We purchased a Comfomatic adjustable king sized bed in 2023. I suffered from a bad back with much pain and COPD. I now sleep much better and wake up pain free and don't wake up in the night with... Leggi di più
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The sales process and bed delivery were excellent and it is good that there is a follow up and after care service offered. The whole sales and bed installation was handled very effeiciently and the sa... Leggi di più
L'azienda ha risposto
Excellent customer service. Everything well explained and not rushed. Would highly recommend. Whole thing felt personalised im very happy
L'azienda ha risposto
The delivery men turned up on time and were very polite, they assessed the rooms and work to be carried out. They were happy to move one bed into another room. The two men worked extremely hard to r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Comfomatic, we believe buying an adjustable bed or rise and recline chair should be one of the most enjoyable and reassuring purchases you ever make. For over 17 years we have been helping people across mainland UK enjoy greater comfort, improved relaxation and better sleep through our range of premium adjustable beds, rise and recline chairs and bathing solutions. Whether you're looking for a better night's sleep, a chair that makes relaxing easier, or greater independence around the home, our experienced team will help you find the solution that's right for you. From your first enquiry, you'll experience the Comfomatic difference. Every home demonstration is relaxed, informative and tailored to your individual needs, with absolutely no obligation to purchase. Once you've chosen the right product, many of our beds and chairs can be delivered directly from stock. Our own white glove delivery team will deliver, assemble, install and fully demonstrate your new purchase before removing all packaging, leaving you ready to enjoy it from day one. For complete peace of mind, every Comfomatic bed and chair is supplied with a comprehensive five-year warranty, including cover for most types of accidental damage. Nothing makes us prouder than the thousands of customers who have trusted Comfomatic over the years and the kind words they continue to share about our products, our people and our service. It's why so many customers recommend us to their family and friends. At Comfomatic, we don't just deliver premium products. We deliver confidence, comfort and peace of mind—for the rest of your life.
Informazioni di contatto
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, Regno Unito
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4,6
Eccellente
309 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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A lovely comfortable bed
A lovely comfortable bed.
sleep is great.
20 febbraio 2026
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Risposta di Comfomatic
Dear Susan, many thanks for the great feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your Comfomatic Sleep System
Efficient delivery and setup
Efficient delivery and setup. Sales experience was pleasant and informative and met my needs.
19 febbraio 2026
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Risposta di Comfomatic
Dear Ro now, thanks for this great feedback, it is much appreciated
Excellent and pn and on time.
19 febbraio 2026
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Risposta di Comfomatic
Dear Peter thank you for your feedback it is very much appreciated.
Very helpful and explaind every thing
17 febbraio 2026
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Risposta di Comfomatic
Dear Angela, thank you for your feedback it is very much appreciated
Risposta di Comfomatic
Dear Ann, many thanks for the feedback it is much apreciated
Really good workers very polite will…
Really good workers very polite will use again
11 febbraio 2026
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Risposta di Comfomatic
Dear Mr Bradbury, thank you for the great feedback it is very much apreciated.
Great service and very helpful from the…
Great service and very helpful from the sales rep and delivery drivers.
11 febbraio 2026
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Risposta di Comfomatic
Dear Jan, many thanks for the great feedback it is very much apreciated
The representative who came to…
The representative who came to demonstrate the product was called Neil and he was absolutely amazing. He was friendly, polite and explained everything in terms I could understand. He also explained the finance in layman's terms and went the extra mile to ensure I was happy with everything. I would like to thank him for everything and look forward to receiving my purchase tomorrow
3 febbraio 2026
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Risposta di Comfomatic
Dear Helen, thank you so much for this amazing feedback. Our team go the extra mile to deliver a first class service. Its nice to hear how that service is recived.
From the moment of the first telephone…
From the moment of the first telephone conversation through to the visit from a representative Who showed me a presentation about the product s sold by the company, on to the delivery team I can only say they were all 100% they were all on the ball they knew the product they were talking about. The delivery team talked me through everything I needed to know first class. Now it’s time for me to lie back and I think I might even have a massage on my new chair. Thank you everyone.
Jean Coyne
29 gennaio 2026
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Risposta di Comfomatic
Dear Jean thank you so much for this amazing feedback it is very much appreciated.
Very Professional and Courteous.
From the very start of the introduction it was very instructive very professional and very pleasant dealing with your representative Neil.
I would go as far to type, Neil was a very nice fella indeed, an asset to the company!
Plus Mathew and Ryan whom I spoke with several times on the phone, they are very informative and gentle in their manner towards myself asking questions-about the operation as a whole, in the way I have been treated as your customer which is excellent!
