,6
Eccellente
41 recensioni
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Le persone hanno visualizzato anche
The lady that served us was…
The lady that served us was knowledgable, friendly and just lovely. Easy experience.
28 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Ian and Gareth did a great job with the delivery! Lovely chaps and very professional!
Ian and Gareth did a great job!
25 agosto 2026
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Risposta di The Cotswold Company - Canterbury
Good morning Mabel,
We're so happy to hear about your positive experience! We truly appreciate you sharing your kind words with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
A very helpful sales assistant made…
A very helpful sales assistant made constructive suggestions and moved furniture about to help us see what it would all look like. We came away happy having placed our order with delivery in 6 days!
23 agosto 2026
Non scritta su invito
Excellent assistance via telephone…
Excellent assistance via telephone order and a quick response re delivery. I would highly recommend The Cotswold Company
19 agosto 2026
Non scritta su invito
Young man very helpful
Young man very helpful, gave us plenty of time to have a good look round without any pressure made the shopping experience very nice. I hope the items I have ordered as as good as they look.
10 agosto 2026
Non scritta su invito
Canterbury Store Sofa Purchase
Even though we were in the store just before closing time, Nathan was very helpful and dealt with our order very efficiently.
4 agosto 2026
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Risposta di The Cotswold Company - Canterbury
Good afternoon Tony Hamlin,
We appreciate you taking the time to leave us feedback. We're so pleased to hear that our team was helpful and efficient, even close to closing time.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Helpful friendly staff member good to deal with a person…
Very helpful staff member took my order over the phone made the whole ordering process easy and straightforward arranged the delivery date we wanted and answered any questions I had.
2 luglio 2026
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Lovely showroom
Helpful, cheery staff and a beautiful showroom. Inspiring. Awaiting delivery but all handled efficiently by the shop staff.
22 maggio 2026
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Good quality but check wood shadesWe had previously researched what we…
We had previously researched what we needed. Good to see on display the product and ordering was easy with assistance of helpful staff. Delivery likewise. Only problem we have had is colour match discrepancy between the shades of our existing Cotswold dark oak chest of drawers and this new mirror set.
4 maggio 2026
Non scritta su invito
The staff in your Canterbury Store were…
The staff in your Canterbury Store were very pleasant and very helpful. Nice people.
28 aprile 2026
Non scritta su invito
Very pleasant and helpful staff
Very pleasant and helpful staff, thank you. I will definitely come back to the Canterbury store when I need anything from this lovely company, everything is such good quality.
21 aprile 2026
Non scritta su invito
Great showroom, helpful staff
I found seeing the furniture in person really helpful and the showroom and staff were conducive to this experience.
17 aprile 2026
Non scritta su invito
Canterbury Staff Excellent Customer Service.
Staff at Canterbury store were very helpful initially in providing details of sizes of items. When we discovered that our space couldn’t accommodate our choice- no problem! We found an alternative and the sales representative quickly dealt with the problem without any drama or worry.
6 aprile 2026
Non scritta su invito
Absolutely professional service.Very…
Absolutely professional service.Very supportive staff.
8 marzo 2026
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Delivery was as expected following an…
Delivery was as expected following an error with the original delivery.
26 febbraio 2026
Wonderful staff
Wonderful staff - very friendly and attentive. Love that you allow dogs in too!
3 marzo 2026
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Happy customers
We love our new furniture! From start to finish our order was handled brilliantly. From ordering in the shop and actually being able to see what we are buying, keeping us up to date with our delivery and to the delivery guys (Mark and Danny) super helpful, unpacking, placing furniture and taking all the boxes with them.
19 febbraio 2026
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Risposta di The Cotswold Company - Canterbury
Good afternoon Sarah Fricker,
We appreciate your feedback! We're happy you love your new furniture and that your order was handled brilliantly from start to finish. It's great to know the delivery team was super helpful, unpacking and placing furniture.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Canterbury shop
Went to Canterbury shop as we had a number of questions regarding the midnight blue larder - Verity was very welcoming and very helpful finding all the information we needed - placed order the next day
9 febbraio 2026
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Risposta di The Cotswold Company - Canterbury
Good afternoon Andy Fagg,
We're happy to hear that you found your visit to our shop helpful and informative. We appreciate you taking the time to share your positive experience and are glad we could assist with your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great company with good choice of…
Great company with good choice of quality items. Had some issues with outsourced delivery company for larger items, but fine if they send their own drivers
16 gennaio 2026
Item arrived dead on time Good contact…
Item arrived dead on time Good contact by text Two very helpful delivery men Very polite as well Thank you
14 gennaio 2026
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