Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I’m pleased to say that after avery long delay when I was stressed and afraid to use what little I had during a very cold spell with family and friends here. Also I am sure I paid an exorbitant pr... Leggi di più

Valutata 5 stelle su 5

The delivery driver was pleasant and chatty, even though there was abit of a wait to get the oil delivery due to world issues, the company honoured the price on day of order, so i am very happy with a... Leggi di più

Valutata 5 stelle su 5

Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she co... Leggi di più

Valutata 5 stelle su 5

Brilliant company. I ordered oil a little while before Christmas expecting it to come well into the new year, when we would have been very low. Highly delighted when the delivery turned up before Chri... Leggi di più

Dettagli dell'azienda

  1. Fornitore di carburante

Informazioni fornite da varie fonti esterne

We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

228 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I’m pleased to say that after avery…

I’m pleased to say that after avery long delay when I was stressed and afraid to use what little I had during a very cold spell with family and friends here.
Also I am sure I paid an exorbitant price as the price of oil went through the roof since my order
Customer no 5302158.

8 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Are Consols still in business

Are Consols still in business? Left 2 messages no reply

31 marzo 2026
Non scritta su invito
Logo di Consols Oils

Risposta di Consols Oils

Hi Derek,

Yes, Consols Oils is still very much in business. We’re very sorry for the lack of response — demand has been exceptionally high since the conflict in the Middle East began five weeks ago, which has affected our ability to answer calls promptly.

If there is anything you need, please email your account number and/or delivery address to feedback@consolsoils.co.uk, and we’ll investigate and respond as soon as possible.

Thank you for your patience.

Best regards,
The Consols Oils Team

Valutata 5 stelle su 5

Great delivery

Mike I think his name was , the delivery driver was great, a credit to your company. Please Thank him again from us.

23 marzo 2026
Valutata 2 stelle su 5

Oil delivered late.Not helpful when…

Oil delivered late.Not helpful when chased up delivery

22 gennaio 2026
Logo di Consols Oils

Risposta di Consols Oils

Hi Vincent,

Thank you for your feedback. We are very sorry that your oil delivery was delayed and understand how frustrating this must have been. We’ve been extremely busy recently, which unfortunately has contributed to delays.

We would like to send you something as a gesture of apology. Please email feedback@consolsoils.co.uk with your account number and/or delivery address so we can arrange this for you.

We sincerely apologise for the inconvenience and appreciate your patience.

Best regards,
The Consols Oils Team

Valutata 5 stelle su 5

Very stupidly I ran out of oil!

Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she could do and phone me back. I was delighted when she said she said next day. The oil has been delivered and John the driver could not have been nicer.
Excellent friendly service, I could not be happier and will make sure I never run out of oil again.
Melanie

18 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Late delivery

Late delivery; difficult to get you to top the tank up unless I let you apply for a credit reference - never an issue before.

19 gennaio 2026
Logo di Consols Oils

Risposta di Consols Oils

Hi Terry,

Thank you for your feedback. Please accept our apologies for the late delivery.

Regarding the credit reference, we only perform a credit check for customers paying via direct debit, so we’re not sure what is being referenced here. If you could email your account number and/or delivery address to feedback@consolsoils.co.uk and explain the situation in a little more detail, we will be happy to take a closer look and address it.

Kind regards,
The Consols Oils Team

Valutata 2 stelle su 5

A little disappointed

Our sensor broke and we unfortunately ran out of oil… with low temperatures and two children under 3, we purchased an emergency delivery at extra cost.
We called the next day to see if the delivery could be scheduled any sooner than 7 days away just to be told that our order hadn’t been processed yet so they couldn’t do anything to help.
We were so desperate (house dropped to 13 degrees and no hot water) that my partner purchased 100L of Consol’s forecourt directly.
Our order was then delayed by another two days and eventually arrived 9 days after we placed the order but no mention of any refund for the extra we paid for emergency delivery.
Fairly disappointed and unlikely to use again.

1 gennaio 2026
Logo di Consols Oils

Risposta di Consols Oils

Hi Kat,

Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience — especially given the circumstances with low temperatures and young children in the household.

I’ve passed the information you’ve shared on to the team, and someone will be in touch with you directly to discuss this further and provide a resolution.

In the meantime, if there is any additional information you’d like to share, please feel free to email us at feedback@consolsoils.co.uk.

Thank you again for bringing this to our attention.

Kind regards,
The Consols Oils Team

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