I've placed 2 orders now to Australia. Products are a great price (and they seem to make it through customs) but the best part is the customer service. They are always super quick to respond via Whats... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I am very appreciative of April for helping me with my first ever order... I had some teething issues with Transport, taking 5 weeks for delivery to my home. Due to new procedures in the Transport s... Leggi di più
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My first order was a small one to see if it would make it (after being bitten afew times from online ordering) that order arrived, within days I placed a 2 order and a much bigger one, that also a... Leggi di più
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Highly Recommended.... Took a few weeks to come in, but is definetly well worth the wait... this was my first time dealing business with them... You can track your parcels every step through t... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
CNVAPES Australia is the Australia retail service site powered by CNVAPES | China Vape Source. With nearly 10 years of vape wholesale and international shipping experience, CNVAPES provides authentic products, real pricing, flexible retail orders, bulk order support, and Australia-wide delivery.
Informazioni di contatto
4,7
Eccellente
124 recensioni
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Risposta di CNVAPES Australia
Hello, friend. Thank you for your trust and support.
We sincerely apologize for the unpleasant shopping experience.
E-cigarettes, being special products that contain batteries and e-liquid, occasionally encounter issues during international shipping, and the delivery process does indeed take longer. However, we can assure you that you will definitely receive your order. If for any reason you do not receive it, we will issue a full refund.
We are constantly working to improve our logistics efficiency and shorten delivery times. We believe we will continue to improve, and we look forward to serving you again in the future.
Service was amazing
Service was amazing, Felicia always replied strait away and was easy to talk to. It was also nice being able to track all the way from china being an Australian aswell.
20 luglio 2026
Risposta di CNVAPES Australia
We’re delighted to hear that you’re satisfied with your shopping experience—that’s our top priority.
From Felicia to every customer service representative across mainland China, we’re all dedicated to providing the best possible service to every customer.
Maintaining transparency throughout the entire process is the best way to show our sincerity to our customers.
Every customer can view photos of their packaged orders and track their shipments directly in the User Center.
Would recommend
Very good website the quality of the product is amazing and has 24/7 customer service that responds within minutes would definitely recommend
20 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
My friend, thank you for your recognition.
Customer satisfaction is our constant goal.
Responding to customer needs as quickly as possible is one of our key priorities.
We look forward to working with you again.
Risposta di CNVAPES Australia
Thank you for your trust and understanding. May our friendship begin here.
We are committed to building friendships and long-term partnerships with our clients, providing them with convenience and business value, and achieving mutual growth through trust and mutual benefit.
26 days and counting for my order of 5…
26 days and counting for my order of 5 to Melbourne. Came from China, took over 2 weeks to get out of China, then a week in korea Absolutely disgraceful do not order from these guys. Hopefully only a few more days arrived in Sydney yesterday
17 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Hello, friend,
First of all, thank you for your trust and support.
Secondly, we would like to offer you our sincere apologies.
Sometimes changes in shipping policies can lead to longer delivery times, which can indeed result in a poor shopping experience for our customers. We will work hard to improve our shipping processes to avoid such delays.
We offer a 100% delivery guarantee; if you do not receive your order for any reason, you are eligible for a full refund.
Wishing you all the best.
fantastic Supplier - pleasure to deal with
The customer service was absolutely fantastic and I cannot fault their communication. Been a pleasure to do business with and look forward to a great partnership.
14 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you for your trust. Time is the ultimate test.
Cnvapes Promise
Convenience. Value. Long-Term Partnership.
Great communication from start to…
Great communication from start to finish!
Convenient updates almost daily on their website, as well as consistent support from staff. One product tasted different than expected, which can happen to any device, but the rest were perfect. It took about 3-4 weeks from order to doorstep, but definitely trustworthy!
Absolutely will use again!
9 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you for your recognition.
We will work even harder to provide our customers with a better experience.
Great service and products
Excellent service and communication from the start of the order.
Very highly recommended especially for Australians to have these products delivered and safe.
Will definitely be using this company again !!🤩🤩🤩🤩🤩🤩🤩🤩
7 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
Have a great weekend.
Very good experience good customer…
Very good experience good customer service keep good work 100% real
10 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Customer satisfaction is our constant goal. Thank you for your recognition.
We hope this marks the beginning of our friendship.
Very happy with the sales and service
Very happy with the sales and service, very prompt at replying and shipping, will definitely buy from them again
10 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
Good service from Bella they arrived…
Good service from Bella they arrived safe and on time
3 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Bella is a wonderful colleague of ours.
Thank you for your recognition and praise.
We will continue to do our best to provide excellent service to every customer.
Fantastic service by yuki everytime…
Fantastic service by yuki everytime product is great
2 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you for your recognition; it has been a great encouragement to us.
We look forward to serving you again in the future!
Customer service is great
Customer service is great, just sad that it takes 3 weeks to arrive
2 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.
Thank you so much for your trust and support.
CNVAPES Australia Team
Absolutely fantastic the service and…
Absolutely fantastic the service and communication from YUKI is amazing. Delivery around 3 weeks great product and very trustworthy
2 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Your satisfaction is our greatest joy.
We sincerely thank you for your trust and support.
Thank you for your trust and support.
Customer Value:
Convenience · Better Business · Long-Term Partnership
PERFECTLY
It took a bit of a while, but it was well worth the wait! The team looked after my order from start to finish and the vapes are brilliant !
26 giugno 2026
Non scritta su invito
Risposta di CNVAPES Australia
We will continue working hard to provide better service to every customer.
Thank you so much for your trust and support.
CNVAPES Australia Team
Good service they arrived safe an sound…
Good service they arrived safe an sound would recommend 👍🏽
24 giugno 2026
Non scritta su invito
Risposta di CNVAPES Australia
Your satisfaction is always our goal, and we will continue working hard to provide better service to every customer.
CNVAPES Australia Team
Highly recommend
Best service, great product range and prices.
Gazelle always goes above and beyond for her customers.
25 giugno 2026
Non scritta su invito
Risposta di CNVAPES Australia
We’re happy to know you’re satisfied with our products and customer support.
Thank you！
CNVAPES Australia Team
Amazing customer service Bella went…
Amazing customer service Bella went over and above and was very happy to answer any questions I had. Easy to place order and the products are excellent. Cheers
30 giugno 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you so much for your trust and support.
We truly appreciate your kind words about Bella. She is an excellent member of our team, and all of us at CNVAPES Australia care about every customer with sincerity.
CNVAPES Australia Team
Takes about 1 month to get
Takes about 1 month to get
Have place a second order
1 luglio 2026
Non scritta su invito
Risposta di CNVAPES Australia
Thank you so much for your trust and support.
We’re sorry for the waiting time. We will continue improving our efficiency and shipping service, and we look forward to serving you better next time.
CNVAPES Australia Team
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