Avoid at all cost! This company works with shoddy car parking providers. I cancelled my booking minutes after paying, advising I want a refund as I checked the reviews and realised the parking provide... Leggi di più
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DREADFUL. I tried to cancel my booking within a few mins of booking, after realising that I would need to hand my keys over. Two weeks later and after a series of emails to the company (and following... Leggi di più
Good service - the transfer to and from Heathrow T5 was really good, driver used back roads and avoided the heavy traffic. The chaps at the parking pound were courteous and friendly, Excellent valu... Leggi di più
Worse meet and greet company I have ever experienced. Picked my car up which had a Penalty Notice attached due to them double parking in the Luton Car Park. Said this would be paid by them and the... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Convenient and reliable
Good service. Convenient, so much better than having to get a bus to airport. Friendly staff. Used a few times and will use again.
Very easy to hand my car and collected…
Very easy to hand my car and collected when I came back,I got no problem with them.
Excellent service will use it all the time
Excellent service and very polite staff.
Quick and friendly service
Quick and friendly service. So convenient flying out of Heathrow
"Excellent service at a super price
"Excellent service at a super price. Drop off and pick up were efficiently handled. Well done"
Warning your car is stored 40 minutes away from Bristol Airport
CPP-114201
I am writing to formally complain about the meet and greet service at Bristol Airport during my recent booking. While the staff member who collected our car was courteous and professional, the location used for collection was completely unacceptable.
The current meet and greet point at the short stay car park is over 500 metres from the terminal. My wife and I are pensioners, and having to carry suitcases over uneven stones and such a long distance was not only inconvenient but also unsafe. This is a completely unsuitable arrangement for customers and falls far short of reasonable expectations for a premium service.
Bristol Airport provides a drop-off point just 30 metres from the terminal, which is far more convenient, safe, and practical. Using this location for meet and greet would be a simple change that greatly improves customer experience.
I urge you to review and immediately revise your collection procedures. If the meet and greet service continues to operate from the short stay car park, I will not consider using your service again. Additionally, I believe compensation or some acknowledgment of this poor experience is warranted.
DO NOT USE THIS COMPANY !!
DO NOT USE THIS COMPANY !! THEY HAVE SCAMMED ME WITH A BOOKING FEE FOR A CANCELLATION !!
I had to make a booking cancellation and they charged me a £15 fee. My booking confirmation document clearly indicated that I had cancellation waiver/cover to avoid the charge !!
I will be raising a dispute with my bank and provide proof of evidence by copy of booking confirmation.
Booking cancellation
I cancelled my booking and, although booking confirmation showed free cancelation cover, I still had to pay a £15 cancellation fee. The information about their cancellation policy is misleading. AVOID!!
Seems like a total scam to me
I booked parking and was told to call the number provided 30 mins before we arrived at the airport.
We called 8 times from 35 mins before our arrival onwards and nobody answered. We ended up having to use Gatwick long stay car park which was very expensive.
Very very disappointing.
Poor service.
Poor service.. I had booking which was fully refundable.. they charge admin fee... I will never go with them again
Avoid at all cost
I booked meet and greet with them.
The booking was made with a provider company called Go parking and after I made the payment I found out that the provider company is Express parking which has a bad reputation and personally had a bad experience with them.I complained and asked for a refund.They refunded me but deducted £15 cancellations fee although in the web site clearly stating cancellation waiver free and sms free.
Never again!!
Avoid Avoid Avoid
Called to request refund, I was asked to email to request. Every email ignored so far.
Absolute scam, look up companies - most are the same guy.
Avoid all listed here.
We have never used a meet and greet…
We have never used a meet and greet service before . We will be using this srevice again . A stress free and easy to use service. We was given clear instruction of were to go once we rached the airport by the team and what to do on return to the airport.I can't not fault this service.
SCAM, they don’t exist.
I’ve asked months ago a cancellation because some overcharges. They refused. I request a ai in December 11 days before use them service and they don’t reply email. I contact via phone and they sad just via email. They are scam company. Avoid it.
Booked with Premium Parking Ltd
Booked with Premium Parking Ltd, Via Compare Parking Prices.
Booking Reference Number = CPP-110327
Great service, first time using any type of service like this. Easy contact, helpful, polite, easy service, pick up, good price. After hearing stories about these types of businesses, I was concerned about damage to my car, excess mileage added or vehicles used for speeding around. My car was as I left it, same mileage and fuel, no damage. Once again, great service. Will use it again 👍🏼
Booked for one month and hat to…
Booked for one month and had to cancel.No refund because policy 48 hours before minimum.This was booked for 30 days.I am sure it could be refunded at least partly.It wasn't for few days .Simply don't bother about customer feeling.
My car breakdown literally 9h before I…
My car breakdown literally 9h before I should drop my car, they didn’t refund the money. Where is get is 48h policy, they didn’t make any exception which is not great.
I called them, explained the situation, instead telling me over the phone, the guy said please send an email, replied 1 day later. When I send an email again, no response at all. Unprofessional and definitely not customer friendly
DO NOT USE
DO NOT USE
Terrible comapny, hidden fees, AWFUL customer service and keep money even when cancelled with cover.
They were very professional when I ran…
They were very professional when I ran 25 minutes away. They answered promptly. When I arrived they were there waiting and drove us to the airport. On arriving back I phoned and only had a 5 minute wait. I would definitely use again
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