The young fellas who delivered the new bed where very profession!
John the driver on completion of the new Bed!
John Explained everything to me regarding the operation of the bed including adding the remote on my iPhone, which I will use before I use the bed remote, which I am very grateful for!
Comfomatic along with everyone I have come into contact with have been very professional and courteous.
Thank you again
King regards,
Doug and Pam Ward.
28 gennaio 2026
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Risposta di Comfomatic
Dear Doug and Pam, thank you so much for this amazing feedback, it is very much appreciated.
Fabulous, patient and made sure I understood each stage
The people I interacted with were both curtious and gave comprehensive information. The bed was fitted the day after I ordered it excellent service
23 gennaio 2026
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Risposta di Comfomatic
Thank you so much for this amazing feedback, it is much apreciated
Extremely helpful
Extremely helpful, with demonstrating chair. Very pleasant. Respectful of property. Removed packaging and left property with no mess.
22 gennaio 2026
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Risposta di Comfomatic
Dear Jayne, many thanks for the great feedback it is very much apreicated.
installation / delivery guys very good…
installation / delivery guys very good and helpfull
20 gennaio 2026
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Risposta di Comfomatic
Dear Gordon, thanks so much for the great feedback, it is very much apreciated
Comfomatic don't read their emails
Comfomatic replied that they could not identify me in their records. Seems like a regular excuse of theirs. What a load of rubbish. I emailed them about this matter but of course they didn't reply. Perhaps they don't read their emails. I have resent it just now; the one I sent on 21st Dec last year (2025). I am hardly going to collect the£15 voucher from their office when it was promised at £30. And I would not have entertained their presentation without that promise. So I was tricked. I suspect that they would not have honoured the deal anyway as I note that the application for the voucher entailed submitting the questionaire within 28 days; Yet the survey covered by the questionnaire lasted 28 days itself. So basically the whole matter was con-trick just to get their reps feet in the door. Did anyone acually get the voucher? However pleasant the reps were and however good the product - though pricey- may be, I would not recommend anyone deal with this company when it is as duplicitous as I found it.
11 gennaio 2026
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The new bedsales pitch was clear and easy to…
The sales pitch was clear and easy to follow .Every angle was covered well.The salesman was polite and patient and asked if we understood or had any questions at various points .
The product suited us due to our ages and health issues.The most important thing in life is getting a good nights sleep as this affects your well being.If you sleep well you awake refreshed and have more energy and are motivated to do more you also think more clearly on all issues.
Even on the first night we both slept sounder and longer.
10 gennaio 2026
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Risposta di Comfomatic
Dear Doreen, thanks for the great feedback it is very much appreciated.
Meeting Mike and John
The two gentlemen who came to put my bed together were very kind and couldn't do enough to help me. They explained everything very well in the simplest of ways. I WAS VERY EXCITED TO SEE MY NEW BED UP.
8 gennaio 2026
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Risposta di Comfomatic
Dear Tricia, many thanks for the great feedback it is very much appreciated.
Excellent service from sales rep and…
Excellent service from sales rep and delivery drivers. Can’t wait to use my new bed.
6 gennaio 2026
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Risposta di Comfomatic
Dear Robert, thank you very much for the great feedback it is very much appreciated.
Comfomatic are making speculative phone…
Comfomatic are making speculative phone calls based on no data whatsoever claiming I had 'requested information', This is an utter lie since I am in excellent physical health.
They now say they 'believe' I had expressed an interest. Utter rubbish - they're just targeting older people. Cold calling is the most pathetic marketing tool.
18 dicembre 2025
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Risposta di Comfomatic
Dear Martin, thank you for the feedback. As a business we have no desire to contact consumers who have no need or no interest in our products. We will only contact you if we believe you have expressed an interest in our products via a marketing campaign and consented to that contact.
The delivery guys were very polite and…
The delivery guys were very polite and very fast at putting bed together they were very tidy and didn't make a mess and we were given a very good demonstration of how to use the bed. Very happy 😊
9 dicembre 2025
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Risposta di Comfomatic
Dear Albert, many thanks for the positive feedback. We very much apreciate your kind words.
Alun Davies entertained us as he…
Alun Davies entertained us as he explained and demonstrated the comfort of the beds. Amazed that the products were delivered and assembled by the delivery team the next day! The beds were assembled and controls explained plainly by the polite guys before they headed off to another delivery
5 dicembre 2025
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Risposta di Comfomatic
Dear Lynda we very much appreciate your kind feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
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