City Accommodations RE Limited Recensioni 

501
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was looking for properties and was contacted by Emilija. She was so nice and trying to find a place for me. I didn’t make a contract with Emilija but if I have a chance to move a house, I'm going t... Leggi di più

Valutata 1 stelle su 5

I honestly want to reiterate, DO NOT USE THEM, they have absolutely no concern for the upset they cause and no morals, you will get burnt by them especially with licence to occupy contracts...avoid... Leggi di più

Valutata 5 stelle su 5

Put an enquiry in on Thursday night in spare room, got a virtual viewing Friday lunch time. Dominik gave me additional information and went the extra mile for me given my particular circumstances and... Leggi di più

Valutata 5 stelle su 5

Very much recommend! When I was struggling to find a room, Giulio helped very quickly. From offering a virtual viewing to make sure I didn’t fall behind other clients to meeting us in a heatwave to vi... Leggi di più

Dettagli dell'azienda

  1. Viaggi e vacanze

Scritti dall'azienda

Are you are looking for a long-term staying room in London? City Accommodations can be your one-stop solution. Our rooms are fully furnished and our contracts include all bills and Council Tax, and located in the most glamorous locations. We also make sure that the people you will be sharing your house with are young professionals like you.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

501 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(501)

34 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

WORST EXPERIENCE EVER, DO NOT USE!

Acting as guarantor for my step daughter.
Her room was badly flooded due to a broken pipe in the house.

I spoke to Natalia on the day, she promised to revert back with feedback and a solution but never did.
City Accommodation failed to provide an alternative accommodation or even provide an update on how long an assessment/repairs will take.

It's now been 5 day's and we've heard nothing back.
If we don't receive feedback and a resolution soon, we'll have to take legal action against them.

Extremely poor service, I do not recommend them!

2 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

David gave a thorough viewing

David was quite thorough in his viewing showing me every part of the available apartments and answering my questions alongside sending reminders during the paperwork process.

Although David did not stick to the scheduled viewing time and kept me waiting for minutes due to his overlapping viewings.

10 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Houcine was easy to reach

Houcine was easy to reach, efficient and found me a place really fast that met my needs. The first place I viewed with him I didn’t like but I didn’t want to say anything but he was able to sense that and he didn’t pressure me or to try to hard sell that place, instead he asked what I liked and found me something else that I like. He’s very helpful even when I asked questions that wasn’t directly related to his scope in this process. Thank you

29 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

Houcine did a great job with the…

Houcine did a great job with the viewing and helping me throughout the process of booking the room, as well as payment. I do think he’s very good at his job. Nevertheless, I do believe that an aspect to improve is maintenance. When I arrived to the room, there were multiple flaws to be fixed including the doorknob and the closet door (which was completely detached). I’m still waiting for these to be repaired. Apart from that, everything else has been pretty good.

20 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience, I had the pleasure of (Houcine) Who assisted me even answered me question and needed outside working hours super helpful.

6 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Recommend it!

Very attentive from start to getting keys sorted out. Quick to respond and helpful. Thank you to Houcine, he looked after me very well and sorted everything out! Best regards!

12 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Houcine was amazing

Houcine was amazing. I had been messed about with property but he did make sure that I got the best deal possible

11 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

David Olmos has been amazing and always…

David Olmos has been amazing and always helpful for any questions that I have and makes the process faster. The experience has been great and he’s always looking after me from the beginning until the end when I signed the contract. I’ll recommend him for any letting agency purpose.

10 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Houcine was 100% on it

Houcine was 100% on it. Fully sorted me out. Would strongly recommend not just Houcine, but also City Accommodations for their quick replies, professionalism and for being client centred.

28 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

I have had an extremely poor experience…

I have had an extremely poor experience with City Accommodations, namely with David Olmos and Houcine.

David was very efficient in ensuring that he took my money for the holding deposit for a house. He also got me to sign the Holding Deposit Agreement. Once I had paid this amount, I was then told by a different agent, Houcine, that the room had been given to another tenant that was interested. The agents held 2 holding deposits at the same time which is unlawful.

I was completely deceived by both agents and was lead to believe that by putting a holding deposit down, I had secured the property. They then allowed a different tenant to swipe it from me and completely disengaged with me afterward, not answering my calls or messages.

Do NOT engage with these agents. They have misled me and will work very quickly to get money off you without looking at other interested parties.

9 luglio 2024
Non scritta su invito
Logo di City Accommodations RE Limited

Risposta di City Accommodations RE Limited

Dear Ruby,

We are really sorry to hear about your disappointment, however we believe that you are misrepresenting the facts.
The room was originally booked by someone else and due to the fact that this client was unresponsive during the last stages of the referencing process and they went above the agreed timeline for finalising the booking, the room was re-advertised.
You were informed about all these circumstances. Few days later the client got in touch with us and completed their application, hence why we have refunded your holding deposit(on the same day when it was paid to us).
We preferred to proceed with the first client given that otherwise he would have lost all the money he paid for the booking.
Once again, we are sorry to hear about your dissatisfaction but we don’t believe anything wrong has been done on our end.

Valutata 1 stelle su 5

Incompetent

Would not recommend. Agents were very responsive and friendly but property management is very incompetent and unresponsive. They have no regards for your safety.

6 luglio 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più