If I could give zero stars, I would. We spent nearly £80,000 with Cooks & Company on what was supposed to be a luxury kitchen. Instead, months after installation, we are still dealing wit... Leggi di più
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The company itself was wonderful, and I will shop with you again. However - you took a payment of £1450 for goods which you didn't have, hold stock, or indeed a firm delivery date. I am pl... Leggi di più
Very Happy with Cooks&Co service . Starting with best delivered price , quick speedy delivery , efficient unloading and disposal of old Fridge /freezer . Great product . Only negative and stops us giv... Leggi di più
Excellent customer service, far better than recent John Lewis experience. They had the stock as promised on the site and delivered on time. One part missing from Miele - Cooks customer service did not... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Cooks & Company offer an extensive range of luxury kitchen appliances and handmade kitchen furniture oozing sophistication, versatility and style.
Informazioni di contatto
Cook House, Brunel Drive, NG24 2FB, Newark, Regno Unito
- 01636 593 919
- info@cooksandcompany.co.uk
- www.cooksandcompany.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service
Excellent service, all items arrived on time.
Thanks
A hassle free delivery of a dishwasher
Delivery problems
Delivery problems, late, expensive, driver failed to locate us (sat nav useful?)
Helped with my queries and gave me…
Helped with my queries and gave me advice. Very good customer service. Thank you
Utterly brilliant
Correct goods were available and delivered all at a very competitive price and on time. I’ve bought 7 Miele appliances recently and I’m delighted with Cooks & Co.
all round great service
Responsive and friendly customer service, confirmed quickly that delivery was possible where I needed, no time spent on hold or waiting days for an answer to your email. Offered a choice of delivery days to suit. Delivery time slot was confirmed the day before, with a phone call to confirm the actual delivery time on the day. Delivered by two friendly and courteous gentlemen on the day. Would not hesitate to recommend.
Excellent service.
I called to enquire whether the dishwasher we wanted was still available. There was one in stock so we ordered online I'm,mediately. Delivery was swift and we were kept informed about the delivery day. All in all an excellent level of service.
Great service
Great service, very helpful and delivery was on time and as expected. great product we are ver happy with it thank you.
Great service and communications from…
Great service and communications from Cooks and Company when ordering our Novy extractor. No hesitation in recommending this company.
Thanks for the excellent service.
Good price and arrived on time
Great website very responsive
Great website very responsive, order acknowledgement timely
Delivered on time in good condition.
Answered a query I had promptly so overall a very good customer service
Thanks
What a great company to deal with
What a great company to deal with. Iain was great from a sales and service perspective. Lee and Dave the delivery crew were extremely helpful, cheerful and entertaining. Looking forward to firing the BGE XL up, great product, excellent reseller. Thank you.
New dishwasher
Ordered a new Miele dishwasher online after phoning Cooks and Company to check availability. Received rapid and clear confirmation that they had the required model in stock. Ordered online and machine was delivered a few days later. Very pleased with their efficient service.
Cooks provided and delivered 5…
Cooks provided and delivered 5 appliances for us including full height fridge, freezer and wine fridge. Took a little longer than expected with supply chain disruption due to Brexit etc. Received prompt updates whenever we asked and given great prices for the items.
The delays meant that our new kitchen (in a new house) was ready to receive the appliances so we wanted to have them delivered directly to the site. Changing the delivery address was no problem and delivery team and route allocated to ensure they arrived during site working hours.
Understanding the order status and flexibility on delivery was really important to us and we appreciated the help and service from Cooks.
Excellent service
Excellent service with two days from ordering to delivery. Plenty of updates regarding delivery. Can't fault them.
Helpful
I preferred the wrong model and they were very helpful to swap to the right one
Very efficent service
Excellent Service!
The only website I found that had the model of Miele tumble dryer I wanted in stock. Was pleasantly surprised how quick delivery was, on a day of my choosing, and was given a time slot. As promised, I was telephoned 30 minutes ahead of delivery. Well done Cooks & Company, I may well be using you again!
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