Cladding Monkey Recensioni 

Awful customer service , placed a order 2 weeks ago (didn’t receive it in the 5-7 days I got told I would upon ordering) only then to be told it’s my fault for not contacting the distributing company . 3/10 company , 1/10 customer service - customer is never wrong maybe you should tell your staff that when they are blaming me for not receiving my order

I cannot fault the services or products from this company at all. I was hesitant about which product I would need for the job at hand, but i was reassured, they advised me on what would be best. Pleasure to have the expertise and advice on the phone like the old days, instead of just emails! Makes a whole lot of difference, thank you.

As a first time buyer, I called for some advice. Spoke to a lovely lady who gave me some fantastic advice, and actually saved me a few pounds. Product has arrived and its great quality, would definitely recommend to anyone and order again

I was desperately searching for an option that was good quality and affordable, to finish our self build cattery project at home.

I tried various different ways to price what we needed through the website, looking at individual items or possibly purchasing their DIY bundle packs but that would have left me short on some items and excess of others.

So I rang customer service and I am so glad that I did. I initially spoke to a lady called Claire who understood my dilemma and kindly passed me through to Kellie.

Kellie and the team really went above and beyond!! She is amazing!! Super helpful, super friendly and super knowledgeable!! She even went as far as to send me multiple quotes with lots of different options in thickness/style etc so I could stick to budget.

Ordering/payment easy and straight forward.

Courier company sent a wagon too big for the road, even though Kellie did inform them of this ( totally out of Cladding Monkeys control even with all the info provided ) we are on a single track road, out in the sticks.

But true to their word they came the next day with a smaller wagon and the guy was amazing, nothing too much trouble, very helpful and we actually had a great time unloading!!

Kellie and the team kept me informed every step of the process as we had never ordered with them before, great communication, clear concise information and instructions, emails and telephone calls to be up to date with what was happening and what to expect.

Just wanted to say a huge thank you to Kellie, Claire and the team!! We would definitely recommend and use again in the future!!

Great customer service and so very grateful for all of your help. Thanks again guys!!

I ordered some cladding today, however I didnt add the correct amount of sheets.
I phone the office and spoke to Kellie, she was very helpful and arranged for the additional panels to be added to the order. This came through as a pro-forma invoice which I didnt manage to pay until 13:00 but they still managed to get me on for delivery tomorrow. Nice & easy and great customer service.

We had a delivery that was slightly damaged and a replacement was ordered and arrived next day. Nellie even ordered it before I confirmed to ensure arrival next day.
Only one part of the shipment was damaged but they replaced the full lot, no questions or issues.
But wjat made the whole experience amazing was the superb customer service.
Promt replies, common sense and service that came at a cost to them.
I'm these days it's so refreshing and surprising to see. Cladding Monkey keep up the amazing work.
A special mention to Kellie for going above and beyond.
Thanks so much

My first time using this company and you always do that with a slight sense of trepidation. However, their customer service and response was second to none. Ordered on a Sunday evening. Phone call and emails clarifying a point on the order on the Monday morning. Product delivered at 0745 on Tuesday. How can you beat that. Thank you!

Excellent service and delivery, really well packaged. Used this company for a few years now. Would definitely recommend.

Great product great service

Ordered from this company twice now and both times delivery has been on the button
Great service and very helpful when I called for advice

Thanks again cladding monkey

I’ll be sure to use you again

Bought a load of pvc wall cladding. It was high quality and shipped incredibly fast. Spoke to customer service and they were amazing helped with any queries I had would recommend

I ordered cladding for my garage and it was exactly what I needed. The quality is excellent, and it’s made a big difference in the overall look and the overall durability of the cladding seems great. Great and fast service!

I was delivery sheets that were damaged on the edges due to transport issues, I contacted cladding monkey and raised the issue a week after delivery and they replaced the sheets via a 24 hrs delivery schedule. No if’s or but’s, great after sales services. Recommend them!

Excellent Customer Care/Service , great product at a great price , will definitely be ordering again.

Fantastic company to deal with, used on lots of our projects and really helpful and delivery times are great , we dont buy other cladding makes now as quality is always good and rates are great too.10/10

Excellent customer service and support, great product, I had damaged boards from delivery company, badly handled, the damaged boards were replaced hassle free within 24 hours from supplier, they were really helpful.

Customer services is second to none, I dealt with Kellie.. It was fast response on the phone line (no leave a message and I'll get back to you nonsense) and my queries were easily dealt with. Next day delivery available too. Will definitely stick with this company 👍

I fancied something different in my newly extended kitchen, so I opted for cladding. The service from these guys was great, from enquiring about the products, to then receiving coloured samples and then finalising the order, it was brilliant. The team genuinely wants to make sure customers order the right products to suit their job. It’s So refreshing to have that these days. Will be using again and recommend highly!

Excellent products, I’m really pleased with how my office looks in the coloured sheets! Will be ordering again soon for our kitchens and bait rooms.

Ordered a 10x4 sheet and 4 trims payed extra £20 next day delivery sheet there no trims. I had to phone no phone call from them trims came day later. Then I needed 1 more trim cost £10 wanted £45 delivery hope they may help me out I asked if they could cut it into 5. 2 ft lengths and post it by normal post for less than ten pounds no joy .so not very help full at all I live in Kent so can not even pick it up no mention of any refund for late delivery tanks for nothing