Was going to order but the website is crap Says 10 % to sign up then doesn’t apply it Substandard service won’t be using
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The man I spoke to was so helpful and knowledgeable about Sheepkins. The delivery was 1 working day and the rug is beautiful. Its full and thick, 6/7 cm pile, soft and the perfect shade of Light Taup... Leggi di più
Arrived quickly but disappointed with product. Strange colour and sewn together with one side not reaching the other. I have always bought from city cows but this is the second item which is questio... Leggi di più
L'azienda ha risposto
The front fury area is very nice but disappointed that the back zip side is not the same quality as the front i think I could get better ones that are fully covered for less money than I paid for thes... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
City Cows is the UK's largest cowhide rug and handcrafted cowhide furniture retailer. We sell a wide range of natural cowhide rugs, and a selection of rugs available in other finishes, including metallic cowhides and zebra printed cowhide rugs. Whatever style your home is decorated - whether it's traditional or modern, we are sure to have a cowhide rug to suit your home decor. In addition to cowhide rugs, we also sell a wide choice of other animal skin rugs including reindeer hides and sheepskin rugs. We also stock a huge selection of Moroccan Berber rugs, all of which are handwoven using live organic wool and are imported directly from the Beni Ourain tribes of the Atlas Mountains.
Informazioni di contatto
Unit 37/38 The Spinny, OX7 5XL, Chipping Norton, Regno Unito
- 0207-099-6616
- sales@citycows.co.uk
- www.citycows.co.uk
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Beautiful rug, delivered fast
Great communications, fast delivery, lovely product, good price
Good quality & arrived on time. delivered next door by mistake though
Good quality & arrived on time
Great Gloves!
Great gloves! They look lovely but more importantly, unlike most other gloves I've had over the years, they actually keep my hands warm!
I picked them up in the sale, so the price was good too - thank you!

Risposta di City Cows Cowhide
I ordered my cowhide rug after reading…
I ordered my cowhide rug after reading all the various reviews positive and some more negative ones. I was delighted to hear my rug was being delivered today having only just ordered it on Tuesday. Excited to open it and take a look I was not disappointed, gorgeous soft cowhide true to the picture I choose online and very nicely finished. I would use this company again😊.

Risposta di City Cows Cowhide
Speedy delivery,beautiful quality and…
Speedy delivery,beautiful quality and I've ordered some more!
Good quality gloves delivered very quickly.
Ordered sheepskin gloves during the weekend and they arrived on Monday afternoon. Having now had use of them for the past month they are comfortable and warm and appear well made.
Brilliant Sheepskins
I absolutely love the City Cows sheep skins, they are amazing quality and have so many uses.
Items not delivered as to order
Items not delivered as to order. Telephoned several times with a promise to return my call. They did not return call. Service very poor and they are not interested. Finally they sent the outstanding items which were just thrown in a bag. As a result the items were broken. They do not répond as to date we have still not had the items replaced. Sadly we will not use them in future because of service
Awful customer service and refund issues
I ordered an item that was sent to me in the wrong colour , I sent the item back a month ago and I am yet to receive a refund. I have contacted the company via phone and email and they provide any update on my refund, the customer service has been shocking. I would not recommend using this company as you will never get your money back if you order the wrong size or they send the wrong item.
Very helpful when I phoned them with a…
Very helpful when I phoned them with a query.
Package arrived in 3 working days
Gloves are lovely and warm
Great service and excellent product…
Great service and excellent product quality. I have had a compliment the first time I wore the garment.
Delivery slow
Ordered some earmuffs and due to previous customer reviews about speedy delivery I chose this company, nearly a week since ordering and still no order, £6 for delivery is an absolute rip off, not happy
Fantastic Company
Fantastic range, brilliant quality, quick delivery, good price. Love City Cows.
Lush
Absolutely delighted with the sheep skin, it is even better than I hoped. Beautiful colour and wonderful texture. Has made an old Lloyd Loom chair look and feel really glamorous.
These are beautiful gloves, good value
These are beautiful gloves, good value too. They’re a bit lighter than anticipated, I’m looking for heavy duty super warm gloves. These are cosy and warm city gloves, they look elegant, I am happy with them. Thank you.
Absolutely beautiful and great quality…
Absolutely beautiful and great quality with easy ordering and quick delivery. I have now bought several items over the last few years and have never been disappointed with any of my purchases. Cowhide sheepskin rug footstool cushions and a handbag all amazing quality and stunning
Rug arrived damaged, seller extremely unhelpful
One of a kind rug arrived stuffed in burst open DPD bag, soaked through and filthy.
Despite sending picture proof of the issues, City Cows customer service was extremely unhelpful. We had put a lot of time and thought into choosing a specific rug for its colouring and size to fit in a particularly awkward space so we were reluctant to return it, asking instead for a partial refund to cover cleaning costs and reimburse the cost we had paid for the unacceptable delivery, as the courier advised only the seller can reclaim this cost.
City Cows refused to do so and stopped communicating after a single, unprofessional response sent from an iPhone saying it must be returned for a refund. Obviously this would leave us without the one of a kind rug we had chosen with no option for a direct replacement, so we are left with no other option but to pay the cleaning costs ourselves. Extremely unimpressed.
The rug itself is of good quality, and had it not arrived damaged and requiring us to spend even more money to have it properly cleaned, or if the seller had been helpful and willing to resolve the issues, we would have been happy with our purchase.
Unfortunately I would advise against shopping with this company and won't return as a customer again.
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