Coffee#1 Recensioni 

Very poor customer service at coffee one keynsham. The gentleman who served me was rude, abrupt and very condescending making me feel very uncomfortable. I was told it was frappe not Frappuccino and when I asked for coffee in it I was told in no uncertain terms it doesn’t contain coffee even though I was offered coffee the week before ! I won’t be going back again

WIFI in Yeovil Coffee 1 is absolutely rubbish and has been for some time. Please get it fixed. Coffee is very nice. Robert

Recently visited the new Bristol store excellent coffee fantastic service will 100% be coming back! highly recommend

Coffee#1 in Wells just like to say what lovely young ladies running the shop late afternoon Thursday 26th January. So nice to see such happy staff so friendly and a lovely warm welcome. Popped in with my son nearest store to where we live now sadly. Wish we had one on are doorstep. We love Coffee#1 and spent years going to different ones when we lived in Bristol.
It was also nice to have one of those naughty but nice custard filled croissant and that wonderful coffee I so miss. Thanks girls you made are day.

Trowbridge Coffee 1. Great staff, always chatty and welcoming. We order their house blend mainly, nice flavour. Chairs and layout a bit tatty, slightly run down looking around the back part near the toilet. But we like this coffee shop, the staff make it what it is.

Delicious toastie and coffee here at Weymouth Coffee#1. Yet again, given a filthy tray. It was worse this time as there was evidence of a wipe down. Someone else's crumbs swimming in water. Also, not a napkin in sight. Bring your own.

The coffee and cakes are always consistent but today it was a very stressful visit caused by a member of staff whose demeanor and attitude was not usual for this establishment. The bad temper was taken out on crockery in the kitchen area as it was literally thrown at the sink - so noisy I could hardly hear what my friend was saying. This made the visit an unusually unpleasant experience.

What an absolutely horrid place! Horrid manager that lacks any form of compassion and understanding and has really shown the true face of the company.

This was at Wallingford

I waited 15 mins for my toasted tea cake. I had to go back to counter and remind staff of my order by then I had finished my coffee. I was offered a 2nd cup but declined as I was in a rush. Girl making coffee had two attempts to make it, throwing the 1st away. I will vote with my feet and not be returning. Dreadful service and tea cake served was cold! (Newton Abbot)

Have been going to coffee#1 in Stratford on Avon since it opened there. Always loved it and found the coffee excellent.....but. Went on 1st December 2022 and found the service slow. The manager was making the coffee with a mobile in one hand and constantly chatting to another member of staff. I ordered 2 large americano with hot milk, which is normal for us. When they arrived at the counter, I queried whether they were large or small and the manager said "oh, did you want large?" and then proceeded to pour the coffee out of the small cups and then filled them to the top with hot water. I queried this and was told "you get the same amount of coffee in a large or small". As a result, the coffee was weak and resembled dishwater. I asked for replacements, but they were no better. It seems that the difference in price now is just that more water is added and therefore weaker.

The last time I went was 10th November had the same coffee and it was nice and strong so what's changed?

I will give it one more try when next in Stratford on Avon however, there are a number of coffee shops in the town so if the next visit is the same, it will be the last visit!!

Coffee#1 in Worcester is a lovely place to visit with good staff and a great atmosphere.
However on multiple visits I have been overcharged for coffee. Each time I order I am given an option of 2 kinds of coffee with no indication either from the staff member or on the board that one option is 30p more expensive. I appreciate it may be only ‘30p’ however when this is happening on numerous occasions to multiple customers this adds up significantly. Please be wary when ordering

Always love coffee #1 for our go to coffee fix. Our local ones are Stafford and Lichfield and both are lovely places. The staff are friendly and obliging, the decor is just to our taste as is the delicious coffee.
Keep up the good work and we will keep coming.

Coffee one in cirencester...possibly the worst coffee shop in the county.
It has such potential to be a fabulous coffee drinking experience in a beautiful setting but the numerous times I cant drink out of a real mug!!! Excuses...short staffed, dishwasher not working....are you sure its not bone idleness?
A few weeks ago two of the staff were having some sort of dispute and had to step outside with a third party to resolve...n
ot very relaxing to watch you guys!!
Oh and the systems are down AGAIN!!
Mmm...other coffee shops don't seem to be having the same problem. Today greeted with WE ONLY TAKE CASH poster....then told cant serve you systems are down.
Staff look bored most of the time and do not exhibit the friendliness expected in this setting....except one guy who was fab but he's only been there once.
The blonde slim girl there today had bad attitude!! And usually looks miserable.
So there you have it...from Jill who loves coffee, is a hard working nurse and never complains.
Coffee one officially boycotted.

The ‘almond croissant’ we had at Chipping Sodbury’s cafe broke the Trades Description Act: Not only was it not made from puff pastry with a lovely almond flavoured custard filling topped with toasted almonds, but was totally tasteless. Shame on you Coffee #1!

Always pop into the Evesham branch on the country park when I visit.
Consistent standards and service.
Lovely selection of food including the new Christmas choices.
Dog friendly too.

Long wait and slow service. The cups were not clean and the bottom was caked in ground coffee. I appreciate the Salisbury branch has only been open a few day but that is no excuse for dirty cups!

Visited Albany road branch in Cardiff. Staff were rude and unprofessional (including management) and the cleanliness was extremely poor. No response from the complaint system. However, Parsons just around the corner restored my faith in the hospitality sector. Lovely friendly staff and great food. I would highly recommend them.

The toilet in the Newton abbot branch was absolutely disgusting. Informed a member of staff and notified head office but no reply. It makes you think about the hygiene of the coffee machine and food
Not going in again

Ok coffee and cakes. But then you realise the number dogs, hairs all over your clothes and grandkids after sitting on couch, look at the floor and mats on exit, full dogs hairs. You might let your dog sit and run where it likes at home, but in a cafe, serving food, hygiene wise not acceptable coffee 1 - dogs have been out for walk and no doubt done their business, say no more. Chipping sodbury branch needs a deep clean !!

We use our local branch regularly and are very happy. My only complaint is with the company policy on their offers. I get regular updates for offers on cake etc but I am unable to take them up as I am gluten free. The gluten free cake they sell is never included in their offers. Especially irritating as they offer no other gluten free food. Come on Coffee#1, it can’t be too hard to include your gluten free cake in the offers from time to time.